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Mandarin Oriental, Miami

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for Mandarin Oriental, Miami

Breakfast, lunch, dinner served; Peruvian cuisine, sea views
Veranda, Deluxe Room, 2 Double Beds | Restaurant
Outdoor pool
4 bars/lounges, cocktail bar
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
The current price is NZ$925
includes taxes & fees
5 May - 6 May

Explore the area

Map
500 Brickell Key Dr, Miami, FL, 33131
  • James L. Knight Center
    ā€Ŗ17 min walkā€¬
  • Kaseya Center
    ā€Ŗ4 min driveā€¬
  • Port of Miami
    ā€Ŗ7 min driveā€¬
  • Miami, FL (MIA-Miami Intl.)
    ā€Ŗ26 min driveā€¬

Room options

View all photos for Skyline View, Suite, 3 Bedrooms

50-inch LCD TV with cable channels, TV, iPod dock

Skyline View, Suite, 3 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Skyline View, Suite, 2 Bedrooms

50-inch LCD TV with cable channels, TV, iPod dock

Skyline View, Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Veranda, Deluxe Room, 2 Double Beds

Veranda, Deluxe Room, 2 Double Beds | Restaurant

Veranda, Deluxe Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Breakfast, lunch, dinner served; Peruvian cuisine, sea views

Deluxe Room, 1 King Bed, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Exterior

Suite, 1 King Bed, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 82 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View, Suite, 1 King Bed, View

50-inch LCD TV with cable channels, TV, iPod dock

Skyline View, Suite, 1 King Bed, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View, Deluxe Room, 2 Double Beds, View

Exterior

Skyline View, Deluxe Room, 2 Double Beds, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Island View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Island View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Bay View

Exterior

Junior Suite, 1 King Bed, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 48 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View, Deluxe Room, 1 King Bed, Accessible, View

Premium bedding, minibar, in-room safe, desk

Skyline View, Deluxe Room, 1 King Bed, Accessible, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View, Suite, 1 King Bed, Accessible, View

50-inch LCD TV with cable channels, TV, iPod dock

Skyline View, Suite, 1 King Bed, Accessible, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Accessible, View

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Accessible, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Island View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible (Island View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Bay View

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 98 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Veranda, Deluxe Room, 1 King Bed

Exterior

Veranda, Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Exterior

Deluxe Double Room, 2 Double Beds, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Skyline View, Deluxe Room, 1 King Bed, View

Exterior

Skyline View, Deluxe Room, 1 King Bed, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View, Deluxe Suite, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Skyline View, Deluxe Suite, Connecting Rooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

View all photos for Premier Suite, 2 Bedrooms (Bay View)

Premier Suite, 2 Bedrooms (Bay View)

Premier Suite, 2 Bedrooms (Bay View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

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About the area

Miami

A luxury stay in the heart of Miami awaits you at Mandarin Oriental, Miami. You'll be 1.4 km (0.9 mi) from James L. Knight Center and 2.6 km (1.6 mi) from Kaseya Center. Highlights at this hotel include 4 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Mandarin Oriental Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, La Mar by Gaston Acurio, serves Peruvian cuisine and is open for breakfast, brunch, lunch and dinner. MO Bar + Lounge is the hotel's own cocktail bar, serving drinks along with breakfast and light fare. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. Business amenities include a meeting room and a business centre. Plus you'll find Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Downtown Miami hotel, you'll be 3.9 km (2.4 mi) from Vizcaya Museum and Gardens and 4.4 km (2.7 mi) from Port of Miami.

What's nearby

  • Brickell City Centre - 13 min walk - 1.1 km
  • James L. Knight Center - 17 min walk - 1.5 km
  • Bayside Marketplace - 4 min drive - 2.5 km
  • Kaseya Center - 4 min drive - 2.8 km
  • Port of Miami - 7 min drive - 4.5 km

Getting around

  • Eighth Street Metromover Station - 11 min walk
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 26 min drive

Restaurants

  • ā€ŖW Miami - ā€¬12 min walk
  • ā€ŖCrazy About You Restaurant - ā€¬13 min walk
  • ā€ŖTruluck's - ā€¬9 min walk
  • ā€ŖCantina La Veinte - ā€¬13 min walk
  • ā€ŖKomodo Miami - ā€¬9 min walk

About this property

Mandarin Oriental, Miami

Luxury hotel with full-service spa and bars/lounges
Mandarin Oriental, Miami offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have WiFi for a fee.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental, Miami. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Miami hotel.

  • 326 guestrooms or units
  • 20 levels
  • 4 bars or lounges
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue
Mandarin Oriental, Miami offers 326 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Mandarin Oriental Spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

Dutch, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per night)

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 33 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Mar by Gaston Acurio
  • MO Bar + Lounge
  • Oasis Pool Cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On the bay
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Maximum 1 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33 per person
  • Fee for in-room wireless Internet: USD 15 (rates may vary)
  • Fee for in-room wired Internet: USD 15 (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Valet parking fee: USD 57.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.Ā 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandarin Oriental Miami Hotel
Mandarin Oriental Hotel Miami
Mandarin Oriental Miami
Miami Mandarin Oriental
Mandarin Miami
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental
Mandarin Miami
Miami Hotel Miami
Mandarin Oriental
Miami Mandarin Oriental
Mandarin Oriental Hotel Miami
Mandarin Oriental, Miami Hotel
Mandarin Oriental, Miami Miami
Mandarin Oriental, Miami Hotel Miami

Frequently asked questions

What is the cancellation policy at Mandarin Oriental, Miami?

Mandarin Oriental, Miami offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental, Miami?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Miami on 5 May 2025 start from NZ$925.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental, Miami?

Yep, Mandarin Oriental, Miami has secured covered valet parking with in/out privileges for USD 57.00 per night.

Are there any beaches close to Mandarin Oriental, Miami?

The closest beach to Mandarin Oriental, Miami is Rickenbacker Causeway Beach (4.3 km).

Is there a spa on site at Mandarin Oriental, Miami?

Yep, Mandarin Oriental Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Mandarin Oriental, Miami have a pool?

Mandarin Oriental, Miami has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Mandarin Oriental, Miami?

Mandarin Oriental, Miami features a full-service spa, an outdoor pool and 4 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Mandarin Oriental, Miami a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Mandarin Oriental, Miami.

Is Mandarin Oriental, Miami family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental, Miami is a hit with families.

Does Mandarin Oriental, Miami serve breakfast?

Yep, buffet brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Mandarin Oriental, Miami?

No, Mandarin Oriental, Miami does not offer an airport shuttle service.

Is there a bar or restaurant at Mandarin Oriental, Miami?

Yep, they've got a poolside bar and an onsite restaurant that serves Peruvian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental, Miami?

Check-in begins at 3 PM. Check-out time is noon.

Mandarin Oriental, Miami Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1001 reviews
Rating 8 - Good. 145 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
the staff and service was amazing, attentive, polite, and helpful room was very clean, and very pretty views
Stayed 2 nights in Jan 2025

10/10 Excellent

Uanderson

Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Property
Amazing property. The entire staff was friendly, kind, accommodating, and utterly incredible.
Stayed 1 night in Jan 2025

10/10 Excellent

natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. Best hotel in miami. I will return again
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stephen John

Stayed 1 night in Dec 2024

10/10 Excellent

Daranee, PACIFIC PALISADES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing views.
Stayed 3 nights in Jan 2025

8/10 Good

Lancelot

Stayed 3 nights in Jan 2025

10/10 Excellent

James

Stayed 3 nights in Dec 2024

2/10 Terrible

Stanislav

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
25 years old worst mandarin oriental I have ever seen
Stayed 12 nights in Dec 2024

10/10 Excellent

shu

Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Great location and service
Stayed 2 nights in Dec 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add. All good
Stayed 3 nights in Dec 2024

8/10 Good

Farah

Liked: Staff & service, property conditions & facilities, room comfort
Wasnā€™t easy to check out
Stayed 1 night in Dec 2024

6/10 Okay

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Aleksandra

Stayed 2 nights in Dec 2024

6/10 Okay

Stephen John

Mandarin housekeeping needs to be upgraded
Generally we like the Manadrin, albeit was not at the high standard of the Hong Kong Mandarin. Speaking frankly the whole hotel needs a renovation as it is looking very dated now. Also, the room amenities were very below par, with simple items like kettles, coffee machines, tooth brushes, slippers, water missing in the room. The above said, the majority of staff were very welcoming.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jaslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Qin

Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 3 nights in Dec 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenvante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in miami
Stayed 3 nights in Dec 2024

6/10 Okay

Shervin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good area. Lobby is nice. The bar and restaurant were very good. The room was unimpressive and not up to Mandarin Oriental standards. The bathroom provided very few amenities. One sink and small space were unremarkable. The shower head was nonfunctional and had to use handheld. The balcony space has zero privacy and youā€™re up against your neighborā€™s balcony with see through line of sight. The fitness facility was horrible. Basically a bunch of broken down machines in multiple rooms that were previously guest rooms. No fitness space per se. Glad I only stayed two nights as any more time there would have been uncomfortable. Not staying at this hotel again and definitely very different experience from the multitude of other MO facilities I have stayed at.
Stayed 2 nights in Dec 2024