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Emporio Reforma

3.5 star property
Hotel with a 24-hour fitness centre, steps from Senate of the Republic
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Reforma

Standard (Standard Room Double Beds) | View from room
Breakfast, lunch, dinner served; Mexican cuisine
Property amenity
Lobby
32-inch plasma TV with cable channels, TV, DVD player

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    1 min walk
  • Senate of the Republic
    2 min walk
  • Museo de Cera
    6 min walk
  • Mexico City (MEX-Mexico City Intl.)
    23 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard (Standard Room Double Beds)

Standard Room, 2 Double Beds

Highlights

Private hot tub
Air conditioning
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Private hot tub
Air conditioning
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed

Standard (Standard Room Double Beds)

Junior Room, 1 King Bed

Highlights

Air conditioning
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 29.29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Super Saver)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Super Saver)

Highlights

Private hot tub
Air conditioning
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Mexico City

Emporio Reforma puts you in the heart of Mexico City, steps from Senate of the Republic and within a 10-minute stroll of Museo de Cera. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The restaurant, Condimento, serves Mexican cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Reforma hotel include Reforma 222 and Monument to the Revolution.

What's nearby

  • Reforma 222 - 7 min walk
  • Monument to the Revolution - 8 min walk
  • U.S. Embassy - 13 min walk
  • Alameda Central - 15 min walk
  • Angel of Independence Monument - 16 min walk

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Cuauhtemoc Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Los Naranjos - ‬2 min walk
  • ‪Bar Milán - ‬2 min walk
  • ‪Parker & Lenox - ‬2 min walk
  • ‪Amaya - ‬2 min walk
  • ‪El Diez - ‬1 min walk

About this property

Emporio Reforma

Hotel with a 24-hour fitness centre, steps from Senate of the Republic
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 1900
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Condimento
  • Galeria del Cafe

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Frequently asked questions

What is the cancellation policy at Emporio Reforma?

Emporio Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Reforma?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Emporio Reforma on 1 Dec 2024 start from NZ$130.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Reforma?

Yep, Emporio Reforma has valet parking for MXN 150 per night.

What makes Emporio Reforma a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Emporio Reforma.

Does Emporio Reforma serve breakfast?

You bet, buffet breakfast is available daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Emporio Reforma?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Emporio Reforma?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Reforma?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Emporio Reforma?

No, pets and service animals are not allowed.

Emporio Reforma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews" "
Rating 8 - Good. 282 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family and small children, Travelled with group
Liked: Staff & service
My room was not very clean and housekeeping did not clean my bathroom floor or bathtub. Plus, maintenance was hammering away above my room from 11:00 pm to 4:00 am and could not get any sleep. I called the front desk several times but no one ever answered the phone. When I talked to the front desk the next morning, they claimed they were not aware of any noise complaints or ongoing maintenance. The next night, I heard the hammering at 7:30 pm so I decided to investigate. Maintenance was working in the restaurant kitchen late at night. I spoke to the maintenance manager and front desk and told them I would tolerate the noise until 10:00 pm. They eventually stopped the hammering around 10:00 pm.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emporio was very in a very convenient and extremely walkable. The hotel accommodated our handicap/wheelchair needs. We loved everything about this hotel especially their all you can eat buffet. Will definitely come back to Emporio.
Stayed 5 nights in Jul 2024

8/10 Good

Belem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and always a pleasure staying here. Their service is excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old & classic I love it
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia, Chula Vista

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente gracias
Stayed 3 nights in Apr 2024

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Apr 2024

10/10 Excellent

Engracia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Placentera
Without inconvenience
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Stayed 1 night in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very safe to walk around and the citt is beutiful
Stayed 3 nights in Jun 2024

6/10 Okay

Hilda

Travelled with family
Liked: Cleanliness
No hay fácil acceso de estacionamiento
Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, amenities
Thank you
Stayed 1 night in May 2024

10/10 Excellent

Maria Isela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Adam

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

ROBERTO

Too small
Stayed 1 night in May 2024

6/10 Okay

Sharmani Patricia Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Several things were not working in Emporio's favour when we arrived. Both the hotel's elecators had broken down and my husband and I and our bags had to squeeze into a tiny service lift to get to our room on the eleventh floor. Eventually, one of the lifts became serviceable again, but it took such a long time to move us between floors. Another annoying issue was the room cards would not work to let us into our room after we returned in the evenings. We had to go through the entirely frustrating issue of waiting for the lift to come up to our floor and then take us up again after the cards were reactivated. The airconditioning was also not performing as expected, though the staff were very attentive to our complaints and acted immediately to try to address the problem. They had to bring in a fan eventually. The staff at Emporio, I would say, are the hotel's biggest assets. All of them, from the reception to the maintenance crew to the rearaurant staff, were exceptional in their service. If not for them, Emporio would have nothing extraordinary to offer.
Stayed 4 nights in May 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

2/10 Terrible

cyril

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Front Desk staff very Rude. I guess because I am black because he treated the white and Hispanic visitors very Nicely. The hotel is a scam I am charge for two night when I only spend one night.
Stayed 2 nights in May 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

JOHN ANTHONY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've been to
Stayed 1 night in May 2024

8/10 Good

PATRIZIO, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the lobby for reservations needs to be more polite and focused with the customers. I had my own experience which they were asking or responding for others customers next to me or crew. Causing delays for check in.
Stayed 3 nights in Apr 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff and location was great, but non functioning elevator was an inconvenience.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, staff was very attentive.
Stayed 4 nights in Apr 2024