4/10 Poor
Vicky
Travelled with family
25 Sept 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We booked a last minute room on the first floor, we were not told that half the floor was a building site so as we came out of the lift we were greeted with taped down matting. The only thing stopping our young daughter wandering in was a roll up banner across part of the hallway as the door to the site was left open when we went to breakfast.
When I opened our curtains in our room we looked directly in to another room and there was a builder working so the curtains remained closed for the duration of our stay.
The bathroom was awful… most dated we’ve seen anywhere with a shower cubicle made up of plastic folding doors that you pulled across from old runners in the floor & ceiling. Everything was very dated, rusty & did not seem very clean.
Room itself was dated & didn’t like that the duvet didn’t have a cover, just a sheet above & below. Carpet had loose threads & generally tired.
Breakfast area OK & reasonable selection, friendly staff - literally the only positives.
Also very aggressive & my opinion, unsafe lifts - I’ve got a huge bruise on my arm trying to stop the doors from closing on me. Just glad my daughter was not with me at the time.
Would not stay again & definitely not good value for money.
Vicky
Stayed 2 nights in Sep 2024