Save

Hyatt Regency Mexico City

5.0 star property
Family-friendly Mexico City hotel in Polanco with 3 restaurants

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

Meeting facility
Sundeck
Tennis court
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Gym
  • Pool
  • Spa
  • Parking included
    Parking includedParking included
  • Parking available
    Parking availableParking available

Explore the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Popular LocationAuditorio Nacional6 min walk
  • Popular LocationChapultepec Park10 min walk
  • Popular LocationCentro Citibanamex Convention Center6 min drive
  • AirportMexico City (MEX-Mexico City Intl.)34 min drive

Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton bed sheets
  • 93 sq m
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton bed sheets
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Park View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Single Beds, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
InterContinental Presidente Mexico City, an IHG Hotel
Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1186)
The price is NZ$670
for 1 night
includes taxes & fees
17 Jul - 18 Jul
InterContinental Presidente Mexico City, an IHG Hotel

About the area

Mexico City

A family-friendly stay in Mexico City awaits you at Hyatt Regency Mexico City. Within just a 10-minute stroll, you'll find popular attractions like Parque Zoologico de Chapultepec and Paseo de la Reforma. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include Swedish massages and body scrubs. The restaurant, RULFO, serves Latin American cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, 24-hour gym and sauna plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this Polanco hotel include Auditorio Nacional and Chapultepec Park.

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk
  • Auditorio Nacional - 6 min walk
  • Chapultepec Park - 10 min walk
  • National Museum of Anthropology - 15 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Regency Club - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪El Grifo Polanco - ‬6 min walk

About this property

Hyatt Regency Mexico City

Family-friendly Mexico City hotel in Polanco with 3 restaurants
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and spa services are also featured at the family-friendly Hyatt Regency Mexico City. Free self parking is available.

  • 1 building
  • 755 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1987
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Bar or lounge
Hyatt Regency Mexico City offers 755 accommodations with minibars and video game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs and body treatments.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 38 floors
  • Building
  • Built in 1987

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

What is the cancellation policy at Hyatt Regency Mexico City?

Hyatt Regency Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 3 Jul 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 5 Jul 2024 start from NZ$445.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Mexico City?

Yep, Hyatt Regency Mexico City has a free self car park. Additionally there is valet parking for USD 7.3 per day.

Is there a spa on site at Hyatt Regency Mexico City?

Yep, there is an onsite spa at Hyatt Regency Mexico City. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Hyatt Regency Mexico City have a pool?

Hyatt Regency Mexico City has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hyatt Regency Mexico City?

Hyatt Regency Mexico City features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Hyatt Regency Mexico City a romantic place to stay?

Garden-view dining and a lounge bar, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Mexico City.

Is Hyatt Regency Mexico City family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hyatt Regency Mexico City is a hit with families.

Does Hyatt Regency Mexico City serve breakfast?

Yep, buffet brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Hyatt Regency Mexico City?

No, Hyatt Regency Mexico City does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Mexico City?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Mexico City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Mexico City?

Cats and dogs are welcome at Hyatt Regency Mexico City, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Hyatt Regency Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1004 reviews" "
Rating 8 - Good. 151 out of 1004 reviews" "
Rating 6 - Okay. 39 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Carlos, Guatemala City

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an excellent Japanese restaurant The rooms are a good size
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven David, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific stay in Polanco at the Hyatt Regency. The hotel is lovely, well kept, clean, upscale, and the staff we interacted with were all friendly and professional. Great amenities in the hotel and it’s in a very nice neighborhood that is walkable day or night. Felt safe our entire visit and we explored the area by foot often. Ubers were easy and quick when needed. Room was spacious and suited our needs. Highly recommend and would definitely stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , breakfast delicious, service ecce
Stayed 8 nights in Mar 2024

10/10 Excellent

SAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Nesly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and the kindest staff ever!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge was very helpful. Delicious bakery. Rooms typical standard Hyatt. Great views.
Stayed 4 nights in Mar 2024

2/10 Terrible

Samir

Stayed 3 nights in Mar 2024

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, amenities
Property is nice and centrally located in posh Polanco neighborhood, right across the street from the central park and close to the Anthropology museum. The only annoyance I had my whole 5 nights stay was that on my first night, they didn’t have a pull out couch or bed for my kid in the room even though I had called them in advance and requested it. So we arrived at midnight and slept finally at 1:30. But all is good.
Stayed 5 nights in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great! The hotel is a perfect fit for execs or a couple getting away, the service personnel are very professional and amable. The natural beauty of the area surrounding the hotel is relaxing. A short drive and you can visit many of the tour sites available. Lots of culture and great people.
Stayed 5 nights in Mar 2024

10/10 Excellent

Hedley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in POLANCO area of Mexico City
Stayed 6 nights in Mar 2024

6/10 Okay

Paul

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Maria Leticia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All is perfect!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen Sagahón

Stayed 2 nights in Mar 2024

6/10 Okay

Pedro

Stayed 1 night in Mar 2024

10/10 Excellent

Joamanda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very well located and well-kept. The room was clean and staff was very friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dina

Stayed 6 nights in Mar 2024

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 1 night in Mar 2024

8/10 Good

AVI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and staff. Great location. Stayed for 8 nights and expected/requested an upgrade which we didn’t get. Room service inconsistent in terms of leaving towels and bathrobes. The two Japanese restaurants are superb. Overall I would stay there again.
Stayed 8 nights in Mar 2024

10/10 Excellent

Krishnakumar

Location, Location, Location…Polanco neighborhood is the best in CDMX and offers so many dining options. Also close to Anthropologia and Chapultepec park
Stayed 5 nights in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Paul, Seattle

There were several issues with things not working: safe, phone, shower door leaking, burned out reading light. Reported but not fixed.
Stayed 5 nights in Mar 2024

8/10 Good

BAHMAN, TORONTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access, helpful staff, up to standard property
Stayed 7 nights in Feb 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No balconey, no terrace to enjoy a drink outside in the beautful weather
Stayed 3 nights in Feb 2024