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NH Collection Mexico City Reforma

4.0 star property
Eco-certified Mexico City hotel in Reforma with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Terrace/patio
Suite, Terrace
Outdoor pool
Suite, Terrace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
The price is NZ$186
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
Liverpool No 155, Mexico City, 06600
  • U.S. Embassy
    ‪7 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Balcony (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Family Room, Balcony (2 Double Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View

Suite, Terrace

Suite, Terrace, View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, View (Premium Room with Balcony)

Premium Room, Balcony (Premium Room with Balcony)

Premium Room, Balcony, View (Premium Room with Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, View

Superior Room

Superior Room, View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2489)
The price is NZ$380
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Galeria Plaza Reforma

About the area

Mexico City

NH Collection Mexico City Reforma puts you in the heart of Mexico City, within just a 10-minute stroll of popular attractions like Paseo de la Reforma and Angel of Independence Monument. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Business amenities include 16 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Reforma hotel, attractions include U.S. Embassy and Chapultepec Park.

What's nearby

  • U.S. Embassy - 7 min walk
  • Paseo de la Reforma - 7 min walk
  • Angel of Independence Monument - 8 min walk
  • Reforma 222 - 11 min walk
  • Monument to the Revolution - 3 min drive

Getting around

  • Insurgentes Station - 5 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪La Casa de Toño - ‬2 min walk
  • ‪Handshake Speakeasy - ‬1 min walk
  • ‪Pancho's Bar - ‬2 min walk
  • ‪Cabaretito - ‬1 min walk
  • ‪Jugos y Licuados "El Güero - ‬2 min walk

About this property

NH Collection Mexico City Reforma

Eco-certified Mexico City hotel in Reforma with a full-service spa
NH Collection Mexico City Reforma offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 306 guestrooms or units
  • 17 levels
  • 2 buildings
  • Built in 1972
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self-parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

What is the cancellation policy at NH Collection Mexico City Reforma?

NH Collection Mexico City Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Mexico City Reforma?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on 9 Feb 2025 start from NZ$186.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Mexico City Reforma?

Yep, NH Collection Mexico City Reforma has a self car park for MXN 208 per day.

Is there a spa on site at NH Collection Mexico City Reforma?

Yep, there is an onsite spa at NH Collection Mexico City Reforma. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does NH Collection Mexico City Reforma have a pool?

NH Collection Mexico City Reforma has an outdoor pool.

What makes NH Collection Mexico City Reforma a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at NH Collection Mexico City Reforma.

Is NH Collection Mexico City Reforma family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that NH Collection Mexico City Reforma is a hit with families.

Does NH Collection Mexico City Reforma serve breakfast?

Yeah, visitors love the buffet brekkie here! Served weekdays from 6:00 AM to 11:00 AM and on weekends between 7:00 AM and noon, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at NH Collection Mexico City Reforma?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Collection Mexico City Reforma?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at NH Collection Mexico City Reforma?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Mexico City Reforma Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 634 out of 1332 reviews" "
Rating 8 - Good. 329 out of 1332 reviews" "
Rating 6 - Okay. 168 out of 1332 reviews" "
Rating 4 - Poor. 111 out of 1332 reviews" "
Rating 2 - Terrible. 90 out of 1332 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisbet, Guatemala

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The only positive aspect of this property is its location; the rooms look nothing like the pictures. Despite requesting a blanket multiple times, we never received one, nor were we informed that more blankets were unavailable. Our room didn’t even have a bathroom door, which made sharing with friends quite uncomfortable. Overall, I would never stay at this hotel again.
Stayed 2 nights in Oct 2024

6/10 Okay

Amedee

Travelled with partner
Liked: Staff & service
The staff were excellent! No hot water, heater didn’t work, did not supply clean wash clothes on a daily basis. We had to ask for something everyday we were there. Very inconvenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine.
Stayed 3 nights in Oct 2024

4/10 Poor

Juan

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
People from the front desk were not helpful. terrible room service. my dinner arrived incomplete after more than 1 hour waiting. Hotel needs repair. I was changed of rooms because the room was not adequate to sleep. Breakfast buffet was poor.

10/10 Excellent

francisco

Stayed 3 nights in Sep 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Miriam Arianna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff was ok not very friendly, bellboy was the only one really nice, hotel has nothing exciting or cool about it, is just a place to stay. Location is great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so gorgeous
Stayed 4 nights in Oct 2024

10/10 Excellent

JOSE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely attentive and helpful. The breakfast buffet was delicious
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pretty clean place, however the staff service was very poor. We waited almost a day to get bottle water in our room. We requested a travel kit and the same thing.
Stayed 3 nights in Sep 2024

6/10 Okay

LUIS, Doral

Travelled with family
Liked: Property conditions & facilities
Hotel has a nice look, but it is poorly staffed. I was assigned a room with smelly pillows and insufficient towels. Safe did not work. I reported the issues immediately to reception and to the housekeeper. Pillows were replaced, the complete set of towels were supplied the following day and the safe was removed from the room without replacement the next day. Two days later, I had the same problem, for a two-person room they only assign one set of towels. It is a shame that a good installation be poorly managed.
Stayed 4 nights in Oct 2024

4/10 Poor

Maureen

El edificio está en condiciones físicas que se deberían mejorar, alfombra vieja y sucia, la puerta de la habitación me se tu insegura y la puerta del balcón no cerró nunca(seguro)
Stayed 2 nights in Oct 2024

10/10 Excellent

Devang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and nice!
Stayed 4 nights in Sep 2024

10/10 Excellent

Edmundo, SAO PAULO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in Mexico City. Good location, Good restaurant and breakfast, nice bed, large room.
Stayed 2 nights in Sep 2024

8/10 Good

Hyunchang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Stayed 2 nights in Sep 2024

10/10 Excellent

Marco Antonio Ruiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 3 nights in Sep 2024

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
The staff was friendly and helpful. All the staff were bi-lingual. The Bell hop Tony was super informative and showed me all the features in my hotel & room. The Laundry service was convenient & fast same day service. ( a little expensive though). Overall the hotel was a great value. The neighborhood felt safe & convenient to many things.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ariel

Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Mexico City,
Stayed 1 night in Sep 2024

6/10 Okay

Javier

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Liked: Cleanliness
Stayed 6 nights in Sep 2024