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Hotel Palacio Maya

4.0 star property
Art Deco Mérida hotel in Mérida Centro with free parking
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Palacio Maya

Indoor pool, outdoor pool, pool loungers
Front of property - evening/night
Suite, 2 Queen Beds
Breakfast, lunch served; local and international cuisine, garden views
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Calle 62 Numero 327 por 37 y 39, Mérida, YUC, 97000
  • Paseo 60
    5 min walk
  • Paseo de Montejo
    6 min walk
  • Yucatan International Convention Center
    8 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    16 min drive

Room options

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, premium bedding, down duvets, minibar

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 83 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Suite, Bathtub

Suite, Bathtub

Suite, Bathtub

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, minibar

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down duvets, minibar

Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

1 bedroom, premium bedding, down duvets, minibar

Basic Room

Highlights

Air conditioning
LED TV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down duvets, minibar

Studio Suite, 1 Queen Bed, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Master

1 bedroom, premium bedding, down duvets, minibar

Suite Master

  • Sleeps 6
  • 3 Double Beds

View all photos for Suite Presidential

1 bedroom, premium bedding, down duvets, minibar

Suite Presidential

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

1 bedroom, premium bedding, down duvets, minibar

Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, premium bedding, down duvets, minibar

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe

1 bedroom, premium bedding, down duvets, minibar

Suite Deluxe

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Hotel El Español Paseo de Montejo
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1112)
The price is NZ$161
for 1 night
includes taxes & fees
16 Oct - 17 Oct
Hotel El Español Paseo de Montejo

About the area

Mérida

Hotel Palacio Maya puts you in the heart of Mérida, within just a 10-minute stroll of Paseo de Montejo and Yucatan International Convention Center. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, BALAM, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. Business travelers can take advantage of a meeting room and a conference centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning buffet breakfast is available. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4-property class Mérida Centro hotel include U.S. Consulate Merida and Parque Santa Lucía.

What's nearby

  • Paseo de Montejo - 6 min walk
  • Yucatan International Convention Center - 8 min walk
  • U.S. Consulate Merida - 13 min walk
  • Plaza Grande - 2 min drive
  • Mérida Cathedral - 3 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 16 min drive

Restaurants

  • ‪TEYA - Gastronomía Yucateca Viva - ‬5 min walk
  • ‪Crabster - ‬5 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk
  • ‪La Exquina - ‬7 min walk
  • ‪Merci Centro - ‬5 min walk

About this property

Hotel Palacio Maya

Art Deco Mérida hotel in Mérida Centro with free parking
Hotel Palacio Maya offers its guests a kids' pool, an indoor pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Palacio Maya. Limited free parking is available on a first-come, first-served basis.

This Art Deco Mérida hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 5 levels
  • Built in 2018
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 169 to 199 for adults and MXN 99 to 99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 180.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 169 to 199 for adults and MXN 99 to 99 for children
  • Rollaway bed fee: MXN 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Is parking available at Hotel Palacio Maya?

Yep, Hotel Palacio Maya has a free self car park. Onsite parking is limited.

How much does it cost to stay at Hotel Palacio Maya?

As of 2 Oct 2024, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on 6 Oct 2024 start from NZ$95.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Palacio Maya have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Palacio Maya a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Palacio Maya.

Does Hotel Palacio Maya serve breakfast?

Sure does, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Hotel Palacio Maya?

No, Hotel Palacio Maya does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palacio Maya?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palacio Maya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palacio Maya?

No, pets are not allowed.

Hotel Palacio Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 462 out of 778 reviews" "
Rating 8 - Good. 231 out of 778 reviews" "
Rating 6 - Okay. 52 out of 778 reviews" "
Rating 4 - Poor. 9 out of 778 reviews" "
Rating 2 - Terrible. 24 out of 778 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel and close to centro and paseo montejo
Stayed 11 nights in Jun 2024

10/10 Excellent

Lucielly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite rooms very comfortable. Loved the space, they should add a microwave. Coffee was excellent!
Stayed 1 night in Jun 2024

2/10 Terrible

Arash

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Reception refuse to speak English even thought he knows and is expected as mentioned in the booking says enough about their attitude!! Also no manager at the hotel when asked for it!
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in an excellent location, near restaurants with entertainment. Amazing breakfast buffet with live music.
Stayed 1 night in Jun 2024

10/10 Excellent

Lucielly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable, suites are super nice they are missing a microwave, the complementary coffee was real good. Small cosmetics issues, that even the high end hotels have. Budget friendly.
Stayed 1 night in Jun 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó la comida de su restaurante
Stayed 2 nights in Jun 2024

8/10 Good

Adela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very green
Stayed 2 nights in May 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the quality of the bath towels, two days before departure they provided softer cleaner towels.
Stayed 4 nights in May 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here and enjoy
Great hotel! Employees are friendly and extremely helpful. The rooms are comfortable, internet is great, landscaping and pool is phenomal, restaurant is delicious, and area is quiet. As an added perk there is a beautiful Peacock that enjoys hanging out with the gardener.
Stayed 2 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente eervicio
Stayed 1 night in May 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.
Stayed 4 nights in May 2024

2/10 Terrible

Ernesto

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor professional service
Stayed 4 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great service
Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.
Stayed 15 nights in Apr 2024

6/10 Okay

Flavia Elena

Liked: Cleanliness
.
Stayed 4 nights in Apr 2024

2/10 Terrible

Ernesto Martinez

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door
Stayed 4 nights in Apr 2024

8/10 Good

Rocky

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.
Stayed 2 nights in Apr 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

hector

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Baldemar

Liked: Amenities
I liked everything, location y service was top of the line
Stayed 2 nights in Mar 2024

10/10 Excellent

Raimen Pascual, chicago

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, ice cold AC. We opted for the larger room with a large balcony. Money well spent.
Stayed 6 nights in Feb 2024

10/10 Excellent

Midhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel fulfilled my lodging needs to a T! I wanted two large, comfortable beds—and I got it. I wanted a separate dining area for quick meals and snacks—and I got it. I wanted air conditioning that worked reliably—and I got it. I wanted a clean, modern hotel with a restaurant, pool, and fitness machines, that was convenient to the Paseo de Montejo, …with charming peacocks—and I got it!
Stayed 7 nights in Feb 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel at a reasonable price, friendly and helpful staff. It's my go to hotel in Merida!
Stayed 1 night in Feb 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..
Stayed 2 nights in Jan 2024