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Grand Palladium Jamaica Resort & Spa All Inclusive

4.5 star property
Luxury resort on the beach, with 5 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Exterior
Lobby
Aerial view
Private beach, white sand, sun-loungers, beach umbrellas
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Hot tub
  • Bar
The price is NZ$761
includes taxes & fees
29 Jan - 30 Jan 2025

Explore the area

Map
The Point, Lucea, Hanover, 0
  • Dolphin Cove Negril
    5 min drive
  • Hanover Museum
    8 min drive
  • Sir Alexander Bustamante Square & Around
    8 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    54 min drive

Room options

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Junior Suite Private Pool Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Poolside

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Ocean View, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Aerial view

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

On private beach
Pool
Hot tub
Breakfast included
3.9 out of 5, Good, (1401)
The price is NZ$896
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Grand Palladium Lady Hamilton Resort & Spa All Inclusive

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Jamaica Resort & Spa All Inclusive. You'll be 37.5 km (23.3 mi) from Seven Mile Beach. Highlights at this all-inclusive resort include 10 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Mo Bay, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. 3757 square feet (349 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4.5-property class Lucea resort include Doctor's Cave Beach and Hedonism II.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive
  • Hanover Museum - 8 min drive
  • Tryall Golf Club - 11 min drive
  • Montego Bay Cruise Ship Terminal - 29 min drive
  • Hedonism II - 37 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 54 min drive

Restaurants

  • ‪Mobay Buffet - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬5 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Lucea resort.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 10 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • 3757 sq ft of conference space
  • 349 sq. m of conference space
  • Built in 2008
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Chez Bubba
  • El Agave
  • Mo Bay
  • The Blue Lagoon

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,757 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
A service charge of USD 17 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Palladium Jamaica & Inclusive
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea
Grand Palladium Jamaica Resort & Spa All Inclusive Resort
Grand Palladium Jamaica Resort & Spa All Inclusive Resort Lucea

Frequently asked questions

What is the cancellation policy at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Jamaica Resort & Spa All Inclusive?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Jamaica Resort & Spa All Inclusive on 29 Jan 2025 start from NZ$760.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, Grand Palladium Jamaica Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Jamaica Resort & Spa All Inclusive?

The closest beach to Grand Palladium Jamaica Resort & Spa All Inclusive is Doctor's Cave Beach (23.6 km).

Is there a spa on site at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, there is an onsite spa at Grand Palladium Jamaica Resort & Spa All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Jamaica Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive features a private beach, 3 beach bars and 5 outdoor pools.

What makes Grand Palladium Jamaica Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Jamaica Resort & Spa All Inclusive.

Is Grand Palladium Jamaica Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium Jamaica Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Palladium Jamaica Resort & Spa All Inclusive?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Palladium Jamaica Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Jamaica Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 499 out of 1198 reviews" "
Rating 8 - Good. 306 out of 1198 reviews" "
Rating 6 - Okay. 176 out of 1198 reviews" "
Rating 4 - Poor. 94 out of 1198 reviews" "
Rating 2 - Terrible. 123 out of 1198 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They looking for a come up.. Drivers on property don’t like to do the job that there getting paid to do. Expect you to tip them every 100 ft drive. Get it together. Came to enjoy ourselves not to pressured all day by the bs y’all got going on , on the property.. In the food nasty , breakfast was ok. For this to be an inclusive resort, they find every way possible to charge you for something .
Stayed 3 nights in Sep 2024

8/10 Good

Roshanna, Paterson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and all of the employees were so kind! Would definitely come back here’
Stayed 3 nights in Sep 2024

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. It was my third time staying there, I will be going back next year
Stayed 4 nights in Sep 2024

6/10 Okay

lauren

Travelled with family and small children
Liked: Cleanliness
Stayed 5 nights in Sep 2024

2/10 Terrible

Nouman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Mohammed

Stayed 5 nights in Aug 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this resort and looking forward on coming back! Absolute paradise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Strolen antwon Bray, Oklahoma City

Liked: Cleanliness
Good
Stayed 5 nights in Sep 2024

8/10 Good

Lakisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the food it was eatable but not good. You should go look at Hyatt Rivera to see how they cook there food and bring those receipts to the palladium. And also you have all that water with no jet ski on-site you would make a killing if you did!!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Sonia Monique

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The top shelf alcohol we were told was out at almost every bar every day. There may have been one bar on the resort that actually had quality liquor. They couldn’t make their own drinks from their own menu because they didn’t have bananas, lime or flavored liqueurs.The staff was hit or miss, but nice if you tipped. We were there for a wedding. Do not do it. The mic and speakers did not work. You would think they would test this stuff before hand. There was harsh feedback as they were saying their vows.! It sucked for them. They would not turn on ceiling fans for us during the outside reception. The worker actually told me they did not work and were only for decoration and then I seen them working the next day for a member event. The food- was awful. The steak house was the worst when you expect it to be the best. Steak was tough and looked dyed. Mine was red but dry. The Mexican food was decent. I was there with a large wedding party and we all agreed the food was not good. We ate pretty much the same breakfast everyday- a omelette and depending on the day- she may have had veggies or not. The beach is okay. Its small. There are rocks so snorkeling is good. but if you have been to Negril, then this is subpar.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sharon

Stayed 4 nights in Aug 2024

8/10 Good

Rohan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It would be nice if there was liquor in the room that have private pools. Overall if you just want to relax it’s a nice property to book.
Stayed 3 nights in Sep 2024

8/10 Good

Cee-Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Carla Kameika Henry

Travelled with family
Liked: Amenities
I like the daily activities and the entertainment each night. The property was well maintained the pool area was phenomenal. The food was Okay but need more improvement in choices and quality. My room had mold in the bathroom over the toilet and there was an issue with the lights turning on the entire stay. My pick up to the airport was 40mins late there was no communication in between. I understand it was booked through a third party on the property but still it was an inconvenience. Overall I will give my score as a 7/10.
Stayed 3 nights in Sep 2024

6/10 Okay

Andre

Stayed 4 nights in Sep 2024

10/10 Excellent

KIMBERLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and the staff was sort friendly.
Stayed 2 nights in Sep 2024

8/10 Good

nestor Alejandro López

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice clean service was great buffet needs a little more variety but food was good except the Mexican drinks were good definitely comming back and I would highly recommended
Stayed 5 nights in Sep 2024

4/10 Poor

Kendral

Travelled with family
Disliked: Property conditions & facilities
Some pretty areas onsite. I appreciated the amazing customer service by Dwight who manages accommodations I believe . However he needs to do an in service on that for some of the other employees I encountered that seemed short tempered etc. I had to switch rooms due to air flow quality issues & fan not working properly. There are vents in your bathrooms but AC doesn’t work in there . There is only one vent blowing out AC for entire space. Phones stopped being answered throughout the weekend which is a safety concern. However I was told by someone at the front desk it was because the internet wasn’t working….The entire place should close for renovations to be done all at once, particularly if smells of sewage permeates the premises at times. I’m disappointed that Expedia rated this one so highly. That was false advertisement. This resort is a 3 star at best. The spa & wellness center are amazing & the gym is nice. Kudos to Shakira, an experienced massage therapist, she was amazing. The bands & Djs onsite there were unbelievable as well. The food buffet as well as the steakhouse were good but several of the other restaurants were terrible ie Sports Bar. This would be an excellent time for the owner to be featured on undercover boss so that he/she could engage in a more hands on experience with the property to acquire a deeper understanding of how select customers feel. Nevertheless Jamaica itself is beautiful just manage your expectations should you choose this location….
Stayed 4 nights in Sep 2024

8/10 Good

Jocelynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did like the privacy, you get your own little villa. What i didn't like was how associates at the resort kept wanting to sell you stuff. Also they all expect you to tip them.
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great time there, Love my room with the private pool, only issues I have was that most of the bars didnt have premium alcohol drinks I found out just 1 day before I checked out the coffee shop was the only bar that serves premium drink 😒
Stayed 4 nights in Sep 2024

2/10 Terrible

Shanelle

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities
The property was nice. Fruit was not very fresh.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodney, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Only Complaint........POSIEDEN Restaurant Bathroom Had No Soap And No Hand Towels.
Stayed 6 nights in Sep 2024

8/10 Good

Susan

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Friendly staff, the bathroom wasn’t clean, unexpected time of the night housekeeping is showing up’ the room smells very musky and feels damp. Food is great, I will visit again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024