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JW Marriott Turnberry Resort & Spa

4.5 star property
Luxury resort with 4 restaurants and 5 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Turnberry Resort & Spa

Property amenity
Meeting facility
Exterior
Exterior
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Bar
    Bar

Explore the area

Map
19999 W Country Club Dr, Aventura, FL, 33180
  • Aventura Mall
    8 min walk
  • Promenade Shops
    15 min walk
  • Aventura Hospital & Medical Center
    18 min walk
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    27 min drive

Room options

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Golf View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 121 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Golf View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 121 sq m
  • Golf view
  • Sleeps 5
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Golf View

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Suite, 1 Bedroom, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 139 sq m
  • Golf view
  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Golf View

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite, 1 Bedroom, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 158 sq m
  • Golf view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Double Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony, Golf View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

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About the area

Aventura

A luxury stay in the heart of Aventura awaits you at JW Marriott Turnberry Resort & Spa. You'll be 0.7 km (0.4 mi) from Aventura Mall and 2.3 km (1.4 mi) from Gulfstream Park Racing and Casino. Highlights at this family-friendly resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at ÂME SPA WELLNESS COLLECTIVE can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Bourbon Steak, serves American cuisine and is open for dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the golf course, water park, gym and lazy river. 26460 square feet (2458 square metres) of event facilities include 34 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 4.5-property class Aventura resort, attractions include Hard Rock Stadium and Hollywood Beach.
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What's nearby

  • Aventura Mall - 8 min walk - 0.7 km
  • Sunny Isles Beach Beach - 3 min drive - 2.8 km
  • Gulfstream Park Racing and Casino - 3 min drive - 2.8 km
  • Hallandale Beach - 10 min drive - 5.7 km
  • Hollywood Beach - 13 min drive - 6.5 km

Getting around

  • Brightline Aventura Station - 6 min drive
  • Hollywood International Airport (FLL) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬9 min walk
  • ‪Serafina Miami - ‬9 min walk
  • ‪Rosetta Bakery - ‬8 min walk
  • ‪Tap 42 Aventura - ‬9 min walk
  • ‪Joe & The Juice - ‬9 min walk

About this property

JW Marriott Turnberry Resort & Spa

Luxury resort with 4 restaurants and 5 outdoor pools
JW Marriott Turnberry Resort & Spa offers its guests a full-service spa, a golf course, a water park (surcharge), and 5 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 34 meeting rooms are available. Event space at this resort measures 26460 square feet (2458 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the luxury JW Marriott Turnberry Resort & Spa. For a fee, parking is available.

  • 685 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • 26460 sq ft of conference space
  • 2458 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Turnberry Resort & Spa offers 685 accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

This Aventura resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

ÂME SPA WELLNESS COLLECTIVE has 22 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 per person
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bourbon Steak
  • Cascata Poolside Dining
  • CORSAIR kitchen & bar
  • Freestyle
  • Surf House Bar and Grill

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (26,460 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 30 per person
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Autograph Collection Miami
Miami Turnberry
Miami Turnberry Isle
Turnberry Isle
Turnberry Isle Miami
Jw Marriott Turnberry & Spa
Turnberry Isle Miami Autograph Collection Aventura
Turnberry Isle Miami Hotel Aventura
Turnberry Isle Miami Autograph Collection Hotel Aventura
Turnberry Miami
Turnberry Isle Miami Autograph Collection Hotel
Fairmont Aventura
Fairmont Turnberry Isle Hotel
Turnberry Isle Miami, Autograph Collection Aventura, Florida
Turnberry Isle Miami Autograph Collection Resort Aventura
Turnberry Isle Miami Autograph Collection Resort
Turnberry Isle Miami
Fairmont Turnberry Isle Hotel
Autograph Collection Aventura
Aventura Fairmont
Turnberry Isle Miami Autograp
JW Marriott Turnberry Resort & Spa Resort
JW Marriott Turnberry Resort & Spa Aventura
JW Marriott Turnberry Resort & Spa Resort Aventura

Frequently asked questions

What is the cancellation policy at JW Marriott Turnberry Resort & Spa?

JW Marriott Turnberry Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Turnberry Resort & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Turnberry Resort & Spa on 15 Dec 2024 start from NZ$603.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Turnberry Resort & Spa?

Yep, JW Marriott Turnberry Resort & Spa has valet parking with in/out privileges for USD 42 per night.

Are there any beaches close to JW Marriott Turnberry Resort & Spa?

The closest beach to JW Marriott Turnberry Resort & Spa is Hollywood Beach (8 km).

Is there a spa on site at JW Marriott Turnberry Resort & Spa?

Yep, ÂME SPA WELLNESS COLLECTIVE is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does JW Marriott Turnberry Resort & Spa have a pool?

Yep, and guests love it! JW Marriott Turnberry Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does JW Marriott Turnberry Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JW Marriott Turnberry Resort & Spa?

JW Marriott Turnberry Resort & Spa features 5 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes JW Marriott Turnberry Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott Turnberry Resort & Spa.

Is JW Marriott Turnberry Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Turnberry Resort & Spa is a hit with families.

Are there hot tubs in the rooms at JW Marriott Turnberry Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Turnberry Resort & Spa serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at JW Marriott Turnberry Resort & Spa?

No, JW Marriott Turnberry Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Turnberry Resort & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Turnberry Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at JW Marriott Turnberry Resort & Spa?

Yep, JW Marriott Turnberry Resort & Spa has a 36-hole golf course. A golf driving range and golf lessons are also available.

JW Marriott Turnberry Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 770 out of 1270 reviews" "
Rating 8 - Good. 198 out of 1270 reviews" "
Rating 6 - Okay. 127 out of 1270 reviews" "
Rating 4 - Poor. 75 out of 1270 reviews" "
Rating 2 - Terrible. 100 out of 1270 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SHYLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in any respect highly recommended especially for kids and and teenagers Great water park
Stayed 2 nights in Aug 2024

10/10 Excellent

Yoscelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience
Stayed 1 night in Jul 2024

10/10 Excellent

Yitzchak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable place. So nice with great service. Can’t wait to return
Stayed 2 nights in Aug 2024

4/10 Poor

Davante

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t received upgrade, I could let get great service, I was charge twice..
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
I would travel here once a month for the rest of my life if I could. I am always treated like a celebrity when we stay here. The staff, the restaurants, the rooms, it’s a sanctuary for me. Love it here!
Stayed 3 nights in Aug 2024

8/10 Good

Sheree

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Andrés

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chaim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

2/10 Terrible

Dmitry

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We are came to the hotel at 10 AM , and got our room at 6:30 PM without any excuse. The situation concerned a lot of people whose patiently sit around the lobby, even so there too small chairs to seat, so I had to wait outside. The stuff didn't explain us what's going on, just said they don't know. We asked to call manager but he wasn't on site or just didn't want to speak with us, I talked with stuff whose worked with cars and luggages and they said it's common situation. For this level of hotels it's unbelievable.
Stayed 1 night in Aug 2024

6/10 Okay

ALEJANDRO

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It is extremely expensive to what it offers, the Valet service is very slow due to the building's layout, drinks and meals are so expensive that it is worth to go eat somewhere else.
Stayed 2 nights in Aug 2024

10/10 Excellent

arleti

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect 👌 great place. I recommend it 👌 👍
Stayed 1 night in Aug 2024

6/10 Okay

ANGELA

Disliked: Cleanliness, amenities
So many better choices then this hotel
Stayed 4 nights in Aug 2024

8/10 Good

phillip

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the hotel often and it neve disappoints. Always consistent.
Stayed 3 nights in Aug 2024

10/10 Excellent

barry

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Emilio

Liked: Cleanliness
Great
Stayed 1 night in Aug 2024

8/10 Good

Nicole, Stewartsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, my husband and I stayed for our 11th wedding anniversary.
Stayed 4 nights in Aug 2024

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Katie, Hicksville

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service . One of the employees asked me if I give a nice tip he will find me a chair when I went to the tidal cove the water park . Very unprofessional
Stayed 1 night in Aug 2024

10/10 Excellent

Ayme

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services!
Stayed 2 nights in Aug 2024

6/10 Okay

ilana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just expected as a resort hotel to have some entertainment. More kids activities, like in the pool. Even the bar area was boring. Golf area is only allowed for members and the water park was great. Food and alcohol is extremely expensive. For what you pay for this hotel it should offer much more.
Stayed 4 nights in Aug 2024

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great pool. The pool can be busy but get there early and the kids can easily get some slide time in. Parking is expensive at $45 a night for self park, but I get the sense that is the standard in the area
Stayed 4 nights in Aug 2024