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Hotel Santa Cruz

3.0 star property
Hotel in Tlalnepantla de Baz with 24-hour business centre and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Santa Cruz

Interior entrance
Exterior
Individually decorated, desk, iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Basic Double Room, 2 Double Beds, Private Bathroom | Bathroom sink

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Av Presidente Juárez 2009, Tlalnepantla de Baz, MEX, 54090
  • Star Médica Tlalnepantla
    3 min drive
  • Sentura Mall
    4 min drive
  • Mundo E Shopping Center
    6 min drive
  • Mexico City (MEX-Mexico City Intl.)
    35 min drive

Room options

View all photos for Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

Highlights

Individually decorated
LED TV
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Wardrobe
Desk
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed, Private Bathroom

Junior Single Room, 1 King Bed, Private Bathroom | Bathroom

Junior Single Room, 1 King Bed, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
Desk
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$45
for 1 night
includes taxes & fees
16 Oct - 17 Oct
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About the area

Tlalnepantla de Baz

At Hotel Santa Cruz you'll be 4.1 km (2.5 mi) from Plaza Satelite Shopping Center and 2.9 km (1.8 mi) from Mundo E Shopping Center. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Comedor Los Tulipanes, is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and a 24-hour business centre. Each morning cooked-to-order breakfast is available. .Attractions within a 15-minute drive of this 3-property class Tlalnepantla de Baz hotel include Basilica of Our Lady of Guadalupe and Angel of Independence Monument.

What's nearby

  • Star Médica Tlalnepantla - 3 min drive
  • Mexico City Arena - 5 min drive
  • Mundo E Shopping Center - 6 min drive
  • Plaza Satelite Shopping Center - 6 min drive
  • Basilica of Our Lady of Guadalupe - 12 min drive

Getting around

  • Tlalnepantla de Baz Station - 4 min drive
  • Tezozomoc Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 35 min drive

Restaurants

  • ‪Tacos el Amigo - ‬10 min walk
  • ‪Tacos de Carnitas "El Paisa - ‬7 min walk
  • ‪Rock 2000 - ‬12 min walk
  • ‪El Tinacal, Tlalnepantla - ‬13 min walk
  • ‪Barbacoa Alex - ‬13 min walk

About this property

Hotel Santa Cruz

Hotel in Tlalnepantla de Baz with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a lift are also featured at the business-friendly Hotel Santa Cruz. Free self parking is available.

This 3-star Tlalnepantla de Baz hotel is smoke free.

  • 100 guestrooms or units
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santa Cruz offers 100 accommodations with a hairdryer and free toiletries. This individually decorated accommodation includes desks. 42-inch LED televisions come with premium digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 65 to 90 for adults and MXN 65 to 90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Comedor Los Tulipanes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

More

  • Desk
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Cruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 90 for adults and MXN 65 to 90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz

Frequently asked questions

What is the cancellation policy at Hotel Santa Cruz?

Hotel Santa Cruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Cruz?

As of 2 Oct 2024, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz on 3 Oct 2024 start from NZ$44.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Cruz?

Yep, Hotel Santa Cruz has a free self car park.

Does Hotel Santa Cruz serve breakfast?

Sure does, cooked-to-order brekkie is offered daily.

Is there a free airport shuttle available at Hotel Santa Cruz?

No, Hotel Santa Cruz does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Cruz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Santa Cruz?

Check-in begins at 2:30 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Santa Cruz?

No, pets and service animals are not allowed.

Hotel Santa Cruz Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 66 reviews" "
Rating 8 - Good. 18 out of 66 reviews" "
Rating 6 - Okay. 11 out of 66 reviews" "
Rating 4 - Poor. 6 out of 66 reviews" "
Rating 2 - Terrible. 12 out of 66 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Harutyun

Liked: Staff & service, property conditions & facilities
Good

4/10 Poor

Lorena

Disliked: Staff & service, amenities

2/10 Terrible

Rosalynn

Stayed 3 nights in Oct 2022

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen sitio.
Stayed 1 night in Jun 2024

8/10 Good

Dulce

Liked: Cleanliness
Disliked: Property conditions & facilities
La primer noche me dieron una habitación que no era, ya que yo había llamado a recepción y avisé que mi check in lo haría pasada media noche del día siguiente, la regadera no daba una! Era excelente la presión Pero tapadisima la regadera, el agua por ningún lado!! no hay puertas para evitar que se salga el agua hacia el w.c y eso es PELIGROSO! La atención del restaurante....no me agradó ya que en un principio yo era la única y la chica que me recibió estaba como de malas. Noté que a otra pareja le pidió moverse de la mesa que ellos habían escogido " porque a ella le quedaba lejos el atenderlos" Los baños estaban cerrados, así que, tuve que subir hasta mi habitación para poder pasar al baño. Eso sí, el desayuno estuvo de 10!!! Felicidades.
Stayed 2 nights in Jun 2024

6/10 Okay

alexander

Stayed 1 night in Jun 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Prisy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tiene clima, ni abanico, ni ventilador, hay muchos sancudos
Stayed 4 nights in Jun 2024

2/10 Terrible

Vania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Homero

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No cuenta con aire acondicionado, y hubo muchos mosquitos en la habitacion (zancudos).
Stayed 3 nights in May 2024

10/10 Excellent

Jose Antonio, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena experiencia
Stayed 1 night in May 2024

6/10 Okay

Kevin

Liked: Staff & service, property conditions & facilities
Muy buena
Stayed 1 night in May 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

ALEJANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen servicio
Stayed 1 night in Apr 2024

2/10 Terrible

guadalupe

Stayed 2 nights in Apr 2024

2/10 Terrible

Emanuel

Stayed 3 nights in Apr 2024

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
esta bien ubicada es tranquilo el lugar y muy limpio
Stayed 1 night in Mar 2024

4/10 Poor

Francisco

Stayed 1 night in Mar 2024

6/10 Okay

Paola

Liked: Cleanliness
Disliked: Staff & service
La propiedad es linda , sin embargo si personal es pésimo
Stayed 1 night in Mar 2024

6/10 Okay

Jessica

Travelled with partner
Solo está bien porque está cerca de la Arena CDMX
Stayed 2 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

HELADIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siempre que hago reservaciones por medio de hoteles llamo al hotel para confirmar, en este caso igual estuve llamando y nunca me contestaron, al llegar querían que pagara en efectivo, lo cual no lo indican al momento de la reservación, el cuarto estaba sucio y se escuchaba mucho ruido, la cama no era nada cómoda
Stayed 1 night in Mar 2024

4/10 Poor

Angeles

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Gerardo Javier

Travelled with family
Liked: Cleanliness, staff & service
Estancia bien .
Regular, para mis expectativas la roperia muy desgastadas, no cuentan con clima en ninguna de las habitaciones.
Stayed 1 night in Feb 2024

10/10 Excellent

Ricardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien gracias
Stayed 1 night in Feb 2024