The Palms Hotel & Spa

4.0 star property
Ocean-view hotel with a poolside bar, near Lincoln Road Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Palms Hotel & Spa

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
View from room
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
3025 Collins Ave, Miami Beach, FL, 33140
  • Miami Beach Beaches
    2 min walk
  • Miami Beach Boardwalk
    6 min walk
  • Collins Avenue Shopping Area
    15 min walk
  • Miami, FL (MIA-Miami Intl.)
    17 min drive

Room options

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Plasma TV
Pillow-top bed
Premium bedding
Separate bedroom
Ceiling fan
Egyptian cotton bed sheets
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Plasma TV
Pillow-top bed
Premium bedding
Separate bedroom
Ceiling fan
Egyptian cotton bed sheets
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed with City View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City Room, 2 Double Beds, City View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard 1 King Bed

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Ocean View

Highlights

Air conditioning
Plasma TV
Premium bedding
Pillow-top bed
Ceiling fan
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Miami Beach

At The Palms Hotel & Spa you'll be 2.5 km (1.5 mi) from Lummus Park Beach and 2.8 km (1.7 mi) from Lincoln Road Mall. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Essensia Restaurant, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 8000 square feet (743 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 15-minute drive of this South Beach hotel include Art Deco Welcome Center and Phillip and Patricia Frost Museum of Science.

What's nearby

  • Miami Beach Boardwalk - 6 min walk
  • Fontainebleau - 17 min walk
  • Miami Beach Convention Center - 2 min drive
  • Lincoln Road Mall - 4 min drive
  • PortMiami - 13 min drive

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 17 min drive

Restaurants

  • ‪Hoja Taqueria Miami Beach - ‬1 min walk
  • ‪Broken Shaker - ‬4 min walk
  • ‪Piola Miami Beach - ‬9 min walk
  • ‪Casa Faena Restaurant - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Palms Hotel & Spa

Ocean-view hotel with a poolside bar, near Lincoln Road Mall
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa such as an outdoor pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers a steam room, a garden and a terrace. For a fee, parking is available.

This Miami Beach hotel is smoke free.

  • 251 guestrooms or units
  • 12 levels
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Palms Hotel & Spa offers 251 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch plasma televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 48.15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 48.15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at The Palms Hotel & Spa?

The Palms Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palms Hotel & Spa?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The Palms Hotel & Spa on 4 Nov 2024 start from NZ$323.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palms Hotel & Spa?

Yep, The Palms Hotel & Spa has valet parking with in/out privileges for USD 48.15 per day.

Are there any beaches close to The Palms Hotel & Spa?

Yep, The Palms Hotel & Spa is on Miami Beach Beaches, which hotel guests give top marks. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at The Palms Hotel & Spa?

Yep, there is an onsite spa at The Palms Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Palms Hotel & Spa have a pool?

Yep, and guests love it! The Palms Hotel & Spa has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Palms Hotel & Spa?

The Palms Hotel & Spa features a heated pool, a full-service spa and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes The Palms Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Palms Hotel & Spa.

Does The Palms Hotel & Spa serve breakfast?

Yeah, buffet breakfast is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at The Palms Hotel & Spa?

No, The Palms Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Palms Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Palms Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Palms Hotel & Spa?

No, only service animals are allowed.

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1145 out of 1679 reviews" "
Rating 8 - Good. 339 out of 1679 reviews" "
Rating 6 - Okay. 82 out of 1679 reviews" "
Rating 4 - Poor. 58 out of 1679 reviews" "
Rating 2 - Terrible. 55 out of 1679 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lavese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Excellent!!! Excellent Customer Service!!! Did I mention if you are interested in a relaxing, laid vacation you literally have everything you need at the Palms. Staff was welcoming, attentive and very accommodating. This was our third time staying at the Palms and never disappoint. Thank you Palms for making my short birthday getaway Amazing!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kurt, Gatineau

Stayed 4 nights in Jul 2024

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alfonso

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!!!
Everything went very well. Definitely coming back!!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT EXPERIENCE!!!
The hotel is beautiful, the staff is friendly and accommodating. The restaurant serves breakfast, lunch and dinner. The food was delicious. From the front desk, the valet, the servers, to housekeeping were all pleasant, professional and amicable. We will be definitely coming back. What a great experience!!!
Stayed 1 night in Jul 2024

10/10 Excellent

melissa

Stayed 3 nights in Jul 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was fine except housekeeping went shopping in our room. No offer of compensation from the hotel or their insurance provider. I had to chase the security contact for updates. Initially feed information about how staff take this very seriously, will not stay again and will post reviews in this regard.
Stayed 4 nights in Aug 2022

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was excellent. The mattress on the bed was hard and very uncomfortable. When we arrived, the elevators were not working properly and we were forced to take the stairs.
Stayed 2 nights in Jul 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great pool on Miami Beach
Good hotel, great staff. Description says parking available but costs $48 per day.
Stayed 4 nights in Jul 2024

10/10 Excellent

kristen

Stayed 1 night in Jul 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 3 nights in Jul 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel the Palms was a spontaneous choice and it turned out to be a great success! Rooms clean and comfortable. Delicious breakfasts. The service was nice and helpful.
Stayed 3 nights in Jun 2024

6/10 Okay

HANS PETTER, OSLO

Travelled with family
Liked: Staff & service
An overall nice hotel combining new and old interor and design. Room was updated, but floor carpet looked old. Area outside the hotel is worn and facilities like restaurants and shopping are limited. Much better down on South Beach. Only hotel restaurants in the area is a big minus = overpriced mediocre food. Pool dirty in the afternoon, sand, hair and cloudy water. Not nice! Good beach facilities is a plus. Listing to on-site restoration work (including angle grinder) at 8:30 am when trying to enjoy a nice, and expensive, breakfast is really bad! Sorry, expected more from a «4 star» hotel.
Stayed 5 nights in Jul 2024

4/10 Poor

Anton

Liked: Cleanliness, amenities, property conditions & facilities
They charge money for every little thing.
Stayed 5 nights in Jul 2024

10/10 Excellent

Carla Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
My husband and I loved the hotel. excellent service, wonderful breakfast, hotel facilities are exceptional, with private entrance to the beach. The only thing missing was a laundry room. A hotel of this size should have a laundry, other than that, excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica LaPlante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palms was perfect! The hotel looks exactly like the pictures on Expedia and the experience was beyond my expectations. The entire hotel smelled just like a spa and the rooms, lobby, pool and beach exemplified wellness. My experience exceeded 5 stars. I also loved the amazing price I got through Expedia booking the bundle.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jodi Lynn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
An excellent stay with a resort feel! Staff was extremely courteous, facilities were clean and room was great. Would definitely stay again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot can change in a year. We visited for F1 last year and it was a great experience. This year however, the place seems run down with immediate need for routine maintenance. Everyday one elevator of two wasn’t working. My room smelled of mildew and I had to call for new sheets at 130am bc the ones on my bed clearly had not been changed. Breakfast was terrible along with service so bad they didn’t charge me for it. Likely the last time we stay here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The beach area and pool were beautiful. Room and restaurants were very nice too. Hope to be back soon
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palms hotel is our favorite hotel in Miami. The locación is great, but it is also an Oasis from the city.
Stayed 7 nights in Jun 2024

8/10 Good

Kieran w

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There is a lot of construction in the area which is noisy and makes crossing the street difficult. There’s a Starbucks across the street but it’s dirty and full of degenerates. The hotel only has 2 small elevators which are inadequate and very slow. Upon checkout was hit with a lot of unanticipated charges. I think Ill try a property a few blocks north next time.
Stayed 6 nights in Jul 2024

8/10 Good

Cynthia Sessoms

Travelled with partner
Liked: Cleanliness, staff & service
Overall stay was good. Our room was very nice. The issues that came up were inconsistent elevator service, too much area construction, need some music in the pool area and lack of adult entertainment. The property was definitely FAMILY friendly.
Stayed 4 nights in Jul 2024