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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention centre, steps from Renasant Convention Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Memphis Downtown Hotel

Lobby lounge
Point of interest
Breakfast, lunch, dinner served; southern cuisine
Room, 1 King Bed, Corner
LCD TV, pay films

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Laundry
  • 24/7 front desk
The price is NZ$298
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
250 N Main St, Memphis, TN, 38103
  • Renasant Convention Center
    ‪1 min walk‬
  • Mud Island River Park
    ‪6 min walk‬
  • St. Jude Children's Research Hospital
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Comfort Inn Memphis Downtown

Pool
Breakfast included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1002)
The price is NZ$232
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Comfort Inn Memphis Downtown

About the area

Memphis

Sheraton Memphis Downtown Hotel puts you in the heart of Memphis, connected to the convention centre and within a 20-minute stroll of Renasant Convention Center and Fire Museum of Memphis. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Crossroads Tavern & Grill, serves southern cuisine and is open for breakfast, lunch and dinner. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Full breakfast is available daily between 6 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this Downtown Memphis hotel include Beale Street and Orpheum Theatre.

What's nearby

  • Renasant Convention Center - 1 min walk
  • Beale Street - 16 min walk
  • Orpheum Theatre - 17 min walk
  • FedEx Forum - 2 min drive
  • National Civil Rights Museum - 2 min drive

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention centre, steps from Renasant Convention Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly Sheraton Memphis Downtown Hotel also features a 24-hour fitness centre, dry cleaning/laundry services, and express check-out. For a fee, parking is available.

This Memphis hotel is smoke free.

  • 600 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Memphis Downtown Hotel offers 600 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Lift (170 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

What is the cancellation policy at Sheraton Memphis Downtown Hotel?

Sheraton Memphis Downtown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on 3 Feb 2025 start from NZ$297.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Memphis Downtown Hotel?

Yep, Sheraton Memphis Downtown Hotel has valet parking with in/out privileges for USD 32 per day.

What makes Sheraton Memphis Downtown Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Memphis Downtown Hotel.

Is Sheraton Memphis Downtown Hotel family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Sheraton Memphis Downtown Hotel is a hit with families.

Does Sheraton Memphis Downtown Hotel serve breakfast?

Sure does, full breakfast is available daily from 6 AM to 10:00 AM.

Is there a free airport shuttle available at Sheraton Memphis Downtown Hotel?

No, Sheraton Memphis Downtown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Memphis Downtown Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves southern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Memphis Downtown Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 428 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 133 out of 1002 reviews" "
Rating 4 - Poor. 117 out of 1002 reviews" "
Rating 2 - Terrible. 98 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

GLENN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nakida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

micheal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Clean ... Front desk gave great recommendation On restaurants in The area
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Carol

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Andres, Miami

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They need to be involved in what it is pet friendly is no only charge per dog ...!! And change the information on expedia, be clear with all the pet fees and be honest walk to Beale street is not 15 minutes...! Takes from there more than 20 minutes
Stayed 1 night in Oct 2024

4/10 Poor

Natalie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Was told I couldn’t self park anymore. Charged $32 for valet.
Stayed 1 night in Oct 2024

6/10 Okay

Nabilah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were pleasant and generally helpful, however there was an odd amount of friction involved with every step of my stay from arrival on a gridlocked valet loop late at night, a loud humm in the room to a shower that seemed to only run scalding hot. When I dined at the restaurant they sent the wrong item. When asking for the check for my food I was just given a slip on the table without a pen to be able to sign for it. I've stayed at other Sheratons serving a convention center crowd and found the service and facilities to be great. This was a far departure from my previous Sheraton stays.
Stayed 2 nights in Oct 2024

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice but the area was not the best. Should have known when we walked in and security was in the lobby. Had a gun pulled on us in the street. Left early after night one.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lakisha, Memphis

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Shana

Stayed 1 night in Sep 2024

2/10 Terrible

Jalissa

Travelled with group
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nehemiah

Travelled with partner
Liked: Cleanliness, amenities
Overall great stay...
Stayed 1 night in Oct 2024

10/10 Excellent

Jay

Stayed 1 night in Sep 2024

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, staff & service, amenities
My room was not clean, and there was broken glass in my room. Did not try to give me a, new room. The room was dirty, all they did was vacuum.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bunnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

IRIS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a nice place to stay for a fair rate.
Stayed 1 night in Oct 2024

10/10 Excellent

Walter, NAPLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Marilou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2024

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service
The Valets were awesome! Front desk service was fine. The room was ok. Clean but the windows looking out were filthy and hard to see through. Neither of our phones worked in the room to call down. The food at the hotel was pretty good and the lobby was clean and quiet. Overall it was a good place to stay with easy access to tourist spots.
Stayed 4 nights in Oct 2024