Ratings based on 964 Verified Reviews
Real reviews from guests who’ve stayed
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Great stay at Residence Inn Milwaukee
Posted 11 Oct. 2024 on HotelsWe got there early so our room was not ready. The desk clerk took our bag and locked it in the managers office so we could go find lunch. Got back at 3PM, check in time, and the room wasn't ready yet so the clerk upgraded us to a different room. Great customer service!
Comment from Hotel Management
13 Oct. 2024 by Laurie Brack, Hotel Management
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveller
Posted 3 Oct. 2024 on Hotels
Comment from Hotel Management
13 Oct. 2024 by Laurie Brack , Hotel Management
Dear Kelly,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveller from Madison
Posted 2 Oct. 2024 on Expedia
Cheri was great.
Comment from Hotel Management
13 Oct. 2024 by Laurie Brack AGM, Hotel Management
Dear Allon,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveller
A nice suite option on the river downtown.
Posted 22 Sep. 2024 on HotelsGreat location, spacious room (suite). Noisy though due to construction that started quite early on the floor below. Decent breakfast and friendly front desk staff.
Comment from Hotel Management
23 Sep. 2024 by Laurie AGM, Hotel Management
Dear ,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Our apologies for the construction going on in the building.We hope to welcome you again soon.
by A verified traveller
Posted 20 Sep. 2024 on Expedia
Friendly and obliging staff. Large rooms. The hot breakfast was disappointing though.
Comment from Hotel Management
23 Sep. 2024 by Laurie AGM, Hotel Management
Dear ,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveller
Posted 16 Sep. 2024 on Hotels
Comment from Hotel Management
16 Sep. 2024 by Laurie Brack AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveller
Posted 14 Sep. 2024 on Expedia
Nice hotel but they never cleaned my room while I was out all day.
Comment from Hotel Management
15 Sep. 2024 by Laurie Brack AGM, Hotel Management
I am very sorry for that you were not informed of the housekeeping service schedule. Housekeeping services are every other day. Since you were here for 2 nights it was not automatically scheduled. We are more than happy to provide daily service to anyone who requests it. I am pleased that you did enjoy your stay other than the housekeeping service.
by A verified traveller
Posted 14 Sep. 2024 on Expedia
Comment from Hotel Management
15 Sep. 2024 by Laurie Brack AGM, Hotel Management
Thank you for staying with us and taking time to leave a review. We appreciate your business and hope to see you again.
by A verified traveller
Posted 11 Sep. 2024 on Expedia
Ive stayed in a few different hotels in the area and this has been my favorite. It's affordable and the free breakfast was great.
Comment from Hotel Management
15 Sep. 2024 by Laurie AGM, Hotel Management
Dear Sarah,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveller
Posted 4 Sep. 2024 on Hotels
Comment from Hotel Management
7 Sep. 2024 by Laurie Brack Assistant General Manager, Hotel Management
Dear Rajesh,On behalf of the entire hotel team, I want to thank you for sharing a review about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.