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Extended Stay America Suites Memphis Germantown West

2.5 star property
Hotel in Memphis with free breakfast and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking
Lobby
Studio, 1 Queen Bed, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Kitchen
  • Air conditioning
The price is NZ$150
includes taxes & fees
5 Jan - 6 Jan

Explore the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120
  • Shelby Farms Park
    4 min drive
  • Regional One Health East Campus
    5 min drive
  • Baptist Memorial Hospital-Memphis
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    16 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Stovetop
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
3.3 out of 5, (911)
The price is NZ$196
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Extended Stay America Suites Memphis Germantown

About the area

Memphis

At Extended Stay America Suites Memphis Germantown West you'll be 2 km (1.3 mi) from Lichterman Nature Center and 2.9 km (1.8 mi) from Opera Memphis. Highlights at this hotel include free daily breakfast, free self-parking and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is available daily between 6 AM and 9:30 AM. .Attractions within a 20-minute drive of this Memphis hotel include Graceland and University of Memphis.

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 6 min drive
  • Memphis Botanic Garden - 8 min drive
  • University of Memphis - 8 min drive
  • Simmons Bank Liberty Stadium - 13 min drive

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪Central BBQ - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Extended Stay America Suites Memphis Germantown West

Hotel in Memphis with free breakfast and 24-hour front desk
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Memphis Germantown West also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Memphis hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Extended Stay America Suites Memphis Germantown West offers 104 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Extended Stay America Memphis Germantown West
Extended Stay America Memphis Germantown West
Extended Stay America Germantown West
Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Hotel Extended Stay America - Memphis - Germantown West Memphis
Hotel Extended Stay America - Memphis - Germantown West
Extended Stay America - Memphis - Germantown West Memphis
Extended Stay America Memphis Germantown West
Extended Stay America Suites Memphis Germantown West Hotel
Extended Stay America Suites Memphis Germantown West Memphis

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites Memphis Germantown West?

Extended Stay America Suites Memphis Germantown West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites Memphis Germantown West?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Memphis Germantown West on 5 Jan 2025 start from NZ$149.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites Memphis Germantown West?

Yep, Extended Stay America Suites Memphis Germantown West has a free self car park.

Does Extended Stay America Suites Memphis Germantown West serve breakfast?

Yeah, free on-the-go breakfast is available daily between 6 AM and 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites Memphis Germantown West?

No, Extended Stay America Suites Memphis Germantown West does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites Memphis Germantown West?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 297 out of 811 reviews" "
Rating 8 - Good. 167 out of 811 reviews" "
Rating 6 - Okay. 143 out of 811 reviews" "
Rating 4 - Poor. 93 out of 811 reviews" "
Rating 2 - Terrible. 111 out of 811 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffaney

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Will Book Again
Nice .
Stayed 2 nights in Sep 2024

4/10 Poor

Gabrielle

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Raven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deborah and Nakita are great hostesses
Stayed 1 night in Sep 2024

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deborah and Nakita are wonderful and are always on point with service
Stayed 1 night in Sep 2024

8/10 Good

Ashlie

Business traveller, Travelled with partner
Liked: Property conditions & facilities
…
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Disliked: Amenities
The lady that checked me in was awesome. Area was sketchy. I’m in law enforcement and was scared to leave anything in my truck.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am currently moving back home across country from Oklahoma City to Richmond, VA and needed a safe place to stay in a pinch for my 3 year old cat and I. Using the hotels.com app I was able to locate this cozy little spot tucked away right off the highway in West Germantown (the second safest city in the state to my knowledge) surrounded by medical offices and not far from the hospital. I felt comfortable leaving my truck packed to the brim both inside and in the bed (obviously covered and strapped down) in the parking lot overnight and woke up to everything just as I left it. The room was clean, comfortable and the staff were extremely helpful. I was supposed to arrive before the 11PM check in cut off but was delayed due to stand still traffic on I-40E for over an hour and did not arrive until well after midnight. I called as soon as I knew my situation and Deborah went ABOVE AND BEYOND assisting me with the process. There was a mishap with the system as she attempted to add the $30 pet deposit and would not allow her to charge my card as it was not on file due to using a third party to book. Due to their policy, she was not able to accept payment over the phone and the front desk attendant coming in to work overnight after her was not able to handle any sort of transactions. She attempted to then remove the pet fee in order to check me in but was stopped due to an error that prevented her from doing so. After about 15 minutes on the phone dedicated to resolving this for me,
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Required
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Required
Stayed 1 night in Sep 2024

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Room was clean, smelled fresh, and everything was in order.
Stayed 1 night in Sep 2024

10/10 Excellent

Markie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If I wasn't so exhausted from driving 11 hours I would NOT have stayed here. My room was gross. There was mold ALL over the chairs (I have pictures), which when I saw that made me question the rest of the cleanliness in my room. My sheets were all pilly and super used. There was no breakfast in the morning as advertised. The only thing that was good about my stay was the woman who checked me in, Deborah. She was super friendly and accommodating -- if only that were enough. I also felt unsafe, and had to clear out my car because apparently there have been issues with break-in's and the hotel had a sign saying they weren't responsible if that happened in their parking lot. If I'd had any idea this place would be like this I wouldn't have booked a room. The photos on the listing are super deceptive, obviously shots taken from the 2 rooms in the hotel that aren't super gross and sleazy.
Stayed 1 night in Sep 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price. Clean room, safe area, quiet
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The building is pretty run down. It was a nonsmoking room that smelled of stale old cigarettes. I took my shoes off and my socks were dirty within 10 minutes. The staff was so nice but I won’t stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Valiere

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Slow service
Stayed 1 night in Aug 2024

10/10 Excellent

Kairee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite extended stay,very nice and professional staff,room is always good and clean
Stayed 1 night in Jul 2024

10/10 Excellent

SHARON

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise!
My room was clean and comfortable, I was able to get a good nights sleep!
Stayed 1 night in Jul 2024

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Everything was good.
Stayed 4 nights in Jul 2024

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was fine. Front desk did not come off as friendly. We arrived pretty late and she walks out as we are standing at the desk to check in- did not greet us. Just says “yes?”. It came off as unwelcoming. Room was fine for the 1 night before going to airport.
Stayed 1 night in Jul 2024