NH Collection Mexico City Reforma

4.0 star property
Eco-certified Mexico City hotel in Reforma with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Outdoor pool
Exterior
Premium Room, Balcony, View (Premium Room with Balcony)
Daily buffet breakfast for a fee

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Liverpool No 155, Mexico City, 06600
  • Glorieta de Insurgentes
    5 min walk
  • U.S. Embassy
    7 min walk
  • Paseo de la Reforma
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    28 min drive

Room options

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Superior Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, Balcony (2 Double Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Terrace, View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, Balcony, View (Premium Room with Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room, View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mexico City

NH Collection Mexico City Reforma puts you in the heart of Mexico City, within just a 10-minute stroll of popular attractions like Paseo de la Reforma and Angel of Independence Monument. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Business amenities include 16 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Reforma hotel include U.S. Embassy and Reforma 222.

What's nearby

  • U.S. Embassy - 7 min walk
  • Paseo de la Reforma - 7 min walk
  • Angel of Independence Monument - 8 min walk
  • Reforma 222 - 11 min walk
  • Monument to the Revolution - 3 min drive

Getting around

  • Insurgentes Station - 5 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪La Casa de Toño - ‬2 min walk
  • ‪Handshake Speakeasy - ‬1 min walk
  • ‪Pancho's Bar - ‬2 min walk
  • ‪Cabaretito - ‬1 min walk
  • ‪Jugos y Licuados "El Güero - ‬2 min walk

About this property

NH Collection Mexico City Reforma

Eco-certified Mexico City hotel in Reforma with a full-service spa
NH Collection Mexico City Reforma offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 306 guestrooms or units
  • 17 levels
  • 2 buildings
  • Built in 1972
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (MXN 120 per day)
  • Valet parking on site (MXN 100 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self-parking fee: MXN 120 per day
  • Valet parking fee: MXN 100 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

What is the cancellation policy at NH Collection Mexico City Reforma?

NH Collection Mexico City Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Mexico City Reforma?

As of 2 Oct 2024, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on 6 Oct 2024 start from NZ$164.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Mexico City Reforma?

Yep, NH Collection Mexico City Reforma has a self car park for MXN 120 per day.

Is there a spa on site at NH Collection Mexico City Reforma?

Yep, there is an onsite spa at NH Collection Mexico City Reforma. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does NH Collection Mexico City Reforma have a pool?

NH Collection Mexico City Reforma has an outdoor pool.

What makes NH Collection Mexico City Reforma a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at NH Collection Mexico City Reforma.

Is NH Collection Mexico City Reforma family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that NH Collection Mexico City Reforma is a hit with families.

Does NH Collection Mexico City Reforma serve breakfast?

Yeah, visitors love the buffet brekkie here! Served weekdays from 6:00 AM to 11:00 AM and on weekends between 7:00 AM and noon, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at NH Collection Mexico City Reforma?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Collection Mexico City Reforma?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at NH Collection Mexico City Reforma?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Mexico City Reforma Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 600 out of 1237 reviews" "
Rating 8 - Good. 307 out of 1237 reviews" "
Rating 6 - Okay. 151 out of 1237 reviews" "
Rating 4 - Poor. 96 out of 1237 reviews" "
Rating 2 - Terrible. 83 out of 1237 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Noe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Was Safe place to stay and walking distance to a lot of beautiful places to see. I can definitely stay there again
Stayed 4 nights in Jun 2024

6/10 Okay

Edwin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always stay there but this time they didn’t give us an early check out when it was obvious it could have been possible.
Stayed 5 nights in Jun 2024

10/10 Excellent

EDGAR, Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff upon arrival. The rooms are clean and soacious , the dinning obtions are superb. Location Lication Lication
Stayed 3 nights in Jun 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, central to a lot of things
Stayed 1 night in Jun 2024

8/10 Good

Luis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms could use a tiny bit of upgrade but overall the property is a great value.
Stayed 4 nights in Jun 2024

6/10 Okay

jose

Travelled with partner
Liked: Cleanliness, staff & service
I have stayed at other NH because of the name and the price don't think they this particular one was up to date and not great for the price
Stayed 4 nights in Jun 2024

8/10 Good

Leandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except shower; insufficent pressure 10th floor.
Stayed 6 nights in Jun 2024

8/10 Good

Ally

Stayed 2 nights in Jun 2024

10/10 Excellent

Augusto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent cost-benefir option. Walking distance to landmarks, subways and bus stations. Plenty of bars and food options around.
Stayed 1 night in Jun 2024

6/10 Okay

Luz, sabaneta

Business traveller
Liked: Cleanliness, staff & service
Es un hotel de categoría pero por ejm un día la toalla que me dejaron en la habitación estaba rota, ya se ve un poco viejo, las puertas de las habitaciones no tienen tanta seguridad
Stayed 4 nights in Jun 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Highly Recommended
It is a very nice hotel with great service and an excellent location. We've stayed here before and will definitely return. I highly recommend this hotel!
Stayed 7 nights in Jun 2024

8/10 Good

kyung hye

Stayed 3 nights in Jun 2024

4/10 Poor

Santiago

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados son súper descorteces y las áreas están sucias; se percibe un fuerte olor alcantarilla
Stayed 5 nights in May 2024

10/10 Excellent

Neysa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in CDMX!
The staff was welcoming, warm and treated us like family. The gym was fantastic. The pool is wonderful to refresh after walking around or just to relax. At night, during the weekends, it does gets noisy (noise from the street, restaurants, club music), it’s not something that bothered us too much and I think it’s unavoidable in such a lively area but it’s location and price was pretty much unbeatable. The 24 hour room service was a life saver and our room a Jr Suite was extremely spacious and more than perfect! Overall, would definitely come back :)
Stayed 5 nights in May 2024

6/10 Okay

Isabel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They never came to clean our room even after we left our sign on the door. We had to call multiple times to get cleaning services. Never got a welcome tour of the room until our second day there.

10/10 Excellent

Karla

Stayed 1 night in May 2024

4/10 Poor

thomas

Stayed 4 nights in May 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place walking distance from resturant and bars. The bell boy Leo was amazing.
Stayed 2 nights in May 2024

2/10 Terrible

ALFONSO

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The establishment itself is correct and has a good location. Very friendly bell service.
Stayed 4 nights in May 2024

4/10 Poor

Diego

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
not as in the pictures, the a/c not working, hair everywhere and non-friendly staff. Location OK
Stayed 1 night in May 2024

10/10 Excellent

Neysa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Varun

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel upon arrival looked a little worn and dated. I took a junior suite and the floor looked old, dirty and when i opened the door to the room it was clean, but very bland empty, and the airco didnt work. There was also a lot of noises I went downstairs and immediately they helped to get another room on higher flloor which was nice - but it wasn't the suite - i let it go after the 20 hr journey I stayed 5 nights and even for laundry the housekeeping didnt pick up, once they left it there as i had no credit open so i said ill pay and they did one laundry for me as if i was going to run away The towels werent clean always, the housekeeping and room service never answered the phone i am usually easy going but these things for this hotel had to be pointed out, then on check out i asked for the refund for not staying in the suite - they said call expedia yourself, which i still have to do i booked now in another hotel twice the price i would have liked - for 200 euros a night you'd expect much better the only POSITIVE i can say about this hotel, was the brekafast staff, absolute gems and the old guy who works as the bell boy staff - they took proper care and atleast the mornings went well the rooms are clean enough but defintiely not a 4 star hotel thanks v
Stayed 6 nights in May 2024

8/10 Good

Alma, Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you choose to stay at this hotel make sure they explain the free drink coupons they offer when you opt out of the daily room cleaning. We were not made aware of the coupons that house keeping staff left on your door tag until we ordered our free drinks. That’s when we were told that we should have given the coupons for each day we opted out of daily room cleaning, at this point we should have already received a total of 4 coupons. Sergio from room service was very friendly and gave us the free drinks without the coupons, next day I was referred to Beatrice (manager) and told us that this promotion should’ve been explained to us when we checked in. She was ver friendly and gave us all the coupons we didn’t receive. Also they give you 2 complimentary waters each day you stay, when we called for them on the days that we didn’t get our room cleaned the receptionist that answered the phone told us that we were only allowed the complimentary waters the first day, and that each day after that we had to pay for them. This is the reason I gave the hotel a 4 star overall rating . Staff communicating promotions and/or daily offers was off point!
Stayed 7 nights in May 2024

8/10 Good

OSCAR

Liked: Cleanliness
More dining options
Stayed 4 nights in May 2024