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Hotel Plaza by Kavia

2.5 star property
Hotel with free parking, steps from Paseo de Montejo

Photo gallery for Hotel Plaza by Kavia

Front of property
Outdoor pool
Outdoor pool
Standard Double Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Housekeeping
  • Parking included
The current price is NZ$109
includes taxes & fees
17 Mar - 18 Mar

Explore the area

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Yucatan International Convention Center
    ‪13 min walk‬
  • U.S. Consulate Merida
    ‪15 min walk‬
  • Mérida Cathedral
    ‪18 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mérida

Hotel Plaza by Kavia puts you in the heart of Mérida, steps from Paseo de Montejo and within a 15-minute stroll of Yucatan International Convention Center. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include luggage storage and a lift. Cooked-to-order breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute walk of this Mérida Centro hotel include U.S. Consulate Merida and Mérida Cathedral.

What's nearby

  • Paseo de Montejo - 1 min walk - 0.1 km
  • Paseo 60 - 8 min walk - 0.7 km
  • Yucatan International Convention Center - 13 min walk - 1.1 km
  • U.S. Consulate Merida - 15 min walk - 1.3 km
  • Mérida Cathedral - 18 min walk - 1.5 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Piensarosa - ‬3 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪El Apapacho - ‬6 min walk
  • ‪El Pico de Orizaba - ‬5 min walk

About this property

Hotel Plaza by Kavia

Hotel with free parking, steps from Paseo de Montejo
Hotel Plaza by Kavia offers its guests an outdoor pool, tour/ticket assistance, and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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The price is NZ$105
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Plaza by Kavia?

Hotel Plaza by Kavia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza by Kavia?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 17 Mar 2025 start from NZ$108.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza by Kavia?

Yep, Hotel Plaza by Kavia has a free self car park. Onsite parking is limited.

Does Hotel Plaza by Kavia have a pool?

Hotel Plaza by Kavia has an outdoor pool.

Does Hotel Plaza by Kavia serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Plaza by Kavia?

No, Hotel Plaza by Kavia does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Plaza by Kavia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Plaza by Kavia?

No, only service animals are allowed.

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 378 out of 603 reviews
Rating 8 - Good. 138 out of 603 reviews
Rating 6 - Okay. 40 out of 603 reviews
Rating 4 - Poor. 25 out of 603 reviews
Rating 2 - Terrible. 22 out of 603 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Leslie

Stayed 1 night in Dec 2024

4/10 Poor

JAIME

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start, i’m so glad that when a I go to a place usually I only book first night, if I don’t like it I’ll move on, and I am so glad I did it this time, don’t be fool by this place great location! But the hotel needs to improve .. no hot water, no hand towels, no Kleenex in bathroom,

10/10 Excellent

Christopher Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The parking was convenient and about a block and a half away. The staff was awesome and very helpful. The room was great, although the water was not hot. Perfect location and walking to everything!!! Tons of options for dining!
Stayed 5 nights in Nov 2024

8/10 Good

Augustus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yokia

Stayed 5 nights in Oct 2024

2/10 Terrible

Elibet

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service
I decided to try this hotel as the location is ideal and the price for the room seemed reasonable. However, my experience was not pleasant at all. The glass for the window seems poor quality letting all the noise in. There was some construction noise going until 3 am, you can hear and feel everything. This is a busy street, we could not sleep at all. We decided to check out early and that's when the trouble started, the staff refused to refund us and will not do so until Expedia contacted them. We had other issues with the safe not working. The door that access the terrace had no lock and no key and our shower had a leak going all night. Also the bathroom smelled like mold. The staff were careless and dismissive. We had an opportunity to speak with the manager and the experience was the same. This hotel can use some better management and much more maintenance. Sadly I do not recommend this hotel at all. What I do recommend is that you book through Expedia, they were fantastic and so helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denisse

Stayed 1 night in Sep 2024

10/10 Excellent

Hendy, Miami

Liked: Cleanliness, property conditions & facilities
Good location, super clean...and a very nice staff...
Stayed 5 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice . Well keep up . Very clean and very good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Yetzael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente, el personal muy amable, la ubicación en mero Paseo Montejo, la habitación de muy buen tamaño con mini refrigerador, las camas muy cómodas, baño limpio, todo parece recién remodelado. Lo único que no ayuda es el estacionamiento a 2 cuadras y tienes que pedir que abran el portón cada que vas a salir o entrar.
Stayed 2 nights in Sep 2024

10/10 Excellent

Libni, Romeoville

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, best street to stay on in Merida, has a great cafe and Italian restaurant directly below and a great dessert place across the street.
Stayed 4 nights in Aug 2024

8/10 Good

Fernando

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Staff did a wonderful Job
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jul 2024

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff, especially Ysa, was wonderful. The room size quite large. You had to call the desk to get hot water several times during our stay. One morning there was no water at all. When it rained the front entrance floods badly. Levelling the ground, or building a walkway would probably help.
Stayed 7 nights in Jun 2024

10/10 Excellent

Luis, San Diego

Stayed 1 night in Jun 2024

2/10 Terrible

GABRIEL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property had issues with laundry so towel were smelly.
Stayed 1 night in Jun 2024