Hilton Garden Inn West Monroe

3.0 star property
Hotel in West Monroe with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn West Monroe

Exterior
Lobby sitting area
Lobby sitting area
Daily buffet breakfast (USD 10.95 per person)
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
400 Mane Street, West Monroe, LA, 71219
  • Ike Hamilton Expo Center
    1 min walk
  • Duck Commander
    3 min drive
  • Glenwood Regional Medical Center
    4 min drive
  • Monroe, LA (MLU-Monroe Regional)
    12 min drive

Room options

Two queen beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, One King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Mobility/Hearing Accessible RI Shower

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

One King Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Suite, Mobility/Hearing Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

1 King Suite, Mobility/Hearing Accessible RI Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - queen
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

West Monroe

Hilton Garden Inn West Monroe places you steps from Ike Hamilton Expo Center and within a 10-minute stroll of Restoration Park. Highlights at this hotel include a restaurant and a bar/lounge. .The restaurant, Garden Grille and Bar, serves American cuisine and is open for breakfast, lunch and dinner. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find a gym, Wi-Fi in public areas and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 3-property class West Monroe hotel, you'll be 3.1 km (1.9 mi) from Duck Commander and 3.9 km (2.4 mi) from Fresenius Medical Care.

What's nearby

  • Ike Hamilton Expo Center - 1 min walk
  • Duck Commander - 3 min drive
  • West Monroe Convention Center - 5 min drive
  • Monroe Civic Center - 6 min drive
  • University of Louisiana at Monroe - 10 min drive

Getting around

  • Shreveport, LA (SHV-Shreveport Regional) - 94 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Slim Chickens - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Hilton Garden Inn West Monroe

Hotel in West Monroe with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. The business-friendly Hilton Garden Inn West Monroe also features a fitness centre, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3-star West Monroe hotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2006
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn West Monroe offers 134 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn West Monroe?

Hilton Garden Inn West Monroe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn West Monroe?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn West Monroe on 1 Dec 2024 start from NZ$175.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn West Monroe?

Yep, Hilton Garden Inn West Monroe has an uncovered self car park for USD 5.12 per day.

Is Hilton Garden Inn West Monroe family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Garden Inn West Monroe is a hit with families.

Does Hilton Garden Inn West Monroe serve breakfast?

Yeah, buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn West Monroe?

No, Hilton Garden Inn West Monroe does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn West Monroe?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn West Monroe?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn West Monroe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1003 reviews" "
Rating 8 - Good. 260 out of 1003 reviews" "
Rating 6 - Okay. 135 out of 1003 reviews" "
Rating 4 - Poor. 75 out of 1003 reviews" "
Rating 2 - Terrible. 58 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Aug 2024

8/10 Good

Robert

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property when in the area. The staff are always very nice.
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
My rooms floor had not been vacuumed and it was dirty. The floor I stayed on had water damage and room was musky. It had been raining all week. The employees were very nice.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Will Not Stay Here Again
Although the customer service was excellent, the room itself was very unsatisfactory. It seemed that the hotel cared more about what it looked like and felt like when you walked in the lobby (nice new convenience store), rather than the actual room where we would stay. The room was very outdated, to the point where the shower looked to have rust in it and the water seemed to always look like there was urine in it (maybe water purity issues due to construction). There were very few luggage carts, and the elevators (both) seemed to be old and not maintained like they should (shook most of the time).
Stayed 1 night in Jul 2024

4/10 Poor

SANDRA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only thing I can say good about my stay is that the staff were extremely friendly. The room smelled. The water in the tub took an hour to drain. The water was brown and left dirt in the bottom of the tub. If I were Hilton I would be ashamed to have my name associated with this proberty
Stayed 2 nights in Jul 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay West Monroe
Nice hotel great service.
Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room looked like it had not been updated in years, furniture had dips from people sitting in the chair and on the ottoman, the entire 5th floor smelled stale and the worst part was the water was brown. The towels were yellow from what I assume was washing them in the brown water. This was just one night stay for my family and I as we passed through but a hotel 1 mile from them that we stayed at the week before had clean, clear water.
Stayed 1 night in Jul 2024

2/10 Terrible

NANCY S.

Travelled with family
Disliked: Staff & service, amenities
Check in time was at 3:00 it was after 3 and still no room ready yet . I would not recommend staying there again
Stayed 1 night in Jul 2024

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!!!!
Thiabplace was SO nasty!!! I was shocked a Hilton hotel could be so unprofessionally ran. The staff was lazy. They knew absonotjing and werent able to answer any questions. Breakfast is NOT free. You have to pay 15 dollars to eat. The doors toenter yoir room get jammed sometimes it took forever just to get in my room. Go to the Hampton Inn across the street. Manager never called me after i left my number.
Stayed 1 night in Jul 2024

6/10 Okay

Karen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms had not been cleaned. Keys would not work.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Checked in after a long day of traveling. Lug my luggage up to the 4th floor only to find out the key didn't work. Lug everything back downstairs and get new keys. Trudge back upstairs, key works, but the room has not been cleaned - bed was unmade, towels on the bathroom floor, etc. Once again, I haul everything back downstairs and get a new room. Third attempt worked like a charm - room was nice, quiet, and comfortable. Only thing is that the staff never once apologized for any inconvenience; not even an acknowledgement. A simple, "I'm sorry, sir..." would have been nice.
Stayed 1 night in Jun 2024

2/10 Terrible

Bobby

Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

8/10 Good

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Juan

Stayed 1 night in May 2024

6/10 Okay

Lydia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed!
The hotel had a beautiful front room. Once you go down the halls and get on elevator everything changes the carpet is all stained up and the rooms was nasty the refrigerator never got cold and the coffee maker did not work. The price a night was $200.00 and would not recommend staying there.
Stayed 3 nights in May 2024

10/10 Excellent

JOHN, Macon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
I loved the excellent customer service from check in, to dining experience, to the housekeeper that served us. The atmosphere was hands down the best overall. However the bedroom and bathroom was lacking the same quality. They both were very outdated. I was very disappointed with the appearance of the room, decor and bathroom. Especially for the price that we paid. The staff was superb in every area.
Stayed 1 night in May 2024

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend this hotel. Room was filthy! Huge rust spot in tub, mold on ceiling, dirty pillowcase, wallpaper was peeling, carpet had not been properly vacuumed! Definitely will not be staying here again!
Stayed 2 nights in May 2024

2/10 Terrible

Shameer

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was fast, but got no info about the hotel. Did not mention check out or restaurant available (we did know when we booked). Pretty much gave the key and pointed out the elevators. The room was dated. Looked like blood stains on the bedding, rust spots on the door frame, ripped shower curtain, worn furniture. While the lobby areas looked perfect the room was disappointing. Just stayed at a Hilton garden Inn in Dallas and the difference was night and day.
Stayed 1 night in May 2024

6/10 Okay

Sylvia

Disliked: Cleanliness
Lottie was very friendly and helpful. Room was not that clean - goldfish under the bed. Found when I dropped my glasses
Stayed 2 nights in May 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Travelled with family
Disliked: Property conditions & facilities
So when you walk in the lobby it was extremely nice. But when you actually get to your floor the hallways were extremely dingy. Pretty sure we didn’t have fresh towels as they weren’t folded but just thrown back up on the shelf. In the hallway there was condensation forming on the vent. Very weird smell as well. The roads around the hotel are horrible. I will prob need to get an alignment after going down those roads. I was definitely disappointed in this place.
Stayed 1 night in Apr 2024