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Trump International Beach Resort

4.5 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Trump International Beach Resort

Exterior
Lobby sitting area
On the beach, beach cabanas, sun-loungers, beach umbrellas
Terrace/patio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub
  • Housekeeping
The current price is NZ$637
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
18001 Collins Ave, Sunny Isles Beach, FL, 33160
  • Sunny Isles Beach Beach
    ‪1 min walk‬
  • Aventura Mall
    ‪4 min drive‬
  • Haulover Park
    ‪7 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Accessible

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 66 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 2 Queen Beds, Ocean View

View from room

Deluxe Studio, 2 Queen Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 51 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Kitchen, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 2 Queen Beds, Bay View

View from room

Deluxe Studio, 2 Queen Beds, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 51 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, Kitchen, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 167 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Bay View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 66 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen, Partial Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, Kitchen, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 167 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Sunny Isles Beach

A luxury stay in the heart of Sunny Isles Beach awaits you at Trump International Beach Resort. You'll be 2.4 km (1.5 mi) from Oleta River State Park and 2.7 km (1.7 mi) from Haulover Park. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Aquanox Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The restaurant, Gili's Beach Club, serves Mediterranean cuisine and is open for lunch and dinner. Lobby Cafe is the hotel's own lobby lounge. Spend the day at the beach where you'll find cabanas, and enjoy the 2 hot tubs and 2 outdoor tennis courts. 20000 square feet (1858 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a sauna. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4.5-property class Sunny Isles Beach hotel include Aventura Mall and Bal Harbour Shops.

What's nearby

  • Sunny Isles Beach Beach - 1 min walk - 0.1 km
  • Oleta River State Park - 4 min drive - 3.5 km
  • Aventura Mall - 4 min drive - 3.4 km
  • Haulover Park - 7 min drive - 4.6 km
  • Gulfstream Park Racing and Casino - 7 min drive - 6.7 km

Getting around

  • Brightline Aventura Station - 10 min drive
  • Miami International Airport (MIA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Kalinka Deli - ‬2 min walk
  • ‪Neomi's - Trump International Beach Resort - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Joe & The Juice - ‬5 min walk

About this property

Trump International Beach Resort

Luxury hotel on the beach, with 2 outdoor pools
Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. At Trump International Beach Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a 24-hour fitness centre and a steam room. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Sunny Isles Beach hotel.

  • 330 guestrooms or units
  • 3 dining venues
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Trump International Beach Resort offers 330 accommodations with minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Aquanox Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 8-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: USD 39.99 for adults and USD 17.50 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Azzurro
  • Gili's Beach Club
  • Lobby Cafe
  • The Pool Bar

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Bicycle tours
  • Free beach club
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Personal motorised watercraft
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Dining table
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50.85 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

The daily Resort Fee also includes the following: daily virtual newspaper; local phone calls up to 20 minutes per day; and pool and beach attendant gratuities.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39.99 for adults and from USD 17.50 for children
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free in-room WiFi has a 8-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Trump International Beach
Trump International Beach Resort
Trump Resort
Hotel Trump International Beach
Trump International Beach Hotel Sunny Isles Beach
Trump International Beach Resort Florida/Sunny Isles Beach
Trump International Beach Resort Sunny Isles Beach
Trump International Beach Sunny Isles Beach
Trump International Beach Hotel Sunny Isles
Trump International Beach Resort Florida/Sunny Isles
Trump Sunny Isles
Trump International Beach Resort Hotel
Trump International Beach Resort Sunny Isles Beach
Trump International Beach Resort Hotel Sunny Isles Beach

Frequently asked questions

What is the cancellation policy at Trump International Beach Resort?

Trump International Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Trump International Beach Resort?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Trump International Beach Resort on 1 Apr 2025 start from NZ$548.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Trump International Beach Resort?

Yep, Trump International Beach Resort has secured covered valet parking with in/out privileges for USD 50 per night.

Are there any beaches close to Trump International Beach Resort?

Yep, Trump International Beach Resort is on Sunny Isles Beach Beach, which hotel guests give top marks. Fun beach activities include snorkelling, scuba diving and parasailing. You can also find motor boats and boat tours.

Is there a spa on site at Trump International Beach Resort?

Yep, Aquanox Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Trump International Beach Resort have a pool?

Yep, and guests love it! Trump International Beach Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Trump International Beach Resort?

Trump International Beach Resort features 2 outdoor pools, 2 hot tubs and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Trump International Beach Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Trump International Beach Resort.

Is Trump International Beach Resort family-friendly?

You bet! With amenities such as an arcade and 2 outdoor pools, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Trump International Beach Resort is a hit with families.

Does Trump International Beach Resort serve breakfast?

You bet, buffet breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Trump International Beach Resort?

No, Trump International Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Trump International Beach Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Trump International Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Trump International Beach Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2059 out of 3787 reviews
Rating 8 - Good. 715 out of 3787 reviews
Rating 6 - Okay. 505 out of 3787 reviews
Rating 4 - Poor. 237 out of 3787 reviews
Rating 2 - Terrible. 271 out of 3787 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jian, fremont

Stayed 1 night in Dec 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been a joy staying here. Great service and the kindest people!
Stayed 2 nights in Dec 2024

8/10 Good

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudio

Stayed 3 nights in Nov 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

yitzchak

Travelled with family
Good location a bit dated.
Stayed 1 night in Dec 2024

8/10 Good

Umida

Stayed 1 night in Oct 2024

4/10 Poor

rissie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The elevators weren't working properly. I'm 7 months pregnant and was on the 16th floor. I had to use the stairs a few times. And was offered no compensation or resort fee credit when I asked. Not impressed with customer service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service
Elevators were a big problem.
Stayed 4 nights in Dec 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Loved everything, except the elevator issue was terrible.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tami

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible conditions, elevators broke and got stuck 3 times and staff did nothing after i reported it 6 hours later allowing other to get stuck also. Deferred maintenance everywhere, wallpaper coming down, baseboard coming off, furniture worn. Manager down to staff simply do not care and make light of everything. Best Western quality with a beautiful view. The owner needs to make this hotel great again.
Stayed 1 night in Dec 2024

10/10 Excellent

Chadi

Stayed 4 nights in Aug 2024

2/10 Terrible

Ashishkumar

Travelled with family
Disliked: Cleanliness, staff & service
I would not recommend. Extra charges. Hot water doesn’t work. Overflowing water tanks. Shower makes noise. Desk doesn’t care
Stayed 3 nights in Dec 2024

10/10 Excellent

Ileana

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

AZIMBAI

Stayed 4 nights in Nov 2024

2/10 Terrible

Elysse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice view. horrible service
Stayed 3 nights in Dec 2024

10/10 Excellent

Ayzik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the amenities. Just wish they had coffee and tea throughout the day like some other hotels
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

2/10 Terrible

Marveli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our recent stay at this hotel was far from satisfactory. Upon arrival, I requested and paid for an upgrade, hoping for a better experience. However, it quickly turned into a nightmare. First, the upgraded room's bathroom had a strong smell of urine. Though unpleasant, I chalked it up to a minor hiccup and requested to be moved. What we encountered in the new room was appalling. Broken Furniture: One of the chairs had a broken rail, which I didn’t notice until I rested my foot on it and ended up scraping myself. This is not only unacceptable but unsafe. Damaged Surfaces: The bathroom counter was falling apart, with peeling and torn-up wood that made the entire space look unkempt. Dirty Linens and Pillows: There was a visible stain on one of the pillows, which made me question the cleanliness of the entire room. Neglected Maintenance: From chipped furniture to scuffed floors and dirty surfaces, it was clear that basic upkeep was being ignored. We paid extra to upgrade and were shocked at the deplorable condition of the room. It felt dirty, unsafe, and completely mismanaged. A hotel stay should offer comfort and cleanliness as the bare minimum, yet this fell short in every regard. Recommendation: I would not stay here again unless significant improvements are made to cleanliness, maintenance, and safety standards.
Stayed 2 nights in Dec 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Marieta

Stayed 5 nights in Nov 2024

8/10 Good

ericka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although, for a $600/night charging $50 for parking is ridiculous!
Stayed 1 night in Dec 2024

8/10 Good

John anthony

Travelled with family
Liked: Amenities, property conditions & facilities
$50 overnight parking per day and resort fee $30 per night that was not included in Expedia reservation
Stayed 3 nights in Dec 2024

10/10 Excellent

yaffit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Randy Eric

Stayed 3 nights in Nov 2024