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Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

10 bars/lounges, swim-up bar, poolside bar, beach bar
Aerial view
Lobby
Beach/ocean view
Plasma TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Spa
    Spa

Explore the area

Map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Green Grotto Caves
    3 min drive
  • Cardiff Hall Beach
    4 min drive
  • Ocean View Beach
    4 min drive
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    58 min drive

Room options

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Junior Suite Ocean Front)

Beach/ocean view

Junior Suite, Oceanfront (Junior Suite Ocean Front)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Runaway Bay

At Bahia Principe Grand Jamaica - All Inclusive, you'll be connected to the convention centre and 1 km (0.6 mi) from Jamaica Beaches. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and reflexology. The buffet restaurant, Orquidea, serves international cuisine and is open for breakfast, lunch and dinner. With 10 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and indoor swimming pool. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Runaway Bay property, you'll be 2.9 km (1.8 mi) from Green Grotto Caves and 3.9 km (2.4 mi) from Cardiff Hall Beach.

What's nearby

  • Green Grotto Caves - 3 min drive - 3.0 km
  • Cardiff Hall Beach - 4 min drive - 2.9 km
  • Ocean View Beach - 4 min drive - 2.9 km
  • Runaway Bay Beach - 5 min drive - 3.2 km
  • Puerto Seco Beach Park - 6 min drive - 5.8 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪picasso - ‬1 min walk
  • ‪Sunset Bar - ‬5 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

Stylish property on the shore with 3 outdoor swimming pools
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4-star Runaway Bay property is smoke free.

  • 850 guestrooms or units
  • 7 levels
  • 10 buildings
  • 7 dining venues
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dolce Vita
  • Don Pablo
  • Mikado
  • Orquidea
  • The Knife

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahia Principe Grand Jamaica - All Inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Bahia Principe Grand Jamaica - All Inclusive on 25 Nov 2024 start from NZ$484.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahia Principe Grand Jamaica - All Inclusive?

Yep, Bahia Principe Grand Jamaica - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Jamaica - All Inclusive?

Yep, Bahia Principe Grand Jamaica - All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Jamaica - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Grand Jamaica - All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Grand Jamaica - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths and room service.

What makes Bahia Principe Grand Jamaica - All Inclusive a romantic place to stay?

1 hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Jamaica - All Inclusive.

Is Bahia Principe Grand Jamaica - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Jamaica - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Jamaica - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Jamaica - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Jamaica - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Jamaica - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Grand Jamaica - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Jamaica - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Grand Jamaica - All Inclusive?

There is a golf course next to Bahia Principe Grand Jamaica - All Inclusive.

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 869 out of 2494 reviews" "
Rating 8 - Good. 632 out of 2494 reviews" "
Rating 6 - Okay. 426 out of 2494 reviews" "
Rating 4 - Poor. 245 out of 2494 reviews" "
Rating 2 - Terrible. 322 out of 2494 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cassandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one answers phone, mess up reservations, moldy room, puts charges on wrong rooms, delivers requested items to wrong rooms repeatedly, water leaks everywhere in bathroom, says they made groupd reservation for father's birthday dinner but didnt, and that is just a few of the the issues I had. I ended up paying 1200 CAD more for a room that was not needed because no one here answers phones Even had expedia call after talking in person to a manager that says someone is always there to answer the phone and expedia said they called many times and no one answered. Do not come here, it is not worth the money and headache.
Stayed 3 nights in Aug 2024

10/10 Excellent

franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was waiting in line to get a table for Dinner time 😞🙃
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
I did not get the room I had booked and even though the hotel was not fully booked; the staff made no effort to resolve the issue. There was no Wi-Fi connection or cable service on the Tv and even after calling maintenance it was not resolved and we spent the duration of the stay unable to use the TV. The bathroom located close to the restaurants that were being renovated had no electricity and, because of multiple renovations on the property, there was only one main dining option, which had lines for breakfast and dinner. Drinks were watered down and flavourless. Not what I had expected, an overall disappointment.
Stayed 2 nights in Aug 2024

6/10 Okay

Roxann

Travelled with family
Disliked: Staff & service, property conditions & facilities
We did not get the room that we had booked and the supervisor made no effort to resolve the issue. The rooms were dated, with very dim lighting, the phones in the room did not work, maintainace did not fix them when they arrived. The bathroom was extremely outdated, and the tub was stained and old.
Stayed 2 nights in Aug 2024

8/10 Good

Sherika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

NERROW

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Worst resort experience of all times. I will never go back there. Dirty, unclean, unhygienic, everything that is bad applies to this place. My son's first and he wanted to leave ASAP. I regretted having to go to this place.
Stayed 9 nights in Aug 2024

6/10 Okay

Kelly

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
our visit was august 2024. we have mixed feelings the location was beautiful it was 20 min from dunns river and dolphin cove. which was important for us. transportation was easy. we felt the hotel was not great at communication. we had no idea there was evening entertainment specifically for children until 9pm until 852 pm on our last night and they said it was too late for our girls to participate as they had to prepare for the 9pm show for the rest of the guests. staff begged for tips, i found a roach in the food, we asked for bottle water on day 2 and they said we get more water every other day. 8 days was definitely enough, there is lots to do at a cost which we were prepared for. however we did discover the village which they do not advertise associated w the hotel. if you go meet w jay who really made a wonderful impression on our family. he has two stores it is the first store in left of square and the last store on right of the square
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb
Stayed 5 nights in Jun 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is not a five star resort. Don’t spend your money here if you think this will be a five star resort. For tbe price they charged me I could find something better
Stayed 6 nights in Aug 2024

2/10 Terrible

Andrew Beckford

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My first room I got check into have bugs annd ants on the bed. They had to relocate me to a different room. Where is one king size bed when I was supposed to have two beds then they relocated me to another room with two twin bed where there is mold on the ceiling, Food have roach all over it so we have to buy food outside. I would never go back to this hotel.
Stayed 14 nights in Aug 2024

2/10 Terrible

ANGEL

Travelled with family
Disliked: Cleanliness, staff & service
This can’t be a five star resort. Don’t spend your money here thinking this will be a five star review
Stayed 6 nights in Aug 2024

6/10 Okay

Raeburn

Disliked: Staff & service
Curb appeal is good. The rooms and bathrooms needs upgrades. This property is 17 years old and needs upgrades. I stayed there when it was new and it was much better. The staff is mostly reponsive to your needs. Somedays they forgot to place bath rags in my bathroom. Rags were quickly suplied when i called. I'm not suggesting that the rooms are disgusting. I'm just saying that the rooms and furnitures could use some upgrades. With all the new hotels opening in Jamaica, this hotel will surely loose busines if they dont do some refurbishing.
Stayed 4 nights in Aug 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Roaches crawling around restaurants saw many at Japanese restaurant crawling from behind sink Other restaurant roaches crawling on wall had to be reseated Check in a 3 could not get in room till 4 Need more privacy in bathe no outer door Pool close to early 8-9 pm would be better Outdoor Buffett needs more tending to bugs flying in food running out of food during busy morning hours
Stayed 5 nights in Aug 2024

4/10 Poor

shavone

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was extremely nice but roaches eveywhere and food was bland. Most restaurants were closed due to renovation...
Stayed 5 nights in Aug 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 14 nights in Aug 2024

4/10 Poor

Marsha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I complained that my air was not working. During my first two days, no one came to fix the air in my room. That was the only thing that i was unhappy about was how much. I paid to stay there and was accompanied or did they change my room
Stayed 4 nights in Aug 2024

8/10 Good

Sheon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful and I liked that it was also on the beach. The facilities and food were also great. Overall a lovely place to visit which I would recommend.
Stayed 3 nights in Aug 2024

2/10 Terrible

Shannia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute worst place you could possibly stay. The entire property is filthy and the rooms are disgusting. Bathrooms are filled with mold and you can’t even tell it’s a glass shower door with all the soap scum. Some of the staff is nice but that doesn’t make up for how unsanitary and unsafe it is. Even the dining areas are dirty. The entire property needs a complete renovation and new management. This place should not be open.
Stayed 4 nights in Aug 2024

8/10 Good

SHERRYAN

Travelled with family
Liked: Staff & service
Our stay was for 3 nights. When we got there, we had a friendly check in but when we got to our room the maid wasn't ready she was still cleaning. When she was over cleaning there was visibly dust and crumbs on the floor, the furniture were dusty. She didnt mop the floor just swept but didnt do so properly. You could see the soap scumb and water mark on the pipe from the bathroom obviously left from other guest. I liked everything else, food, entertainment, staff. I would definitely go back but maids have to pay more attention to detailing.
Stayed 3 nights in Aug 2024

6/10 Okay

Sheila

Disliked: Cleanliness
Stayed 5 nights in Aug 2024

2/10 Terrible

Jennifer

Stayed 6 nights in Jul 2024

6/10 Okay

Seanika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms need to be upgraded and better food choices
Stayed 4 nights in Aug 2024

8/10 Good

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful but I didn’t realize I was on the family side. That wasn’t what I wanted. I wanted peace and quiet. I was unable to upgrade due to availability. I also requested two beds when I made the reservation through Expedia only to find out on property that’s it’s based on availability. Overall the place was beautiful and staff was professional except for one younglady at the end who refused to give the younglady from the Luxury side the card machine which held up my checkout for twenty more minutes. ( I had to purchase a band to have access to the other side of the hotel)Other than that the staff was superb. I think the hotels policies are a little “Bait & switch “ behavior.
Stayed 4 nights in Aug 2024