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Grand Palladium Jamaica Resort & Spa All Inclusive

4.5 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Lobby
5 outdoor pools, pool umbrellas, pool loungers
Hypo-allergenic bedding, down duvets, in-room safe, desk
Private beach, white sand, sun-loungers, beach umbrellas
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
The current price is NZ$1,155
includes taxes & fees
1 May - 2 May

Explore the area

Map
The Point, Lucea, Hanover, 0
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Hanover Museum
    ‪8 min drive‬
  • Sir Alexander Bustamante Square & Around
    ‪8 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Junior Suite Private Pool Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Poolside

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Ocean View, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Jamaica Resort & Spa All Inclusive. You'll be 37.8 km (23.5 mi) from Seven Mile Beach and 38.1 km (23.7 mi) from Hedonism II. Highlights at this all-inclusive resort include 10 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Mo Bay, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. 3757 square feet (349 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4.5-property class Lucea resort include Montego Bay Cruise Ship Terminal and Doctor's Cave Beach.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.0 km
  • Hanover Museum - 8 min drive - 6.2 km
  • Sir Alexander Bustamante Square & Around - 8 min drive - 6.2 km
  • Headland - 8 min drive - 6.2 km
  • Tryall Golf Club - 11 min drive - 12.1 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 54 min drive

Restaurants

  • ‪Mobay Buffet - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬5 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Lucea resort.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 10 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • 3757 sq ft of conference space
  • 349 sq. m of conference space
  • Built in 2008
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Breakfast included
3.9 out of 5, Good, 1,403 reviews
The price is NZ$730
includes taxes & fees
20 May - 21 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Chez Bubba
  • El Agave
  • Mo Bay
  • The Blue Lagoon

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,757 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A service charge of USD 17 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Palladium Jamaica & Inclusive
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea
Grand Palladium Jamaica Resort & Spa All Inclusive Resort
Grand Palladium Jamaica Resort & Spa All Inclusive Resort Lucea

Frequently asked questions

What is the cancellation policy at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Jamaica Resort & Spa All Inclusive?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Jamaica Resort & Spa All Inclusive on 1 May 2025 start from NZ$1,155.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, Grand Palladium Jamaica Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Jamaica Resort & Spa All Inclusive?

The closest beach to Grand Palladium Jamaica Resort & Spa All Inclusive is Seven Mile Beach (26.6 km).

Is there a spa on site at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, there is an onsite spa at Grand Palladium Jamaica Resort & Spa All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Jamaica Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive features a private beach, 3 beach bars and 5 outdoor pools.

What makes Grand Palladium Jamaica Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Jamaica Resort & Spa All Inclusive.

Is Grand Palladium Jamaica Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium Jamaica Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Palladium Jamaica Resort & Spa All Inclusive?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Palladium Jamaica Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Jamaica Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 620 out of 1366 reviews
Rating 8 - Good. 328 out of 1366 reviews
Rating 6 - Okay. 192 out of 1366 reviews
Rating 4 - Poor. 100 out of 1366 reviews
Rating 2 - Terrible. 126 out of 1366 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my mum in this hotel for her 80th birthday present from the family and I would like to thank Justine and Kadesha for there excellent customer service and the decoration of the room was great and the cake look beautiful and mum loved it. I would definitely recommend this hotel and I can’t wait to visit it my self for sure when I come to Jamaica. Thank you so much
Stayed 2 nights in Jan 2025

6/10 Okay

Jessica L

Travelled with family
Liked: Amenities
This was our 2nd time at Grand Palladium. Food wasn’t great and rooms seemed shabbier. Hibachi restaurant was great and fun for the kids.
Stayed 4 nights in Jan 2025

6/10 Okay

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Some things are good - some things are average - the food goes from fair to good - the service as well - some people were great some were not... There is no real good beach area - the resort itself is nice - the rooms are ok - could use just a bit of clean up to be much better.
Stayed 7 nights in Jan 2025

10/10 Excellent

Amolk Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 5 nights in Jan 2025

8/10 Good

Jenniffer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Eveerything was really good, If I need to recommend something is that in the night you need to improve your Dancing nights, more latin music needed. There were restricted areas (coral beach) you need o change this, we pay for a package that include all the hotel, you can upgrade the signature status in food, rooms and maybe pool, but beach? all the beaches, must need to be open to the whole hotel.
Stayed 5 nights in Jan 2025

8/10 Good

Angela

Stayed 3 nights in Jan 2025

2/10 Terrible

Lashawnee L

Stayed 3 nights in Jan 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for vacation
Stayed 4 nights in Jan 2025

6/10 Okay

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. I wish the beach was better. We spent most of out time at the pool
Stayed 3 nights in Jan 2025

4/10 Poor

Erin, Upper Marlboro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Amenities
Amazingly clean
Stayed 6 nights in Jan 2025

10/10 Excellent

Destiny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is our new favorite just amazing we won’t be going anyplace else ❤️
Stayed 7 nights in Jan 2025

6/10 Okay

Mary, Atlantic City

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service

6/10 Okay

Ishita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Will not recommend this property to anyone
Stayed 4 nights in Jan 2025

2/10 Terrible

Kamal Vinodrai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They need to improve the customer service. Not willing to help out at all. Especially the shuttle they will pass by you but they won’t stop n when u ask them if you can hop on they will say no and mind you they all are going to same place. Place is neat but I will never recommend. Sorry !!!!!
Stayed 4 nights in Jan 2025

8/10 Good

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that there were no elevators. I would have liked to have more authentic Jamaican foods and fruits available.
Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet but a little out of the ways friendly staff accommodating mostly shopping is a bit expensive food was generally good not much in the way of night life so don't go there if you like to party all might
Stayed 6 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Mirlene, Orlando

Travelled with family
Liked: Staff & service, amenities
I stayed at this resort in 2019 and loved it so much that I decided to return. However, a lot has changed since my last visit. The facilities were clean, but the bathrooms had several rusted areas. While there’s a wide variety of options for breakfast and dinner, the food wasn’t very flavorful. The drinks were watered down, but despite these issues, I still enjoyed my stay. That said, I wouldn’t return again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Steven

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There are no elevators; we are in our 70s, and our 3rd floor room had no air conditioning. We had to change rooms to the farthest section, 19, for the first floor, where the highway sound is the loudest. A leak in the sink caused a puddle of water every day. I reported it, but nothing happened. There was a strong, horrific septic smell when we walked to the center—we spent too many hours solving our issues away from the vacation. The entertainment was nice, but why in "God's name" do they have to play the volume so high it makes your ears bleed. Totally unnecessary!!!! We did not go into the main (public urinal) pool after noticing all the people sitting at the bar drinking and never leaving. We stayed at the beach and enjoyed the water and sun. The food and service was very good. We had two bad meals but it was replaced by other selections. If you remove the septic and leak issue, no elevators, the accommodations were great. We purchased the massage and spa event, just to find out that the hot tub had no hot water and the pool was very cold so we did not use the 2nd. day of our package. The Indian resterunt had no Chai tea or mango lassy to drink which is the stable of Indian food. I was interested in the Travel club but after this trip I will not join. We talked to other people without air conditioning and leaks in their rooms, so it appears to be a shared issue. The resort seems to be showing its age. My wife had diarrhea from something she eat and lost 2 days of vacation.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mohammad Reza

Travelled with family
It was great we enjoyed
Stayed 7 nights in Jan 2025

2/10 Terrible

Rishit

Travelled with family
Disliked: Staff & service, amenities
service is worst. no smile on employee shutter services is worst inside in resort.checkout day early morning no shutter services
Stayed 4 nights in Jan 2025

10/10 Excellent

Nikia Consuelo

Travelled with family, Travelled with partner
I love the Grandpalladium and how there’s something for everyone to do. I dislike how now the property is geared more toward Signature Members
Stayed 5 nights in Jan 2025