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Pensión Santa Elena

3.0 star property
Hostal in Monteverde with a restaurant
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pensión Santa Elena

Exterior
Exterior
Petite Suite
Breakfast, lunch, dinner served; Mexican cuisine
Grand Standard

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Santa Elena, Monteverde, Monteverde, 5655
  • Jardín de Orquídeas
    1 min walk
  • Monteverde Orchid Garden
    1 min walk
  • Ranario
    6 min walk
  • La Fortuna (FON-Arenal)
    146 min drive

Room options

View all photos for Petite Suite

Petite Suite

Petite Suite

Highlights

Private bathroom
Daily housekeeping
Pet friendly
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Private bathroom
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Cabin

Grand Cabin

Grand Cabin

Highlights

Private bathroom
Daily housekeeping
Pet friendly
  • 24 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Grand Standard

Grand Standard

Grand Standard

Highlights

Private bathroom
Daily housekeeping
Desk
Pet friendly
Wardrobe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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Parking included
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The price is NZ$125
for 1 night
includes taxes & fees
28 Nov - 29 Nov
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About the area

Monteverde

At Pensión Santa Elena you'll be within steps of Jardín de Orquídeas and Monteverde Orchid Garden. Highlights at this hostal include a restaurant and in-room free WiFi. .This pet-friendly hostal offers free WiFi in public areas, concierge services and a garden. Additionally, you'll find laundry facilities, a picnic area and free newspapers in the lobby. There's also limited parking, along with the convenience of an airport shuttle. .Near this 3-property class Monteverde hostal, you'll find Monteverde Cloud Forest Biological Reserve.

What's nearby

  • Monteverde Orchid Garden - 1 min walk
  • Monteverde Butterfly Gardens - 3 min drive
  • Reserva Biológica Bosque Nuboso Monteverde - 5 min drive
  • Curi-Cancha Reserve - 6 min drive
  • Monteverde Cloud Forest Biological Reserve - 9 min drive

Getting around

  • La Fortuna (FON-Arenal) - 146 min drive

Restaurants

  • ‪Café Monteverde - ‬2 min walk
  • ‪Las Riendas Restaurant - ‬16 min walk
  • ‪Tree House Restaurante & Cafe - ‬1 min walk
  • ‪Restaurante Sabor Tico - ‬3 min walk
  • ‪Bon Appetit! - ‬9 min walk

About this property

Pensión Santa Elena

Hostal in Monteverde with a restaurant
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Pensión Santa Elena also features tour/ticket assistance, a garden, and a picnic area.

Smoking is allowed in designated areas at this 3-star Monteverde hostal.

  • 35 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Dining venue
Pensión Santa Elena offers 35 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 12:30 PM on request
  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (one way)
  • Airport shuttle fee per child: USD 45 (one-way)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pensión Santa Elena Hostel Monteverde
Pensión Santa Elena Monteverde
Pensión Santa Elena
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Hostal
Pensión ta ena Montever
Pensión Santa Elena Hostal
Pensión Santa Elena Monteverde
Pensión Santa Elena Hostal Monteverde

Frequently asked questions

What is the cancellation policy at Pensión Santa Elena?

Pensión Santa Elena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pensión Santa Elena?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Pensión Santa Elena on 15 Nov 2024 start from NZ$80.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pensión Santa Elena?

Onsite parking is limited.

Is there a free airport shuttle available at Pensión Santa Elena?

No, but there's an airport shuttle that runs from 8:00 AM - 12:30 PM on request for a fee.

Is there a bar or restaurant at Pensión Santa Elena?

Yep, you can grab a meal at Pensión Santa Elena's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Pensión Santa Elena?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Pensión Santa Elena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 342 reviews" "
Rating 8 - Good. 129 out of 342 reviews" "
Rating 6 - Okay. 32 out of 342 reviews" "
Rating 4 - Poor. 9 out of 342 reviews" "
Rating 2 - Terrible. 7 out of 342 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

K

Liked: Staff & service, property conditions & facilities
Great for the solo female traveller
As a female traveller, I felt completely safe here and would definitely stay again if I'm ever back in Monteverde. Great place for a solo traveller with a communal kitchen to help keep down expenses of eating out. WiFi in all the rooms. Staff were extremely friendly, welcoming and helpful 😊 My only complaint would be the floors in my room hadn't been cleaned (but in fairness it's a 2 star hostel, not a 5 star hotel). Make sure you have some flip flops or slippers for the room and then its not a problem 👌
Stayed 6 nights in Mar 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Comfortable, convenient.
Super convenient location, very clean and comfy bed, warm shower, staff helpful and breakfast included with ease. Downside: noisy road, lots of dust and exhaust fumes. However, if you’re staying here it’s likely because you want the central location and it’s right in the centre so it’s perfect. Wouldn’t stay if I had a car. The kitchen facilities could also do with updating: better pans and more fridge space.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location, but…
Santa Elena Pension is in a central spot of Monteverde. However, there is poor noise isolation so you can really hear the traffic outside. In addition, some of the staff were a bit rude and unhelpful. The room itself is fine, but the floor is concrete and uneven.
Stayed 1 night in Mar 2024

8/10 Good

Cecilia, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Pension was good the breakfast was perfect, the kitchen worked well too and room was great. They had free yoga and they helped us book tours and things to do.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle expérience. Réception très efficace. Très propre. Cuisine communautaire bien organisée. Espace commun correct. Emplacement central près de tout à pied.
Stayed 3 nights in Feb 2024

8/10 Good

Eszter, Gloucester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but well kept property in a very convenient location. Staff were friendly and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, convenient and good value place in the centre of Santa Elena
Stayed 2 nights in Feb 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Excellent location, well equipped and clean common area, free breakfast. Paper thin walls, squeaky bed.
Stayed 2 nights in Feb 2024

6/10 Okay

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept is interesting. Makes for a lovely youth hostel. Was surprised it was so much in the city. Breakfast was very good.
Stayed 2 nights in Feb 2024

6/10 Okay

xuejun

Travelled with family
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel experience!
This is an amazing place to stay. Feels like a cozy bed and breakfast up in the mountains. The staff is so friendly and accommodating! Common areas are comfortable and the free breakfast is a great way to start your day.
Stayed 3 nights in Jan 2024

10/10 Excellent

Katherine

Stayed 3 nights in Jan 2024

10/10 Excellent

Lee

Stayed 2 nights in Jan 2024

4/10 Poor

Bryson

Disliked: Staff & service, amenities, property conditions & facilities
Definitely a hostel in terms of quality of facilities. Very small rooms. Loud since it is located on a busy road.
Stayed 5 nights in Dec 2023

8/10 Good

LAURA

Travelled with family
Liked: Staff & service
Disliked: Amenities
We really enjoyed our stay at the pension. We had the chance to meet with beautiful people and share parts of our trip with them. The place is very well located, but the area is quite busy and get somehow quite noisy with traffic noise in the background.
Stayed 4 nights in Dec 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Santa Elena
Great hostel close to restaurants. Easily walkable. Great breakfast. The staff is amazing.
Stayed 1 night in Dec 2023

6/10 Okay

Hilla

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Check if it is what you are looking for
Stayed 2 nights in Dec 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
I am a senior traveler and was trying to bring the self-indulgence of a solo trip in on a budget. Staying at Pension Santa Elena helped. I had a Garden Standard Room with private bath. Location in the town in very good for a traveler without a car. As noted by others staff are pleasant, informative and helpful with making travel arrangements. Room was basic but comfortable, shower was good. Found the pension quiet at night, though an early start to motorcycle traffic in the am might be a problem for some. Satisfied with the breakfast. If you are out and about before it is offered at 7 am, Panaderia Jimenez just up the street opens at 0500 and has good coffee.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly. Good central location
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our 3 Monteverde nights
Excellent family experience. Easy walking to city. Comfortable amenities. Loft bed for one kiddo - very exciting. Wonderful daily breakfast. Would definitely stay again.
Stayed 3 nights in Jul 2023

8/10 Good

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. I enjoyed the courtyard.
Stayed 3 nights in May 2023

10/10 Excellent

Isabella

Stayed 2 nights in Mar 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great for our family. Helpful knowledgeable staff, great breakfast and perfect location in the center of Santa Elena.
Stayed 3 nights in Mar 2023

10/10 Excellent

Meredith, Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at the Pension Santa Maria. Staff and guests are super friendly. Location is very centralized. Beds are comfortable (but bring your own pillows).
Stayed 1 night in Apr 2023