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Portonovo Hotel & Suites

3.0 star property
Hotel in Mexico City with 24-hour front desk and restaurant

Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Superior Suite | Living area
Superior Suite | Jetted tub
Lobby sitting area
Superior Suite | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$81
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
Mexico City
  • Parque Delta
    ‪7 min walk‬
  • Mexico Park
    ‪3 min drive‬
  • Pepsi Center
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate dining area
Air conditioning
LCD TV
Free bottled water
Cable channels
Wardrobe
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Superior Suite | Jetted tub

Master Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Private bathroom
Jetted bath
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Suite Junior With Flat-Screen Tv

Desk, free WiFi

Triple Suite Junior With Flat-Screen Tv

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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About the area

Mexico City

At Portonovo Hotel & Suites you'll be 2.2 km (1.3 mi) from World Trade Center Mexico City and 3.2 km (2 mi) from Angel of Independence Monument. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Grove, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:30 AM. .You'll be 3.3 km (2 mi) from Paseo de la Reforma and 4.9 km (3.1 mi) from Palacio de Bellas Artes with a stay at this 3-property class Benito Juarez hotel.

What's nearby

  • Parque Delta - 7 min walk - 0.6 km
  • World Trade Center Mexico City - 4 min drive - 3.3 km
  • Angel of Independence Monument - 4 min drive - 3.3 km
  • Paseo de la Reforma - 5 min drive - 3.8 km
  • Zócalo - 6 min drive - 6.2 km

Getting around

  • Medical Center Station - 10 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Sonora Taco Steak - ‬3 min walk
  • ‪Los Esquites de Obrero Mundial - ‬3 min walk
  • ‪La Secina - ‬3 min walk
  • ‪Las Quekas de Martita - ‬4 min walk

About this property

Portonovo Hotel & Suites

Hotel in Mexico City with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. Portonovo Hotel & Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 3-star Mexico City hotel is smoke free.

  • 85 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Portonovo Hotel & Suites offers 85 air-conditioned accommodations with complimentary bottles of water and free toiletries. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Portonovo Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

Does Portonovo Hotel & Suites serve breakfast?

Sure does, cooked-to-order breakfast is served daily between 7:00 AM and 11:30 AM.

How much does it cost to stay at Portonovo Hotel & Suites?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Portonovo Hotel & Suites on 5 Mar 2025 start from NZ$80.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Portonovo Hotel & Suites?

No, Portonovo Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Portonovo Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Portonovo Hotel & Suites?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Portonovo Hotel & Suites?

No, pets and service animals are not allowed.

Portonovo Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Karla Daniela

Liked: Room comfort
Disliked: Cleanliness, staff & service
Había cucarachas, no había batas, el aire acondicionado no funcionaba.
Stayed 1 night in Nov 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Hugo A

Liked: Cleanliness
Disliked: Room comfort
Mala actitud
Al momento de llegar y tratar de hacer check in, la persona que estaba en la recepción me dijo que tenía que hacer el cambio de turno y no podía atenderme y que tenía que esperar. Esperé 5 minutos y me acerqué de nuevo a la recepción y ya me hicieron el check in, no de la mejor manera ni la mejor actitud.
Stayed 1 night in Oct 2024

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Stephen, Bountiful

Liked: Cleanliness, property conditions & facilities
Decent
Stayed 4 nights in Sep 2024

10/10 Excellent

Adolfo G

Stayed 1 night in Sep 2024

4/10 Poor

Mark

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
El hotel de mala muerte
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, room comfort
Muy recomendable
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan, LUFKIN

Stayed 4 nights in Jul 2024

10/10 Excellent

martin, winter haven

Liked: Cleanliness, staff & service, property conditions & facilities
Veru nice
Stayed 1 night in May 2024

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Andres

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn't like the customer service at the reception. The rest it's fine. The Hotel is clean and it's fine to go to sleep. Probably they need some improvements in the restaurant MENU.
Stayed 5 nights in Apr 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Stayed 1 night in Mar 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Elsewhere
When we got there we were not explained that in order for the room electricity to work we had to input the key in a power outlet. Once we went back to the front desk to ask, the lady was rude but nonetheless explained. We got up to our room (215) again, and discovered that the shower door didn’t lock. So every shower we took, it was a mess. Floor on the shower was red from bacteria and lack of cleaning. Bed and Pillows were super uncomfortable. 3 pillows provided, 2 so saggy that would sink and 1 so hard it sounded like plastic was inside. The covers were heavy and smelly. I won’t be staying here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

eder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, clean, easy to access and with variety of options around the area for shopping and dining, a bit old in terms of spaces but has everything to have a nice time.
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar

Stayed 1 night in Jan 2024

10/10 Excellent

ESMERALDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Marcos

Stayed 1 night in Dec 2023

2/10 Terrible

Jesus

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The bed were terrible. Uncomfortable and stiff, Jacuzzi was Uncomfortable awkward to sit in. There was no outlets net to the bed in the master suite.
Stayed 7 nights in Nov 2023

10/10 Excellent

Leopold, los angeles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Alix

Stayed 2 nights in Nov 2023

4/10 Poor

Catalina

Travelled with family
Pay/charge you extra money.
We booked for a 2 bed and pay for a two bed room. A king bed and a twin bed. They end up changing us again to get an extra bed when he had already paid for a two bed room.
Stayed 1 night in Oct 2023

8/10 Good

Armida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Todo muy bien solo el servicio en recepcion fue regular
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Friendly staff and great walking distance from nice mall parque delta
Stayed 10 nights in Sep 2023