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Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Premium bedding, minibar, in-room safe, blackout curtains
4 bars/lounges, 2 swim-up bars, 2 poolside bars
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included
  • Room service
    Room service
The price is NZ$539
includes taxes & fees
11 Nov - 12 Nov

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Three Palms Ocean Course
    13 min walk
  • The Shoppes at Rose Hall
    15 min walk
  • Half Moon Golf Course
    15 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    15 min drive

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room

Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Plasma TV
Washer/dryer
Ceiling fan
Premium bedding
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Garden View

Highlights

Patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
3 bedrooms
  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Resort View

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Resort View

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Oceanfront

Highlights

Patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Similar properties

Aerial view
Hilton Rose Hall an All-Inclusive Resort
On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (1982)
The price is NZ$507
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hilton Rose Hall an All-Inclusive Resort

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Jewel Grande Montego Bay Resort & Spa – All Inclusive. Within steps you'll find Jamaica Beaches and Three Palms Ocean Course within a 15-minute stroll. Highlights at this all-inclusive resort include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and mud bath. The restaurant, Waves, serves international cuisine and is open for breakfast and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site gym and steam room. Plus you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4.5-property class Montego Bay resort include Rose Hall Great House and Doctor's Cave Beach.
View more Resorts in Montego BayOpens in a new window

What's nearby

  • Half Moon Golf Course - 15 min walk
  • Montego Bay Convention Centre - 16 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive
  • Rose Hall Great House - 3 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 15 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬10 min walk
  • ‪Lobby Bar - ‬4 min drive
  • ‪Choicez - ‬6 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Scotchies Jerk Centre - ‬4 min drive

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor swimming pools
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 217 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • 4295 sq ft of conference space
  • 399 sq. m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Jewel Grande Montego Bay Resort & Spa – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Jewel Grande Montego Bay Resort & Spa – All Inclusive on 11 Nov 2024 start from NZ$539.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yep, Jewel Grande Montego Bay Resort & Spa – All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yep, Jewel Grande Montego Bay Resort & Spa – All Inclusive is a short 2-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and windsurfing. You can also find boat tours.

Is there a spa on site at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yep, there is an onsite spa at Jewel Grande Montego Bay Resort & Spa – All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive have a pool?

Jewel Grande Montego Bay Resort & Spa – All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Jewel Grande Montego Bay Resort & Spa – All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Jewel Grande Montego Bay Resort & Spa – All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jewel Grande Montego Bay Resort & Spa – All Inclusive.

Is Jewel Grande Montego Bay Resort & Spa – All Inclusive family-friendly?

You bet! With amenities such as a playground, an arcade and 2 outdoor pools, it's no surprise that Jewel Grande Montego Bay Resort & Spa – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

There is a golf course next to Jewel Grande Montego Bay Resort & Spa – All Inclusive.

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 795 out of 1253 reviews" "
Rating 8 - Good. 258 out of 1253 reviews" "
Rating 6 - Okay. 114 out of 1253 reviews" "
Rating 4 - Poor. 45 out of 1253 reviews" "
Rating 2 - Terrible. 41 out of 1253 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There needs to be an ATM on property. It would allow staff to receive tips easier.
Stayed 5 nights in Jul 2024

6/10 Okay

george, Suffern

Travelled with family
Liked: Staff & service
Food and cocktails are below average. Breakfast buffet so bad lunch and dinner was great
Stayed 5 nights in Jul 2024

10/10 Excellent

Leslean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! I will return!! Staff was very friendly and the facilities were very clean. Everyone was eager to help when needed. I even lost my airpods and car key and security had it safe and sound. Parking was easy! The pool was great. The Jamaican curry goat tasted so good!!
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Need to think ahead about dinner reservations or you’ll be eating very late. Staff wee friendly and spa was outstanding!
Stayed 4 nights in Jul 2024

10/10 Excellent

Senique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tolani

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean
Stayed 5 nights in Jul 2024

10/10 Excellent

Sujoud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sujoud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Shakenia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Picture are deceiving, Serval things broken outdated resorts, medicore food, most of the staff is nice, some socially awkward.. Not that clean. I don't recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Our stay was perfect. The room was the perfect size for our family of 5. Our butlers Denton and Aston were phenomenal. The oceanfront view was breathtaking. Breakfast every morning was delicious. The fact that the hotel has it's own private beach was wonderful for our kids and made it so convenient to relax while the kids enjoyed the water. We will be coming back!
Stayed 4 nights in Jul 2024

6/10 Okay

Atin

Travelled with family
Liked: Cleanliness, staff & service
Property is very close to the airport and it’s a nice and quiet hotel. Staff is very friendly and sevice is good. Overall experience is ok just the hotel is not in a very good condition, rooms look old and found roaches in closets.
Stayed 4 nights in Jul 2024

8/10 Good

DeLacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
only complaint was the tub didnt work...the room was amazing food good staff friendly
Stayed 3 nights in Jul 2024

6/10 Okay

Brian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a bit outdated but still nice. Great family hotel for those who are looking for peace and quiet. The breakfast buffet, jerk chicken hut, and Steakhouse are by far the best food in the resort. Seems like there were AC issues throughout the resort as another party from my group had AC issues as well. This hotel is has a splash area for kids and big chess board to play.
Stayed 4 nights in Jul 2024

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I typically do not write reviews but I had to for this experience. Property is beautiful. Checked in July 21st. Nova was hospitable and professional. Booked a spa service July 23rd and cancelled within minutes. Slender lady turquoise uniform just plain nasty attitude and horrible energy. Very unprofessional. Rosemarie excursions, sweet, hospitable and professional. Latanya front desk nasty attitude did not acknowledge but instead looked me up and down. I eventually walked over and said good morning. She left without saying a word, went to the back to get someone else to process my transaction. Had the nerve to ask me this morning upon checkout, how was my experience. I told her I would write a review. Nickeisha, Jason and Tanesha in the main dining room for breakfast always pleasant and hospitable. The male staff for the most part hospitable and pleasant. The female staff for the most part unpleasant. Claudette in housekeeping always wonderful after cleaning came back to fresh towels. She was off for two days, whomever cleaned left no towels/washcloths. Missed the bus to the airport this morning because I had to wait for towels and washcloths. After I had already paid for round trip airport transportation in my package, had to pay extra for a taxi. Stayed at S Hotel and had a great experience with the staff. Jewel Grande was extremely disappointed with the level customer service especially at The Spa and the front desk. Would never visit this resort again.
Stayed 5 nights in Jul 2024

2/10 Terrible

Jessica

Stayed 4 nights in Jul 2024

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 4 nights in Jul 2024

2/10 Terrible

Corey

Disliked: Property conditions & facilities
Very dated property. Looks like the place is falling apart and they just put a fresh coat of paint over it. Horrible food but that’s expected at All inclusive resorts. Staff was very friendly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer, Jasper

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were there last week and kudos to Jewel Grande and staff. We had such an amazing time the cleanliness, staff, food, especially their jerk. Chicken was one of the best, activities and much more we made some friends with the staff. Shamoya, Jada, Chantel. We will definitely come back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Thuan Nhan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
take too much time for service. No AC at restaurant.
Stayed 5 nights in Jul 2024

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
The customer service was great, especially following Hurricane Beryl. Everyone was attentive and professional. It's unfortunate that the backup generators and other systems weren't efficient enough to withstand the inclement weather like the resort next door. We eventually moved to the resort next door due to not having power and water for 2 days following the storm.
Stayed 7 nights in Jul 2024

2/10 Terrible

Lalldeo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Jul 2024

4/10 Poor

Traccede, Baldwin

Stayed 4 nights in Jul 2024