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Krystal Grand Suites Insurgentes

4.0 star property
Hotel with a 24-hour fitness centre, near Manacar Tower

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed
Down duvets, in-room safe, individually furnished, desk
Down duvets, in-room safe, individually furnished, desk
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
The current price is NZ$165
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Centro Coyoacan
    ‪2 min drive‬
  • Frida Kahlo Museum
    ‪4 min drive‬
  • World Trade Center Mexico City
    ‪7 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

View all photos for Expedia VIP Suite

Down duvets, in-room safe, individually furnished, desk

Expedia VIP Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down duvets, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single

Executive Suite Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Double

Down duvets, in-room safe, individually furnished, desk

Executive Suite Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down duvets, in-room safe, individually furnished, desk

Master Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

Krystal Grand Suites Insurgentes places you in the centre of Mexico City, within a 30-minute stroll of Manacar Tower and Centro Coyoacan. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .For a drink, you can stop by the hotel's own lounge bar. 70 square feet (7 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Cooked-to-order breakfast is available daily between 7 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Alvaro Obregon hotel include Frida Kahlo Museum and Pepsi Center.

What's nearby

  • Centro Coyoacan - 2 min drive - 2.4 km
  • Frida Kahlo Museum - 4 min drive - 3.2 km
  • Pepsi Center - 7 min drive - 5.4 km
  • World Trade Center Mexico City - 7 min drive - 5.4 km
  • Estadio Azteca - 10 min drive - 9.5 km

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Hotel with a 24-hour fitness centre, near Manacar Tower
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 70 square feet (7 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Grand Suites Insurgentes. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

  • 150 guestrooms or units
  • 14 levels
  • 70 sq ft of conference space
  • 7 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Fiesta Americana Reforma

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  • Free WiFi
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  • Air conditioning
4.6 out of 5, Wonderful, 3,383 reviews
The price is NZ$238
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on 6 Apr 2025 start from NZ$164.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Grand Suites Insurgentes?

Yep, Krystal Grand Suites Insurgentes has covered valet parking for MXN 185 per night. Covered extended parking costs MXN 185 per night.

What makes Krystal Grand Suites Insurgentes a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Krystal Grand Suites Insurgentes.

Does Krystal Grand Suites Insurgentes serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7 AM and noon.

Is there a free airport shuttle available at Krystal Grand Suites Insurgentes?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Krystal Grand Suites Insurgentes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Grand Suites Insurgentes?

Check-in begins at 3:00 PM. Check-out time is noon.

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 877 out of 1350 reviews
Rating 8 - Good. 277 out of 1350 reviews
Rating 6 - Okay. 108 out of 1350 reviews
Rating 4 - Poor. 50 out of 1350 reviews
Rating 2 - Terrible. 38 out of 1350 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sara, Chatsworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atención por parte del staff, atendían muy rápido y eficiente
Stayed 4 nights in Dec 2024

10/10 Excellent

Angel

Stayed 2 nights in Dec 2024

6/10 Okay

Maria Jaqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel smelled good and looked clean but the room needed a lot of work. Our fridge didnt work and my babys food went bad. The sink and shower drain were broken and out of place. Also the room safe was broken so I had to take my important belongings with me at all times.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lourdes, Chula Vista

Stayed 1 night in Nov 2024

10/10 Excellent

Raul Albavera

Stayed 3 nights in Nov 2024

10/10 Excellent

Claudia Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería con mucho gusto
Stayed 2 nights in Nov 2024

10/10 Excellent

Winston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion y buen servicio
Buen servicio, muy centrico en la ciudad, para un viaje de negocios esta excelente
Stayed 2 nights in Nov 2024

6/10 Okay

ANDRES

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This hotel always have an issue in terms of maintenance, sometimes is the air conditioning non working, the bathroom smells bad, etc. also the staff is not very helpful.
Stayed 2 nights in Oct 2024

2/10 Terrible

Erik Cesar

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tv didn’t work the 3 days I was there. Called front desk over and over and they never answered. Went to reception everyday to complain there was solution or accommodation
Stayed 2 nights in Nov 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees are excellent, always friendly and helpful. Special commendation to Leonardo, Ricardo, Victor and special thank you to Raul, the bellboy, always friendly and very helpful. Thanks,
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant place to stay its out of the way from the hustle of the zacolo. Its a business area.
Stayed 4 nights in Oct 2024

4/10 Poor

Sarah

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Ok to stay for one night but I wouldn’t recommend this hotel for long stays. Air conditioning is weak / doesn’t work, we set it to 22 Celsius and it stayed at 24.5 the whole night. Toilet was also finicky and fridge did not cool much either.
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a nice neighborhood with access to all kinds of transportation
Stayed 4 nights in Oct 2024

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gracie

Travelled with partner
Liked: Cleanliness
Nona
Stayed 4 nights in Oct 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice room. Great staff. A little mall right next to it with options for convenience store, food and a Starbucks. Metrobus right outside.
Stayed 5 nights in Oct 2024

8/10 Good

Rachelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property itself was very beautiful and clean. Valet parking was amazing! The room, it had some issues. The floors are very scraped up. The shower door leaks outside while you’re taking a shower. The toilet had a constant sewer smell.

8/10 Good

Martin, Fort Worth

Stayed 2 nights in Aug 2024

10/10 Excellent

CESAR, San Andrés Cholula

Stayed 2 nights in Sep 2024

10/10 Excellent

Victor Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Krzysztof, New Britain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helping personel, conveniently located in this nice neighborhood. We will stay again when return to Ciudad de México!
Stayed 1 night in Oct 2024

6/10 Okay

Yefiny

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It was ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Elsa

Stayed 3 nights in Sep 2024