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DoubleTree by Hilton Milan Malpensa Solbiate Olona

4.0 star property
Pet-friendly hotel connected to the convention centre in Solbiate Olona with a golf course
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Milan Malpensa Solbiate Olona

Exterior
View from room
Reception
Bar (on property)
Snack bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via Per Busto Arsizio, 7, Solbiate Olona, VA, 21058
  • Robinie Golf Club
    1 min walk
  • Congress Center MalpensaFiere
    3 min drive
  • PalaYamamay
    9 min drive
  • Milan (MXP-Malpensa Intl.)
    16 min drive

Room options

View all photos for Family Room, 1 King Bed, Connecting Rooms

Down duvets, minibar, in-room safe, desk

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Bidet
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible

Down duvets, minibar, in-room safe, desk

Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Bidet
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible

Down duvets, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

View from room

Deluxe Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Bidet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Accessible

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, View

View from room

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Bidet
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Tribe Milano Malpensa
Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (397)
The price is NZ$199
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Tribe Milano Malpensa

About the area

Solbiate Olona

At DoubleTree by Hilton Milan Malpensa Solbiate Olona, you'll be connected to the convention centre and within steps of Robinie Golf Club. Highlights at this hotel include a golf course, a restaurant and free self-parking. .The restaurant, Le Robinie GolfRestaurant, serves Italian cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym along with access to golf lessons and a driving range. 14424 square feet (1340 square metres) of event facilities include 19 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free airport shuttle. .With a stay at this 4-property class Solbiate Olona hotel, you'll be 2.1 km (1.3 mi) from Congress Center MalpensaFiere and 4.5 km (2.8 mi) from Museum of Textiles and Industry.

What's nearby

  • Robinie Golf Club - 1 min walk - 0.1 km
  • Congress Center MalpensaFiere - 3 min drive - 2.3 km
  • PalaYamamay - 9 min drive - 7.2 km
  • Hospital Sant Antonio Abate - 9 min drive - 8.0 km
  • New Hospital of Legnano - 15 min drive - 10.4 km

Getting around

  • Busto Arsizio Station - 9 min drive
  • Castellanza Station - 11 min drive
  • Malpensa International Airport (MXP) - 16 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Ristorante Marina - ‬6 min drive
  • ‪Old Wild West - ‬17 min walk
  • ‪Il Pergolino - ‬3 min drive
  • ‪Idea Verde SRL - ‬3 min drive

About this property

DoubleTree by Hilton Milan Malpensa Solbiate Olona

Pet-friendly hotel connected to the convention centre in Solbiate Olona with a golf course
DoubleTree by Hilton Milan Malpensa Solbiate Olona offers its guests a golf course and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 19 meeting rooms, and limo/town car service. Event space at this hotel measures 14424 square feet (1340 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Milan Malpensa Solbiate Olona. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 4-star Solbiate Olona hotel.

  • 1 building
  • 246 guestrooms or units
  • 3 levels
  • 14424 sq ft of conference space
  • 1340 sq. m of conference space
  • Built in 2007
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Milan Malpensa Solbiate Olona offers 246 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers.

This Solbiate Olona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 20 kilometres
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotel Restaurant
  • Le Robinie GolfRestaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,424 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Weight limit: 33 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: EUR 30 per person, per day and includes use of: spa tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT012122A1LN6Q8U23

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Le Robinie
Hotel Le Robinie Solbiate Olona
Le Robinie
Le Robinie Solbiate Olona
Hotel Le Robinie Italy/Solbiate Olona
Hotel Robinie Solbiate Olona
Hotel Robinie
Robinie Solbiate Olona
Robinie
Hotel Le Robinie
Doubletree by Hilton Milan Malpensa Solbiate Olona Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Milan Malpensa Solbiate Olona?

DoubleTree by Hilton Milan Malpensa Solbiate Olona offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Milan Malpensa Solbiate Olona?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Milan Malpensa Solbiate Olona on 2 Dec 2024 start from NZ$155.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Milan Malpensa Solbiate Olona?

Yep, DoubleTree by Hilton Milan Malpensa Solbiate Olona has a free self car park.

What makes DoubleTree by Hilton Milan Malpensa Solbiate Olona a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Milan Malpensa Solbiate Olona.

Is DoubleTree by Hilton Milan Malpensa Solbiate Olona family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Milan Malpensa Solbiate Olona is a hit with families.

Does DoubleTree by Hilton Milan Malpensa Solbiate Olona serve breakfast?

Yep, buffet brekkie is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Milan Malpensa Solbiate Olona?

Yep, there's a free airport shuttle that runs from 6:00 AM - 9:00 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton Milan Malpensa Solbiate Olona?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Milan Malpensa Solbiate Olona?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Milan Malpensa Solbiate Olona?

Furry friends are welcome at DoubleTree by Hilton Milan Malpensa Solbiate Olona, with food and water bowls on offer. Just so you know, there's a weight limit of up to 15 kg per pet.

Is there a golf course on site at DoubleTree by Hilton Milan Malpensa Solbiate Olona?

Yep, DoubleTree by Hilton Milan Malpensa Solbiate Olona has an 18-hole golf course. A golf driving range and golf lessons are also available.

DoubleTree by Hilton Milan Malpensa Solbiate Olona Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 117 out of 268 reviews" "
Rating 8 - Good. 99 out of 268 reviews" "
Rating 6 - Okay. 27 out of 268 reviews" "
Rating 4 - Poor. 17 out of 268 reviews" "
Rating 2 - Terrible. 8 out of 268 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alitza

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Malik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mona

Travelled with family
Liked: Amenities
Ery good
Stayed 2 nights in Jul 2024

8/10 Good

William

Travelled with family
Liked: Amenities, property conditions & facilities
The beds were very comfortable and the shuttle service was excellent but the hotel was further from the airport then we understood.
Stayed 1 night in Jul 2024

10/10 Excellent

Mitesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doubletree milan review
The hotel was nice, clean, and easy to find. Service was great. The breakfast was also very very good. Overall a great property near the the airport. Glad we stayed there.
Stayed 1 night in Jul 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

ara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

ChunMei, belmont

Stayed 1 night in Jun 2024

8/10 Good

Erika

Travelled with partner
Liked: Staff & service
Ok
Stayed 4 nights in May 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious modern and with a golf course joining the Hotel ideal location.
Stayed 1 night in Jun 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendliness of the staff and the cleanliness of the whole hotel. It would have been nice to have either a pool or lounge chairs in the courtyard so that you enjoy the sunshine, since there really was nowhere to walk.
Stayed 1 night in Jun 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff went out of their way to be kind and helpful. Kind of out of the way, it good shuttle service to the airport and train station. Excellent breakfast. Limited dinner menu, but food was good. Rooms were small, but totally adequate.
Stayed 3 nights in May 2024

6/10 Okay

LISA, south wales

Travelled with partner
No hair dryer; the only towel was still wet from previous guest. Waited an hour for towels to take a shower. Plug in bathroom did not work. Check in staff not friendly or polite. Later staff very helpful. Breakfast very nice, wide variety.
Stayed 1 night in May 2024

10/10 Excellent

Olha

Stayed 1 night in May 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,friendly staff
Stayed 1 night in May 2024

2/10 Terrible

Mark L.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shuttle shaft.
Checked in inquire about when the shuttle would take us to the airport the next morning. We were told it ran on the hour with no comment about needing a reservation. The next morning we went down to the desk to check out and we were told the shuttle was full and we would have to take a cab to the tune of $55.
Stayed 1 night in May 2024

10/10 Excellent

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed atmosphere
Stayed 1 night in May 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

jed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2024

10/10 Excellent

Myla

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very pleasant lobby, professional and friendly staff, beautiful and comfortable room
Stayed 1 night in May 2024

8/10 Good

marina, Franklin Lakes

Nice hotel to spend a night between flights
Stayed 1 night in May 2024

10/10 Excellent

Lars, Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing I will comment on is the food in the hotel for breakfast and dinner is phenomenal
Stayed 2 nights in Apr 2024

6/10 Okay

Joanne

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Comfy bed, good breakfast. Bad restaurant.
I had some lovely sleep in Double Tree, the bed was huge and the room was airy and pleasant. Unfortunately neither mine nor my colleagues rooms were ready on arrival (after check in time) and we had to wait. One of us waited over an hour which is unacceptable. Reception staff didn’t seem to care. Check out was terrible as well; items were incorrectly named on the invoice. This may have been because it was night staff but it needs to be correct especially for business users. I only used the restaurant once because it was so salty it was inedible. If I wanted salt granulated all over my food and plate I would have added it myself. However breakfast was very good with a great mixture of hot and cold which catered for all tastes.
Stayed 4 nights in Feb 2024