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Hotel Santa Cruz

3.0 star property
Hotel in Tlalnepantla de Baz with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel Santa Cruz

Interior entrance
Individually decorated, desk, iron/ironing board, free WiFi
Individually decorated, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$49
includes taxes & fees
4 Mar - 5 Mar

Explore the area

Map
Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090
  • Star Médica Tlalnepantla
    ‪3 min drive‬
  • Rodeo Santa Fe
    ‪4 min drive‬
  • Mundo E Shopping Center
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

Highlights

Individually decorated
LED TV
Private bathroom
Hairdryer
Digital channels
Wardrobe
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed, Private Bathroom

Junior Single Room, 1 King Bed, Private Bathroom | Bathroom

Junior Single Room, 1 King Bed, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hairdryer
Digital channels
Wardrobe
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hairdryer
Digital channels
Wardrobe
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hairdryer
Digital channels
Wardrobe
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Tlalnepantla de Baz

At Hotel Santa Cruz you'll be 2.9 km (1.8 mi) from Mundo E Shopping Center and 4.1 km (2.5 mi) from Plaza Satelite Shopping Center. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Comedor Los Tulipanes, is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and a 24-hour business centre. Cooked-to-order breakfast is available daily between 8:00 AM and 11:30 AM. .Attractions within a 15-minute drive of this 3-property class Tlalnepantla de Baz hotel include Basilica of Our Lady of Guadalupe and Angel of Independence Monument.

What's nearby

  • Mexico City Arena - 5 min drive
  • Mundo E Shopping Center - 6 min drive
  • Plaza Satelite Shopping Center - 6 min drive
  • Basilica of Our Lady of Guadalupe - 12 min drive
  • Paseo de la Reforma - 12 min drive

Getting around

  • Tlalnepantla de Baz Station - 4 min drive
  • Tezozomoc Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 35 min drive

Restaurants

  • ‪Tacos el Amigo - ‬10 min walk
  • ‪Rock 2000 - ‬12 min walk
  • ‪Barbacoa Alex - ‬13 min walk
  • ‪Tacos de Carnitas "El Paisa - ‬7 min walk
  • ‪Pasteleria Macram - ‬12 min walk

About this property

Hotel Santa Cruz

Hotel in Tlalnepantla de Baz with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a lift are also featured at the business-friendly Hotel Santa Cruz. Free self parking is available.

This 3-star Tlalnepantla de Baz hotel is smoke free.

  • 100 guestrooms or units
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santa Cruz offers 100 accommodations with a hairdryer and free toiletries. This individually decorated accommodation includes desks. 42-inch LED televisions come with premium digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 65 to 90 for adults and MXN 65 to 90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Comedor Los Tulipanes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

More

  • Desk
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Cruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 90 for adults and MXN 65 to 90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz

Frequently asked questions

What is the cancellation policy at Hotel Santa Cruz?

Hotel Santa Cruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Cruz?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz on 4 Mar 2025 start from NZ$49.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Cruz?

Yep, Hotel Santa Cruz has a free self car park.

Does Hotel Santa Cruz serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Santa Cruz?

No, Hotel Santa Cruz does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Cruz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Santa Cruz?

Check-in begins at 2:30 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Santa Cruz?

No, pets and service animals are not allowed.

Hotel Santa Cruz Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 99 reviews
Rating 8 - Good. 28 out of 99 reviews
Rating 6 - Okay. 13 out of 99 reviews
Rating 4 - Poor. 9 out of 99 reviews
Rating 2 - Terrible. 21 out of 99 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a 1 night stay.
Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel.
Stayed 1 night in Nov 2024

8/10 Good

HUGO ERICK

Business traveller
Liked: Cleanliness, property conditions & facilities
Es básicamente un hotel de paso, aunque con instalaciones en buen estado en general. Por el costo bastante asequible, puede ser una opción si no se llevan niños. Los alrededores es zona industrial así que no hay negocios cercanos. Me pareció bastante limpio. Hay estacionamiento en el sótano.
Stayed 1 night in Nov 2024

4/10 Poor

Rosalia

Travelled with family
Disliked: Staff & service
The stuff very rude
Stayed 1 night in Sep 2024

2/10 Terrible

Molly

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it.
Stayed 1 night in Sep 2024

8/10 Good

Carmen Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe was a little creepy but generally okay
Stayed 1 night in Sep 2024

10/10 Excellent

fausto

Liked: Cleanliness, property conditions & facilities
More stuff low employees especially in the kitchen
Stayed 1 night in Aug 2024

8/10 Good

Harutyun

Liked: Staff & service, property conditions & facilities
Good

4/10 Poor

Lorena

Disliked: Staff & service, amenities

2/10 Terrible

Rosalynn

Stayed 3 nights in Oct 2022

2/10 Terrible

Joshua

Stayed 1 night in Nov 2024

6/10 Okay

Jorge

Stayed 1 night in Nov 2024

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy ruidoso.
Habia mucho ruido de niños corriendo y gente hablando fuerte y gritando. Había estado antes en el hotel y en general bien, pero en esta ocasión muy incómodo tanto ruido.
Stayed 1 night in Nov 2024

8/10 Good

Maricela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos una noche ahí en general bien
Stayed 1 night in Nov 2024

4/10 Poor

Lizeth Eloisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El persona de recepción es poco amable
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención
Buena atención
Stayed 1 night in Nov 2024

2/10 Terrible

Gustavo

Travelled with family, Business traveller
Disliked: Amenities
Está bien la propiedad solo que mi reservación no existía según la recepcionista
Stayed 1 night in Nov 2024

2/10 Terrible

Wendy

Stayed 1 night in Oct 2024

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien
Stayed 1 night in Oct 2024

2/10 Terrible

ROGERT

Travelled with family
Realmente no dejan entrar al turista mal los gremios deben unirse para que esto no suceda
Stayed 5 nights in Oct 2024

2/10 Terrible

Ivan

Disliked: Staff & service
Es buena la instalación, solo que la atención es deficiente
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge Luis

Liked: Cleanliness, amenities
Buena
Stayed 1 night in Oct 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

berenice

Travelled with family
Disliked: Staff & service, amenities
Pésima atención las recepcionistas pésimo trato en más de 3 veces que acudimos, los alimentos tardaron más de 1:30 min y el desayuno 1 hr jamás volveremos
Stayed 1 night in Oct 2024

10/10 Excellent

Linda Giselle

Stayed 2 nights in Sep 2024