2/10 Terrible
Joy S.
24 Oct 2024
Disliked: Cleanliness
It was the worst stay ever!
We were excited to stay close to our venue and the pictures looked lovely. We arrived after the check in time and we were told the front door would be open and a key would be left on the kitchen counter. Front door locked and no one would answer the phone for us. There was someone living downstairs we started repeatedly ringing the doorbell. Finally someone who appeared to have been asleep answered the door very irritated. It was her job to maintain and ready the place for visitors (she said) she also said she was not informed we were even coming. Said it was not ready, but that she would get started. I walked up the stairs and it was such a big mess it was concerning. She got it ready (as she could) in about 1 1/2 hours. (although it was still very unclean) and we were allowed to enter at 6 pm. We went to our concert and when we returned at about midnight we tried to go upstairs and there was a VERY LARGE, ANGRY DOG blocking our way. We tried for an hour to get ahold of the owner and even contemplated calling the police, before they came back home and put their dog back in their apartment. (They had 2 large dogs but only one was in the house) We left right away the next morning and asked for a partial credit for the inconveniences but were denied. Even tried calling VRBO and they were no help. I have stayed several places and have never been so disappointed. I would not recommend this home.
Joy S.
Stayed 1 night in Oct 2024