See all properties
Save

Iberostar Waves Rose Hall Beach - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Iberostar Waves Rose Hall Beach - All Inclusive

Aerial view
Exterior
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rose Hall Beach Main Road, Montego Bay, Saint James, 0
  • Cinnamon Hill Golf Course
    ‪6 min drive‬
  • The Shoppes at Rose Hall
    ‪6 min drive‬
  • Greenwood Great House
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Sofa bed
Separate bedroom
Eco-friendly toiletries
  • 49 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Premium Room, Oceanfront

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 43 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Tropical View)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 43 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Minibar, in-room safe, desk, blackout curtains

Premium Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, blackout curtains

Premium Room, Accessible

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Premium Room, Oceanfront

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Sofa bed
Separate bedroom
Eco-friendly toiletries
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Tropical View)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Premium Room, Partial Sea View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Sofa bed
Separate bedroom
Eco-friendly toiletries
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 43 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Minibar, in-room safe, desk, blackout curtains

Premium Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 43 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Minibar, in-room safe, desk, blackout curtains

Last room available

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Private bathroom
  • 43 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Promo)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Minibar, in-room safe, desk, blackout curtains

Last room available

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, Oceanfront (Penthouse)

Minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront (Penthouse)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Sofa bed
Separate bedroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Promo)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • 43 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Penthouse)

Minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront (Penthouse)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Sofa bed
Separate bedroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, blackout curtains

Premium Room, Accessible

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Private bathroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Premium Room, Partial Sea View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
Shower/bath combination
  • Partial ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view

Hilton Rose Hall an All-Inclusive Resort

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (1986)
The price is NZ$1,008
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hilton Rose Hall an All-Inclusive Resort

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Iberostar Waves Rose Hall Beach - All Inclusive. You'll be 6 km (3.7 mi) from Rose Hall Great House. Highlights at this all-inclusive property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at SPA Sensations can include massages, facials and body treatments along with access to the sauna and hot tub. The theme restaurant, Japanese Restaurant, is open for dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find a gym, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. .Attractions within a 10-minute drive of this 4.5-property class Northern Estates property include Jamaica Beaches and Montego Bay Convention Centre.

What's nearby

  • Cinnamon Hill Golf Course - 6 min drive
  • Montego Bay Convention Centre - 6 min drive
  • Greenwood Great House - 7 min drive
  • White Witch of Rose Hall Golf Course - 7 min drive
  • Rose Hall Great House - 7 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 18 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min drive
  • ‪Choicez - ‬8 min drive
  • ‪Starcafé - ‬6 min walk
  • ‪Waves Restaurant - ‬8 min drive
  • ‪Fresh - ‬6 min drive

About this property

Iberostar Waves Rose Hall Beach - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Iberostar Waves Rose Hall Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Rose Hall Beach - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants and 3 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Iberostar Waves Rose Hall Beach - All Inclusive.

This 4.5-star Montego Bay property is smoke free.

  • 366 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 6 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Iberostar Waves Rose Hall Beach - All Inclusive offers 366 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, SPA Sensations. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (USD 5.61)

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 coffee shops/cafes
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Cajun Restaurant
  • Japanese Restaurant
  • Main Buffet
  • Steak House

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 5.61 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Iberostar Inclusive Resort Rose Beach Hall All
Iberostar Rose Hall Beach All Inclusive
Iberostar Rose Hall Beach All Inclusive All-inclusive property
Iberostar Rose Hall Beach All Inclusive All-inclusive property
Iberostar Rose Hall Beach All Inclusive Montego Bay
Iberostar Rose Hall Beach All Inclusive All-inclusive property
Iberostar Rose Hall Beach All Inclusive Montego Bay
All-inclusive property Iberostar Rose Hall Beach All Inclusive
Iberostar Rose Hall Beach All Inclusive
Iberostar Waves Rose Hall Beach All Inclusive
Iberostar Waves Rose Hall Beach - All Inclusive Montego Bay

Frequently asked questions

What is the cancellation policy at Iberostar Waves Rose Hall Beach - All Inclusive?

Iberostar Waves Rose Hall Beach - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Iberostar Waves Rose Hall Beach - All Inclusive?

The closest beach to Iberostar Waves Rose Hall Beach - All Inclusive is Doctor's Cave Beach (17.1 km).

Is there a spa on site at Iberostar Waves Rose Hall Beach - All Inclusive?

Yep, SPA Sensations is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Iberostar Waves Rose Hall Beach - All Inclusive have a pool?

Iberostar Waves Rose Hall Beach - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Iberostar Waves Rose Hall Beach - All Inclusive?

Iberostar Waves Rose Hall Beach - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

What makes Iberostar Waves Rose Hall Beach - All Inclusive a romantic place to stay?

A hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Iberostar Waves Rose Hall Beach - All Inclusive.

Is Iberostar Waves Rose Hall Beach - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Iberostar Waves Rose Hall Beach - All Inclusive is a hit with families.

Does Iberostar Waves Rose Hall Beach - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Iberostar Waves Rose Hall Beach - All Inclusive?

No, Iberostar Waves Rose Hall Beach - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Rose Hall Beach - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Rose Hall Beach - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Waves Rose Hall Beach - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Waves Rose Hall Beach - All Inclusive?

There is a golf course next to Iberostar Waves Rose Hall Beach - All Inclusive.

Iberostar Waves Rose Hall Beach - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1010 reviews
Rating 8 - Good. 282 out of 1010 reviews
Rating 6 - Okay. 166 out of 1010 reviews
Rating 4 - Poor. 83 out of 1010 reviews
Rating 2 - Terrible. 89 out of 1010 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janice N

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My concierge Melissa was the best. She made my stay at Iberostar worthwhile. Her great. Customer service and professionalism was top tier. My family had the most memorable moments on the beautiful beach. Jerk chicken was so delicious. Will definitely recommend’
Stayed 6 nights in Nov 2024

6/10 Okay

Fredlyne

Travelled with family
Liked: Staff & service
The food not too great. I just wish Jamaican people who know how to cook to make the food. It was not Jamaican food at all. Please hire a Jamaican chef to cook the food. That is not Jamaican food at all. Therefore I have to go to another hotel just to get the best Jamaican food. Please don’t pay for the full service $1200 I think because it’s not everyone gets the full service and they will not give you your money back.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort. I stayed at the Adults only in October 2024 and Family Resort Waves in November 2024. Both sides had an amazing staff. The grounds were clean. They have a dive shop on site which is run by Dressel Divers and is excellent. I would recommend this property and would go back!
Stayed 5 nights in Nov 2024

4/10 Poor

Nicole D

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We are returning guests to this property. There is major renovation work underway. If you are travelling here I suggest ensuring your room is on the side of the property not under construction. Especially if you have children that require a daily nap. It is demolition work and is extremely loud during the day(jackhammers) Anyone with respiratory issues may also be affected by the over bearing smell of the fibreglass epoxy. For returning guests the level of service and quality in staff and food and beverages has decreased significantly. Never wrote a review for anything before, good or bad. We would have consistently given this resort 8/10 based on 10 return visits. We do not expect perfection by any means, nor would a few disappointing issues impact our overall experience. In saying that we would not recommend this property, clearly there are staff issues, the service staff was on strike our last day, other than a few stand out staff members the level of service was lacking in all areas. Very disappointing as we have always enjoyed our stays here and recommended this property many times.
Stayed 4 nights in Nov 2024

8/10 Good

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff at the bar was awesome But we paid for a upgrade room for 420.00 and they never said there was construction going on. I wouldn't of paid for the noise
Stayed 7 nights in Nov 2024

10/10 Excellent

Sherryann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Nov 2024

6/10 Okay

Tracy

Stayed 5 nights in Oct 2024

6/10 Okay

Marian A

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very nice and attentive, breakfast & Japanese Restaurant were good, but other food was just average. Bar facilities were great. Facilities were a little outdated but clean. The BAT family (about 10-15) right above our room entrance freaked me out and resorted in a room change, I was never the same after that and it put a damper on the next 2 nights. I would never go to this resort again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maggie

Stayed 3 nights in Oct 2024

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and responsive. Bath in the room needs upgrading.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good different varieties of breakfast lunch and dinner. Amazing restaurants in the hotel staff polite attentive,pool was amazing. Beach was amazing. I saw a lot of bad reviews, but I went on my instinct and had to see for myself and of course never go by bad reviews. You have to go in person and have your own review of things which was all great for my six days.
Stayed 5 nights in Oct 2024

8/10 Good

Novelette

Liked: Cleanliness, staff & service, amenities
The atmosphere was friendly and gave a homelike feeling. Dining room staff could be more friendly although not bad.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
There was works going on- side of the hotel where we were. I rang for room service and was told this was not available for my booking. This was very annoying as I was not told that I was not allowed room service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Stormy, FORESTVILLE

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Pat, Plano

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I got there it wasn't the room that I paid for. Also the welcome committee. The guy was out 2 days so I didn't receive my welcome packet. I didn't get my reservations to a restaurant and then when I did try to get it the restaurant wasn't open. The night before I left they kept giving me the runaround saying they was going to call to get reservations at a Japanese restaurant. They was going to call to change my room. They never did and the room could have been a little cleaner trash in the corners in the bathroom. This bathroom sink wasn't clean and they act like it was a problem to get bath towels and washcloths. I didn't want them to clean my room. I just wanted towels
Stayed 4 nights in Oct 2024

10/10 Excellent

Ladonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Filtered water available for those who prefer that over using plastics. The rooms were spacious and clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

DONNETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service/staff was beyond excellent.
Stayed 3 nights in Oct 2024

6/10 Okay

Adam Joshua Clive, Brampton

Disliked: Cleanliness
Food is really good.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 4 nights in Oct 2024

10/10 Excellent

Sharna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property details in the structurely appearance and ground work,plus the staff are very friendly.
Stayed 3 nights in Oct 2024

6/10 Okay

Kenisha

Liked: Cleanliness, property conditions & facilities
They need some work on staffing and the food
Stayed 4 nights in Oct 2024

4/10 Poor

Sharmila

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff and how personable they were. They were always so helpful. They complemented the atmosphere.
Stayed 5 nights in Oct 2024

8/10 Good

Nekia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The all-inclusive resort offered a decent stay with exceptionally friendly staff. While the rooms could use some updating, the housekeeping team did a great job keeping them clean. The property featured a great buffet along with convenient beachside food and drink options. What stood out most was how the staff worked multiple roles, allowing guests to interact with the same people throughout their stay, creating a more personal experience. One thing to note is that you’ll need plenty of single bills for tipping, as it felt like tipping opportunities came up frequently, sometimes making you feel obligated. However, the staff was so kind and helpful that it was hard not to show appreciation. We visited during the rainy season in October, and while it did rain, it usually cleared up, allowing us to still enjoy the resort. The excursion desk was convenient, and the resort offered some decent shows along with a daily activity schedule that kept us in the loop. Overall, it's a nice resort, but next time we would prefer to stay at the Rose Hall Grand, an adults-only option, as we suspect the rooms there might be aesthetically nicer. Still, it was a decent stay!
Stayed 5 nights in Oct 2024