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Ocean Coral Spring - All Inclusive

5.0 star property
Luxury resort on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ocean Coral Spring - All Inclusive

2 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
View from room
View from room
Swim Up Junior Suite | View from room
Outdoor wedding area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • On private beach
The price is NZ$788
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
Mountain Spring Bay, Falmouth, 07, WI
  • Burwood Beach
    6 min drive
  • Blue Waters Beach Club
    9 min drive
  • Silver Sands Public Beach
    13 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    48 min drive

Room options

View all photos for Privilege Junior Suite Swim-up

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite Swim-up

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege RoofTop Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege RoofTop Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Family Daisy

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Family Daisy

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege RoofTop Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege RoofTop Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Swim Up Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for RoofTop Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

RoofTop Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Pool View

Junior Suite Pool View | View from room

Junior Suite Pool View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Ocean Front

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Swim up Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Swim up Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Aerial view

Ocean Eden Bay - Adults Only - All inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.0 out of 5, Very good, (2786)
The price is NZ$941
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Ocean Eden Bay - Adults Only - All inclusive

About the area

Falmouth

A luxury stay in Falmouth awaits you at Ocean Coral Spring - All Inclusive. You'll be 4.3 km (2.7 mi) from Burwood Beach and 4.3 km (2.7 mi) from Jamaica Beaches. Highlights at this all-inclusive resort include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Despacio Spa by Etra can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Martha's Market, is open for breakfast, lunch and dinner. With 2 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and free water park. 9042 square feet (840 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a 24-hour gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 5-property class Falmouth resort include Blue Waters Beach Club and Luminous Lagoon.
View more Resorts in FalmouthOpens in a new window

What's nearby

  • Burwood Beach - 6 min drive
  • Blue Waters Beach Club - 9 min drive
  • Luminous Lagoon - 9 min drive
  • Martha Brae River - 10 min drive
  • Silver Sands Public Beach - 13 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 48 min drive

Restaurants

  • ‪Captain's Market - ‬4 min walk
  • ‪Steakhouse - ‬7 min walk
  • ‪Kfc - ‬13 min drive
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬13 min drive

About this property

Ocean Coral Spring - All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Ocean Coral Spring - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Ocean Coral Spring - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Falmouth resort.

  • 513 guestrooms or units
  • 5 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 8 bars or lounges
  • 9042 sq ft of conference space
  • 840 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
Ocean Coral Spring - All Inclusive offers 513 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Despacio Spa by Etra has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Locanda
  • Martha's Market
  • Sakura
  • Sugar Cane
  • Thali

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (9,042 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Lift (82 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral Spring - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral Spring
Ocean Coral Spring Inclusive
Ocean Coral Spring All Inclusive
Ocean Coral Spring Resort All inclusive
Ocean Coral Spring - All Inclusive Resort
Ocean Coral Spring - All Inclusive Falmouth
Ocean Coral Spring - All Inclusive Resort Falmouth

Frequently asked questions

What is the cancellation policy at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral Spring - All Inclusive?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Ocean Coral Spring - All Inclusive on 10 Jan 2025 start from NZ$788.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ocean Coral Spring - All Inclusive?

The closest beach to Ocean Coral Spring - All Inclusive is Doctor's Cave Beach (37.4 km).

Is there a spa on site at Ocean Coral Spring - All Inclusive?

Yep, Despacio Spa by Etra is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Ocean Coral Spring - All Inclusive have a pool?

Yep, and guests love it! Ocean Coral Spring - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

Does Ocean Coral Spring - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with hydromassage showerheads, premium bedding and free minibar items.

What makes Ocean Coral Spring - All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ocean Coral Spring - All Inclusive.

Is Ocean Coral Spring - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Ocean Coral Spring - All Inclusive is a hit with families.

Does Ocean Coral Spring - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Ocean Coral Spring - All Inclusive?

No, Ocean Coral Spring - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral Spring - All Inclusive?

Relax with a coldie at the 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ocean Coral Spring - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Coral Spring - All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral Spring - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1466 out of 3059 reviews" "
Rating 8 - Good. 644 out of 3059 reviews" "
Rating 6 - Okay. 433 out of 3059 reviews" "
Rating 4 - Poor. 244 out of 3059 reviews" "
Rating 2 - Terrible. 272 out of 3059 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaleel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time on the property and once again I had a great time.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Shanel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was very good. Thanks to Mr. Weston, property manager who gave my daughter a little treat for her birthday. I hope I got his name correct.
Stayed 2 nights in Sep 2024

6/10 Okay

Terrika

Travelled with partner
Not much to do not a lot of entertainment same food everyday they don’t switch up
Stayed 4 nights in Sep 2024

10/10 Excellent

Shantell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and I enjoyed my stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service thanks you 😊
Stayed 4 nights in Sep 2024

4/10 Poor

Kendearia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Privilege package. Check-in was great! no complaints. I was offered a drink, someone took our bags, quite easy and QUICK! The reason for booking this property vs. the others in Montego Bay area, was the Childrens water park area. As soon as I seen it, I fell in love ONLY to actually get to the resort to find out that it is out of commission. "Under construction" is what they said. For my inconvenience, I was "upgraded" but honestly, it looked like a larger privilege suite. The pull-out sofa bed looked infested and dirty. I reported this to the cleaning staff and instead of moving me to another room, they changed the sheets. This forced me, my child and my mom to sleep together on the queen size bed. As mentioned before, I booked the privilege for me, my mother and the baby. We were walking into the privilege lounge and was stopped by a woman who automatically assumed that we weren't privilege. She did not ask if we were but again assumed and stopped us from entering. We were given strange looks for other workers in there onlooking the situation as in to say, they were discussing us before we even got to the door. VERY UNCOMFORTABALE. I have stayed at many resorts in Jamaica. This visit was special for 1 because I brought my child who is autistic and 2, this year I have been through a lot and needed to celebrate my birthday with a great vibe. I did not have my room decorated for my birthday like I seen others. This trip just wasn't the best.
Stayed 4 nights in Sep 2024

6/10 Okay

Shelly-ann

Disliked: Staff & service
Was ok
Stayed 2 nights in Sep 2024

2/10 Terrible

Cheryl

Stayed 3 nights in Sep 2024

4/10 Poor

Troy

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The customer service was disgusting. We had to make a deposit even after we showed them our confirmed booking from Expedia. The main restaurant was always full and there was a very long line to get food. Had the same thing at the grill and only when guests started to complain someone came to assist. Customer service training for the entire staff is required. The most fulfilling experience was from three entertainment team who went above and beyond to keep guests happy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Girish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is very nice and well maintained , had a great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it have a lot of area to dine .
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would definitely recommend to my friends, the only downside was. There was a business convention during my stay, and the volume of extra people was too much for the staff to cope with, to the detriment of the guests. But overall a nice relaxing hotel with friendly helpful staff.
Stayed 11 nights in Sep 2024

2/10 Terrible

NORDIA

Stayed 2 nights in Sep 2024

10/10 Excellent

Monika Marzena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best resort I ever been. We order swim up room, It was one of the best choice. The food is great. Shows are good. Everything about this resort it was worth it. We never been in the resort where they have restaurant open 24 seven. The beach was clean, Alcohol drinks OK.
Stayed 4 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 4 nights in Sep 2024

10/10 Excellent

tony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a bad experience at first. Mr. Weston made everything ok. He is your guy when you have trouble. If you have your own driver make sure they fill out the taxi form or you will be walking to the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around
Stayed 4 nights in Sep 2024

10/10 Excellent

Oneika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 2 nights in Sep 2024

10/10 Excellent

Joelanar

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only property I stay at whenever I go to Jamaica, that should tell you everything you need to know 10/10 all around
Stayed 2 nights in Sep 2024

10/10 Excellent

Elisa

Stayed 4 nights in Sep 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort has amazing amenities and they gave us a complimentary upgrade to a swim up room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024