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The Alest Hotel

4.0 star property
Hotel with free breakfast, steps from Avenida Presidente Masaryk

Photo gallery for The Alest Hotel

Reception
Premium bedding, free minibar, in-room safe, individually decorated
Restaurant
Terrace/patio
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$577
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪9 min walk‬
  • Parque Zoologico de Chapultepec
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite

Grand Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Mexico City

The Alest Hotel places you steps from Avenida Presidente Masaryk and within a 10-minute stroll of Paseo de la Reforma. Highlights at this hotel include free continental breakfast, a restaurant and free valet parking. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 4-property class Polanco hotel include Auditorio Nacional and Chapultepec Park.

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Restaurante Mythos - ‬2 min walk
  • ‪Caffe Biscottino - ‬3 min walk
  • ‪Rosa Negra Polanco - ‬3 min walk
  • ‪Tianguis Parque Lincoln - ‬3 min walk
  • ‪La Aceituna - ‬2 min walk

About this property

The Alest Hotel

Hotel with free breakfast, steps from Avenida Presidente Masaryk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly The Alest Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,728 reviews
The price is NZ$619
includes taxes & fees
13 Apr - 14 Apr
InterContinental Presidente Mexico City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Alest Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

What is the cancellation policy at The Alest Hotel?

The Alest Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Alest Hotel?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at The Alest Hotel on 28 Apr 2025 start from NZ$576.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Alest Hotel?

Yep, The Alest Hotel has free valet parking.

What makes The Alest Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Alest Hotel.

Does The Alest Hotel serve breakfast?

You bet, complimentary continental brekkie is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Alest Hotel?

No, The Alest Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Alest Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Alest Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Alest Hotel?

No, pets and service animals are not allowed.

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 196 out of 218 reviews
Rating 8 - Good. 14 out of 218 reviews
Rating 6 - Okay. 7 out of 218 reviews
Rating 4 - Poor. 0 out of 218 reviews
Rating 2 - Terrible. 1 out of 218 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Begona Cortina

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Stayed 5 nights in Nov 2024

6/10 Okay

Rhys

Travelled with partner
Liked: Cleanliness, amenities
Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Alest! Beautiful boutique hotel: modern, lovely decoration, wonderful service! The location in Polanco is unbeatable with many walkable options nearby yet on a quiet street. Breakfast is delicious. We have found our new place when visiting Mexico City!
Stayed 2 nights in Dec 2024

10/10 Excellent

vance, lone grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Edgar, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Edgar, Downey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel I have ever stayed at. Like going back in time! Was just beautiful. So sad I was only in Mexico City for one night, I would have loved to enjoy the hotel for longer.
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Stayed 4 nights in Nov 2024

10/10 Excellent

jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ralph, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful
Stayed 4 nights in Nov 2024

10/10 Excellent

JUAN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

malick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic !
Stayed 3 nights in Nov 2024

10/10 Excellent

Hae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

miguel

Business traveller, Travelled with partner
Great boutique hotel , staff was great, great location, great rooms and very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

jormalyz

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio al cliente es insuperable por todo el equipo de trabajo. Tengo que reconocer que el servicio de Lourdes y Maribel fue a otro nivel, la atención a los detalles y gustitos gastronomicos en conjunto con el chef Emmanuel...que les puedo decir!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Karelin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel beautiful and classy perfect location, one of a kind ⭐️
Stayed 3 nights in Oct 2024

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best boutique hotel in Polanco, highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

ximena

very good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel, very nice neighborhood, feel very safe, you can walk to restaurants and shops
Stayed 1 night in Oct 2024

10/10 Excellent

Atiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Estela, Spring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Elane, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location A
Stayed 3 nights in Oct 2024

10/10 Excellent

Maximo Alejandro

Stayed 1 night in Sep 2024