Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
Family-friendly fun at the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

10 bars/lounges, swim-up bar, poolside bar, beach bar
Beach/ocean view
Lobby
Plasma TV
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
  • Hot tub
  • Spa

Explore the area

Map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Green Grotto Caves
    3 min drive
  • Cardiff Hall Beach
    4 min drive
  • Ocean View Beach
    4 min drive
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    58 min drive

Room options

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Junior Suite Ocean Front)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Runaway Bay

At Bahia Principe Grand Jamaica - All Inclusive, you'll be connected to the convention centre and 1 km (0.6 mi) from Jamaica Beaches. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and reflexology. The buffet restaurant, Nyam, serves international cuisine and is open for breakfast, lunch and dinner. With 10 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and indoor swimming pool. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Runaway Bay property, you'll be 2.9 km (1.8 mi) from Green Grotto Caves and 3.9 km (2.4 mi) from Cardiff Hall Beach.

What's nearby

  • Green Grotto Caves - 3 min drive
  • Cardiff Hall Beach - 4 min drive
  • Ocean View Beach - 4 min drive
  • Runaway Bay Beach - 5 min drive
  • Puerto Seco Beach Park - 6 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪picasso - ‬1 min walk
  • ‪Sunset Bar - ‬5 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

Family-friendly fun at the beach, with 3 outdoor pools
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4-star Runaway Bay property is smoke free.

  • 850 guestrooms or units
  • 7 levels
  • 10 buildings
  • 7 dining venues
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dolce Vita
  • Don Pablo
  • Mikado
  • Nyam
  • The Knife

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Jamaica - All Inclusive?

Yep, Bahia Principe Grand Jamaica - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Jamaica - All Inclusive?

Yep, Bahia Principe Grand Jamaica - All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Jamaica - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Grand Jamaica - All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Grand Jamaica - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths and room service.

What makes Bahia Principe Grand Jamaica - All Inclusive a romantic place to stay?

1 hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Jamaica - All Inclusive.

Is Bahia Principe Grand Jamaica - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Jamaica - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Jamaica - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Jamaica - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Jamaica - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Jamaica - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Grand Jamaica - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Jamaica - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Grand Jamaica - All Inclusive?

There is a golf course next to Bahia Principe Grand Jamaica - All Inclusive.

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 865 out of 2438 reviews" "
Rating 8 - Good. 610 out of 2438 reviews" "
Rating 6 - Okay. 412 out of 2438 reviews" "
Rating 4 - Poor. 240 out of 2438 reviews" "
Rating 2 - Terrible. 311 out of 2438 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The Entertainment staff were cheerful and made great efforts to keep us engaged. The drinks were a bit sweet. I did see a cockroach in one of the restaurants, but it is the tropics, so there will be bugs. The food was delicious. loved that the in room fridge was stocked with beer. Unfortunately we always had to ask for face cloths. Going in the slow season meant there were always lawn chairs available.
Stayed 7 nights in Sep 2024

4/10 Poor

Marney Ruth

Travelled with family
Disliked: Staff & service, amenities
staff unfriendly and rude. Bahia resorts always have friendly staff. They do not do towel decorations in the room, no room service. always something wrong with the air conditioner, had to argue with the front desk just to give me a voucher because they would not give me a credit. will never stay at a Bahia again.
Stayed 7 nights in Sep 2024

8/10 Good

Lisana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Time well spent. Loved the food, staff and the whole vibe. Great entertainment. The room and private bath, however, weren't what I imagined them to be. They could use a little refurbishing.
Stayed 3 nights in Sep 2024

8/10 Good

Kimesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was good, experience was fair, friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Amber marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

2/10 Terrible

Saiyai

Stayed 4 nights in Aug 2024

10/10 Excellent

Faeiona

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Propert was beautiful room was not prepared and was being repaired
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ONLY THING MISSING IS A HOT TUB NEXT TO THE POOLS
Stayed 7 nights in Sep 2024

6/10 Okay

Rosty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Gloria

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Alissa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Rosty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The difference between regular all inclusive and the luxury is too marked, to such extent that I felt discriminated, the beverage selection for non luxury guests is really limited. The a la carte restaurants is too limited, and the room service is so poor that I was requesting sparkling water for 4 days and they always saud that that was not available.
Stayed 4 nights in Sep 2024

4/10 Poor

Brett

Travelled with family
Liked: Staff & service
Disliked: Amenities
Beautiful property but the service was not 5 Star. Our elevator was closed the entire week. We were on the fifth floor walking five flights each day. Most of the restaurants were closed and only the buffet was open. Trying to get into a dinner place at night was horrible as they were booked a week in advance. They didn’t tell you ahead of time either in regards to only getting 3 dinner nights either. When they say renovated, they mean updated to rooms. Our first room was leaking from the ceiling and had to move rooms. Room service wasn’t the best either. Two nights in a row we requested our fridge to be restocked and no one showed up. Same with towels and bell boy coming to get our luggage. No one showed up.
Stayed 7 nights in Sep 2024

6/10 Okay

Loncey

Liked: Cleanliness, staff & service
Bathroom had no lotion. Rugs and bed linen were stained
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald Garfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Shante

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved it
Stayed 9 nights in Sep 2024

10/10 Excellent

kenisha

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Carol Eugennie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The gardens was beautiful.
Stayed 7 nights in Sep 2024

10/10 Excellent

Devon

Stayed 1 night in Sep 2024

6/10 Okay

Garrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
At the grill, ketchup and mustard were in wide open containers exposed to the elements. Straws are not served with beverages (terrible). How am i supposed to enjoy my frozen beverages. Burgers are cooked with high open flame for approximately 60 seconds on each side, burning the outside and leaving inside uncooked. Car park is bushy with unleveled terrain and far (workout)
Stayed 1 night in Sep 2024

8/10 Good

Shantel

Stayed 1 night in Sep 2024

10/10 Excellent

Pratima

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first checked in my room wasn’t ready. The young lady at the front desk provided us with another room which was horrible. It didn’t have a good smell, bathroom and drapes were dirty. I felt like checking out instantly. However, I was directed to contact someone at the front desk. I met a lovely, friendly, kind and compassionate young lady Miss Cardell. She heard my concerns and made sure all my needs was met. Miss Cardell thanks for your warm hospitality and always following up to make sure we was ok.
Stayed 5 nights in Sep 2024