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Best Western Majestic

3.0 star property
Hotel with a 24-hour front desk, steps from Zócalo

Photo gallery for Best Western Majestic

Reception
Suite, 1 King Bed, Non Smoking
Reception
Terrace/patio
Suite, 1 King Bed, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
The current price is NZ$163
includes taxes & fees
18 Apr - 19 Apr

Explore the area

Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Zócalo
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪9 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Espresso maker
Free bottled water
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Espresso maker
Free bottled water
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Espresso maker
Free bottled water
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Espresso maker
Free bottled water
Cable channels
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Espresso maker
Free bottled water
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Espresso maker
Free bottled water
Cable channels
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Espresso maker
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

Best Western Majestic puts you in the heart of Mexico City, steps from Zócalo and within a 10-minute stroll of Palacio de Bellas Artes. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7 AM and noon. .Within a 30-minute walk of this 3-property class Historic Center hotel, attractions include Paseo de la Reforma and Alameda Central.

Getting around

  • Zocalo Station - 3 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Balcón del Zócalo Restaurante - ‬2 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪Hotel Majestik - ‬1 min walk

About this property

Best Western Majestic

Hotel with a 24-hour front desk, steps from Zócalo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Majestic.

This 3-star Mexico City hotel is smoke free.

  • 84 guestrooms or units
  • 7 levels
  • Built in 1937
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western Majestic offers 84 accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 15 September and 16 September.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 225 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Air conditioning is not provided. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

Is Best Western Majestic family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Best Western Majestic is a hit with families.

How much does it cost to stay at Best Western Majestic?

As of 27 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Majestic on 18 Apr 2025 start from NZ$162.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Majestic serve breakfast?

Yeah, continental brekkie is available daily between 7 AM and noon.

Is there a free airport shuttle available at Best Western Majestic?

No, Best Western Majestic does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Majestic?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Majestic?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Majestic?

No, pets are not allowed.

Best Western Majestic Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1116 reviews
Rating 8 - Good. 331 out of 1116 reviews
Rating 6 - Okay. 196 out of 1116 reviews
Rating 4 - Poor. 101 out of 1116 reviews
Rating 2 - Terrible. 66 out of 1116 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay home away from home
Stayed 2 nights in Dec 2024

6/10 Okay

Lydia

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel looks historic as it has a lot of the architecture style you can find in downtown CDMX. There is a nice rooftop restaurant which is a bonus. I would keep in mind, if you go during a high season of tourism and you need more towels you wont get any if all the rooms were booked. Also after 11 pm the hotel closes their doors. My daughter and I learned this the hard way as we were ringing the doorbell to the hotel and calling the hotel for 30 minutes. The hotel manager was upset we needed to get in. For the whole 30 minutes he was hidden in a room all the way in the back of the hotel. He was no where near the receptionist desk. But the other staff in the hotel are very kind. If it wasnt the bad experience with the hotel manager at night we would of given the review a 4 stars.
Stayed 4 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of zocalo and catedral

10/10 Excellent

joser

Business traveller
Towels terrible state. Towels. Torn Not whitened. No plugs for international travelers.
Stayed 1 night in Dec 2024

10/10 Excellent

Aracely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Creo yo que está muy caro la comida desayuno
Stayed 2 nights in Dec 2024

4/10 Poor

Orquidea

Travelled with partner
Arrived at 1am and the room we booked was not available until the following day. Beds are not comfortable and the windows are not soundproofed and we ended up there 3 nights with heavy noise and massive headaches. Staff were nice and the view was nice. Not really the best experience for a stay in the city.
Stayed 3 nights in Dec 2024

10/10 Excellent

Javier

Disliked: Amenities, property conditions & facilities
I electric outlets one for the whole room. No international plugs.
Stayed 1 night in Dec 2024

10/10 Excellent

Shubang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
This hotel was a nice place to stay. It was brightly decorated for the holidays and many landmarks were within walking distance. There were also a lot of great places to eat and shop nearby. I wish our room had a window, it would have made spending time in the room a bit more pleasant. The only thing that was a little upsetting was that we arrived early. The desk told us we could check in but there would be an additional charge. We told the desk that we would wait until the check in time to check in. When we came back they said they didn't have our rooms ready. That they had one room we selected available but if we wanted to we could get another room but it would be an additional charge. I asked him why we didn't have rooms if they were booked in advance. He said that he may have rooms but they were not ready and he didn't know how much time before they were ready. Once again I asked why they were not ready if they knew we reserved ahead of time and we had arrived hours prior. He said that he would check and try to get our rooms ready as soon as possible. We didn't get our rooms until over half an hour later and nothing was done to make up for the inconvenience. Aside from that everything else was pleasant.
Stayed 3 nights in Dec 2024

4/10 Poor

Jose, Denver

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The unfortunate thing about this property is it is 87 years old and the beds are not comfortable and if your on the plaza side expect to be woken up by yelling and talking and the churches bells. But the location is very well central. Lots of shopping and the food is priced well just stay away from the restaurants that are at the plaza area and upper level very expensive. Can’t expect a 87 year old hotel to be perfect.
Stayed 4 nights in Dec 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It is right in the middle of all the action going on in that area. This is not a quiet hotel, but earplugs muted most of it.
Stayed 3 nights in Dec 2024

6/10 Okay

Diana Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water when needed I asked the receptionist to no avail at least that night and next morning. The Wi Fi unavailable couldn't connect at all during my stay. Towels feel like sandpaper they're old and gray.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus, Boston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location hard to park, a lot of traffic around since it is in the heart of downtown , there is a parking lote around the corner kind of expensive there are more less expensive parking if you drive couple of block from that parking lote. Once you get parking it is great location, walkable
Stayed 2 nights in Nov 2024

10/10 Excellent

LIVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Louie, torrance

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very loud in the morning, the WiFi service was terrible, very slow. The bed was really stiff and no ac in my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Hotel was absolutely beautiful, excellent location. Gorgeous view of el zocalo
Stayed 4 nights in Nov 2024

2/10 Terrible

Brick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst experience every. Extremely noisy built like echo chamber hotel with fools for guest.
Stayed 1 night in Nov 2024

6/10 Okay

Lilia

Stayed 3 nights in Oct 2024

10/10 Excellent

Eva

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 5 nights in Nov 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. I will stay here again. We got a room with the best view. Stuff super helpful and nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Silvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its location
Stayed 4 nights in Nov 2024

10/10 Excellent

LETICIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay if ypu want to visit Centro de Mexico..everything is within a walking distance
Stayed 3 nights in Oct 2024

6/10 Okay

Alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

RICARDO

Liked: Staff & service
Great central location if you're here for a shopping trip
Stayed 4 nights in Oct 2024