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The Ritz-Carlton Coconut Grove, Miami

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Ritz-Carlton Coconut Grove, Miami

Meeting facility
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Lobby
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Spa
  • Breakfast available
The current price is NZ$1,093
includes taxes & fees
19 May - 20 May

Explore the area

Map
3300 Southwest 27th Ave, Miami, FL, 33133
  • Vizcaya Museum and Gardens
    ‪4 min drive‬
  • University of Miami
    ‪6 min drive‬
  • Brickell City Centre
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for City View King, Guest room, 1 King, City view, Low floor, Balcony

City View King, Guest room, 1 King, City view, Low floor, Balcony

City View King, Guest room, 1 King, City view, Low floor, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Bay view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Bay view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Non Smoking, City View

Smart TV, Netflix, Hulu, iPod dock

Executive Room, 1 Bedroom, Non Smoking, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 82.6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ritz-Carlton Suite, Partial Bay view, 1 King

Ritz-Carlton Suite, Partial Bay view, 1 King

Ritz-Carlton Suite, Partial Bay view, 1 King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • Bay view
  • 236 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Balcony, Bay View

Smart TV, Netflix, Hulu, iPod dock

Executive Room, 1 Bedroom, Balcony, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Bay view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium City View Double, Guest room, 2 Double, City view, High floor, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium City View Double, Guest room, 2 Double, City view, High floor, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium City View King, Guest room, 1 King, City view, High floor, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium City View King, Guest room, 1 King, City view, High floor, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Balcony, Bay View

Smart TV, Netflix, Hulu, iPod dock

Executive Room, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Bay view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for City View Double, Guest room, 2 Double, City view, Low floor, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

City View Double, Guest room, 2 Double, City view, Low floor, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Bay View King, Guest room, 1 King, Bay view, High floor, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Bay View King, Guest room, 1 King, Bay view, High floor, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Bay view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bay View Double, Guest room, 2 Double, Bay view, High floor, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Bay View Double, Guest room, 2 Double, Bay view, High floor, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Beach view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Miami

A luxury stay in the heart of Miami awaits you at The Ritz-Carlton Coconut Grove, Miami. You'll be within a 10-minute walk of Cocowalk Shopping Center and 2.4 km (1.5 mi) from Shops at Merrick Park. Highlights at this eco-friendly hotel include a full-service spa, an outdoor swimming pool and a 24-hour gym. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, pool cabanas and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Coconut Grove hotel include University of Miami and Brickell City Centre.

What's nearby

  • Vizcaya Museum and Gardens - 4 min drive - 3.6 km
  • Miracle Mile - 4 min drive - 4.3 km
  • University of Miami - 6 min drive - 5.9 km
  • Brickell City Centre - 8 min drive - 7.8 km
  • Port of Miami - 11 min drive - 11.0 km

Getting around

  • Hialeah Market Station - 11 min drive
  • Coconut Grove Station - 14 min walk
  • Miami International Airport (MIA) - 25 min drive

Restaurants

  • ‪Bayshore Club Bar & Grille - ‬6 min walk
  • ‪Koko - ‬4 min walk
  • ‪Mister O1 Extraordinary Pizza - ‬8 min walk
  • ‪Salt and Straw - ‬9 min walk
  • ‪Planta Queen Coconut Grove - ‬9 min walk

About this property

The Ritz-Carlton Coconut Grove, Miami

Luxury hotel with full-service spa and 24-hour fitness centre
The Ritz-Carlton Coconut Grove, Miami offers its guests a full-service spa, an outdoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton Coconut Grove, Miami. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Miami hotel.

  • 1 building
  • 115 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2002
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Ritz-Carlton Coconut Grove, Miami offers 115 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Miami hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 88 to 88 for adults and USD 88 to 88 for children
  • A bar/lounge
  • A poolside bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna

Family friendly

  • Free cot
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 88 to 88 for adults and USD 88 to 88 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coconut Grove Ritz-Carlton
Ritz-Carlton Coconut Grove
Ritz-Carlton Hotel Coconut Grove
Ritz-Carlton Coconut Grove Miami Hotel
Ritz-Carlton Coconut Grove Miami
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove
Ritz-Carlton Coconut Grove Miami Resort
The Ritz Carlton Coconut Grove
The Ritz Carlton Coconut Grove Miami
The Ritz Carlton Coconut Grov
The Ritz Carlton Coconut Grove Miami
The Ritz-Carlton Coconut Grove, Miami Hotel
The Ritz-Carlton Coconut Grove, Miami Miami
The Ritz-Carlton Coconut Grove, Miami Hotel Miami

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton Coconut Grove, Miami?

The Ritz-Carlton Coconut Grove, Miami offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton Coconut Grove, Miami?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Coconut Grove, Miami on 19 May 2025 start from NZ$1,092.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton Coconut Grove, Miami?

Yep, The Ritz-Carlton Coconut Grove, Miami has secured covered valet parking with in/out privileges for USD 50 per night.

Are there any beaches close to The Ritz-Carlton Coconut Grove, Miami?

The closest beach to The Ritz-Carlton Coconut Grove, Miami is Rickenbacker Causeway Beach (7.5 km).

Is there a spa on site at The Ritz-Carlton Coconut Grove, Miami?

Yep, there is an onsite spa at The Ritz-Carlton Coconut Grove, Miami. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The Ritz-Carlton Coconut Grove, Miami have a pool?

The Ritz-Carlton Coconut Grove, Miami has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What makes The Ritz-Carlton Coconut Grove, Miami a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton Coconut Grove, Miami.

Is The Ritz-Carlton Coconut Grove, Miami family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton Coconut Grove, Miami is a hit with families.

Does The Ritz-Carlton Coconut Grove, Miami serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton Coconut Grove, Miami?

No, The Ritz-Carlton Coconut Grove, Miami does not offer an airport shuttle service.

What time are check-in & check-out at The Ritz-Carlton Coconut Grove, Miami?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton Coconut Grove, Miami?

No, only service animals are allowed.

The Ritz-Carlton Coconut Grove, Miami Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 318 out of 489 reviews
Rating 8 - Good. 84 out of 489 reviews
Rating 6 - Okay. 54 out of 489 reviews
Rating 4 - Poor. 23 out of 489 reviews
Rating 2 - Terrible. 10 out of 489 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen, Miami

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

ROBERT, palm beach gardens

Liked: Cleanliness, staff & service
Nice property, however was never informed on the major renovations being done
Stayed 1 night in Sep 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Walls way too thin in rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was not functional There was no place to buy a magazine candy bar book aspirin a card or sunscreen Marble shower very slippery should put some skid strips down
Stayed 4 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely place, well maintained, even if some of the lobby furniture could use a refresh . Sadly the spa was closed. Staff was great. Room was quite lovely - not large but a very nice traditional bathroom with real marble and a TUB as well as a separate shower. Enjoyed spending the night here with my elderly aunt during the hurricane. p.s. don’t forget to hit the hotel bar for a very reasonable happy hour offering!
Stayed 1 night in Oct 2024

10/10 Excellent

Zulay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Rafael, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Miami. Walk to Sadelles for the best breakfast ever. And right across the street from Sadelles the best authentic japanese restaurant in Miami, Omakai. Walk to Cocowalk and the best deli in town, movies too.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sam

Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not ready, gave us a room without a bay view and very noisy. Both traffic noise and kids shouting and bagging doirs at 6 am!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jun 2024

2/10 Terrible

Olivia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

dale

Stayed 1 night in May 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

brook

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and very comfy beds, great nights sleep
Stayed 1 night in Apr 2024

10/10 Excellent

Zukhra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

LINA

Liked: Cleanliness, staff & service, property conditions & facilities
We liked all of it!!
Stayed 1 night in Mar 2024

6/10 Okay

helen, new york

Travelled with group
Liked: Staff & service
Felt like a motel. Most of the perks, ie hotel robe, sleepers, shampoo were not available. Definitely subpar c/w prior years of the Ritz-carlton accommodations.
Stayed 1 night in Jan 2024

6/10 Okay

xin

Stayed 3 nights in Mar 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Janica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024