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Krystal Monterrey

3.5 star property
Hotel with a fitness centre, a short walk to Macroplaza
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Monterrey

Lobby sitting area
Front of property
Deluxe Double Room, 1 King Bed
Interior
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
The price is NZ$138
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Fuente de la Vida o Neptuno
    5 min walk
  • Plaza Zaragoza
    5 min walk
  • Macroplaza
    5 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    28 min drive

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Iron/ironing board
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
Eco-friendly cleaning supplies
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Iron/ironing board
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Hotel Kavia Monterrey
Parking included
Free WiFi
Air conditioning
Housekeeping
4.4 out of 5, Excellent, (1631)
The price is NZ$144
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Kavia Monterrey

About the area

Monterrey

Krystal Monterrey puts you in the heart of Monterrey, within steps of Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Café Flores, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class Monterrey Centro hotel include Macroplaza and within 30 minutes you'll find Fundidora Park.

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Basilica de Guadalupe - 15 min walk - 1.3 km
  • Fundidora Park - 5 min drive - 4.2 km
  • Cintermex - 6 min drive - 4.7 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a fitness centre, a short walk to Macroplaza
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Conference rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Krystal Monterrey?

Krystal Monterrey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Monterrey?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 15 Dec 2024 start from NZ$138.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Monterrey?

Yep, Krystal Monterrey has valet parking for MXN 80 per day.

Does Krystal Monterrey serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Monterrey?

No, Krystal Monterrey does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Monterrey?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Monterrey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Monterrey?

No, only service animals are allowed.

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1003 out of 1793 reviews" "
Rating 8 - Good. 384 out of 1793 reviews" "
Rating 6 - Okay. 186 out of 1793 reviews" "
Rating 4 - Poor. 122 out of 1793 reviews" "
Rating 2 - Terrible. 98 out of 1793 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lizbeth selene

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the city are great! Very spacious suite. Nice clean shower and restroom. The bed was very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very center of the downtown. Very convenient to get around
Stayed 4 nights in May 2024

6/10 Okay

Rosa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We got rain that time and it was liking right in front of the elevator
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as fabulous
Stayed 1 night in Aug 2024

4/10 Poor

ROSSY, Pearland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are unkempt, the carpets are dirty, the doors don't close properly. We had always stayed at the Crystal, it had been a year or two since we had been there, but this time we came back, honestly it was only because we didn't have another reservation available elsewhere, but it leaves a lot to be desired, even the price is quite high to be sleeping in a bed where the sheets are torn. The towels were poorly washed and all untidy, it's horrible. I think they should pay more attention to that, but the staff and the people who clean, at least the one who took care of our room, was always very kind, Mrs. Romy. I wish the general manager can read this message and do something about it. Thanks
Stayed 2 nights in Aug 2024

4/10 Poor

ROSSY, Pearland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are unkempt, the carpets are dirty, the doors don't close properly. We had always stayed at the Crystal, it had been a year or two since we had been there, but this time we came back, honestly it was only because we didn't have another reservation available elsewhere, but it leaves a lot to be desired, even the price is quite high to be sleeping in a bed where the sheets are torn. The towels were poorly washed and all untidy, it's horrible. I think they should pay more attention to that, but the staff and the people who clean, at least the one who took care of our room, was always very kind, Mrs. Romy.
Stayed 7 nights in Aug 2024

10/10 Excellent

Georgina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Location! Location! Everything was in walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excelente servicio. Excelente ubicación. Hermoso hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2024

8/10 Good

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
The property is well located and within minutes of almost everything.
Stayed 3 nights in Jul 2024

8/10 Good

Sixto

Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid Gissell Guajardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me lleve una agradable sorpresa al ver que se tomaron el tiempo en decorarme la habitacion y escribirme buenos deseos por mi cumple. , ademas de los minipostresitos. Fueron mucho mas alla de lo esperado e hicieron mi estancia memorable. Muchas gracias!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the restaurant and the beautiful lobby
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

10/10 Excellent

Noemi, SAN BENITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality! They even surprised me with balloons and a slice of cake in the room because of my bday!
Stayed 3 nights in Jul 2024

6/10 Okay

Ma, Baytown

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pedi por una extra almoda. Nunca la llevaron, la alberca no esta en servicio. Pregunte antes, me dijieron que si esta a, pero no era verdad
Stayed 2 nights in May 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karina

Travelled with family
Liked: Staff & service
There were no towels in the room, the room is very outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Amir

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well kepted! Very clean and great location
Stayed 1 night in Jul 2024

4/10 Poor

Hector

Stayed 13 nights in Jun 2024

10/10 Excellent

Thibauld

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in Monterrey for a business trip an chose this hotel at the very last minute. Waw a great choice. Ideally located, easy to access, has a valet parking that is free when you are Platinum with Expedia and the room upgrade was no joke, I ended up in a huge suite with 180 view with windows from floor to ceiling. Deco and terminations are a bit outdated and the breakfast buffet a bit pricey, but no big deal.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍
Stayed 3 nights in Jun 2024

8/10 Good

martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for shopping dinning in the hotel or nearby restaurant. Some Weekends they have outside entertainment offered by city.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roel

Stayed 3 nights in Mar 2024