2/10 Terrible
Elba S.
23 Feb 2025
Disliked: Cleanliness
Not at all like the listing, rude staff and smelled like mold.
This was probably the worst vacation rental I’ve ever stayed in. We were duped by the photos and left early. The front desk and owner took over 24 hours to get back to us about our concerns. 1. Extremely Loud Air Conditioner: The noise from the air conditioning unit was disruptive, making it difficult to sleep or relax. It sounded like a drilling in the apartment.2.Lack of Essential Supplies: The property was not stocked with basic necessities such as paper towels and garbage bags, which we had to procure ourselves.3.Dirty Carpeted Rooms and Dust Allergy: The presence of carpeting in the rooms (carpet never mentioned in the listing) exacerbated my dust allergy, leading to significant discomfort. Additionally, the whole apartment had a moldy odor likely due to the dirty carpets.4.Rude staff and “security.” The staff and security were condescending and incredibly unhelpful. 5.Safety Concerns with Service Elevator: I was instructed to use the service elevator when bringing in supplies, which did not feel safe. It was filthy and there was a large poster warning about human trafficking inside. I expressed my concerns to the “security guard” and was met with a sarcastic response.6.Inadequate Bedding: The blankets provided are extremely thin, resembling sheets, and do not offer sufficient warmth.
Elba S.
Stayed 4 nights in Feb 2025