6/10 Okay
Keith W., Rock Creek, BC Canada
6 Jan 2025
Liked: Cleanliness
Celestun Playa Maya
The 4-5km road from Celestun to the Play Maya is not good. Potholes the size of cars. Drive slowly. When we arrived the Property Managers, were not expecting us. They contacted the owner and he had forgotten. He offered an extra day for no-charge for the confusion but we couldn't accept due to plans. After unpacking in #12 we discovered the water pressure was almost non-existent. The Property Managers contacted the owner and he had has moved into #17. The common areas of the Playa Maya were very well maintained, the pool was clean but between the units and off the deck to the beach there was lots of debris. Bed and Pillows were very hard and uncomfortable and also we were missing a toilet seat that the property managers replaced the next day, they were very prompt with all requests. After traveling with VRBO for years we expected an information sheet explaining about the rules or restaurants We were very disappointed.
Keith W.
Stayed 5 nights in Dec 2024