Comfort Suites Downtown

2.5 star property
Hotel with free breakfast, steps from Sainte-Catherine Street
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Comfort Suites Downtown

City view
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily on-the-go breakfast
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Crescent Street
    1 min walk
  • Sainte-Catherine Street
    2 min walk
  • Concordia University Sir George Williams Campus
    3 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    16 min drive

Room options

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen beds with sofabed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed - queen
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Montreal

Comfort Suites Downtown puts you in the heart of Montreal, steps from Sainte-Catherine Street and within a 10-minute stroll of Bell Centre. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include coffee/tea in a common area, dry cleaning/laundry services and multilingual staff. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this Downtown Montreal hotel include McGill University and Montreal Museum of Fine Arts.

What's nearby

  • Sainte-Catherine Street - 2 min walk
  • Bell Centre - 6 min walk
  • McGill University - 12 min walk
  • Montreal Convention Centre - 3 min drive
  • Notre Dame Basilica - 3 min drive

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Trudeau International Airport (YUL) - 16 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬1 min walk
  • ‪Brutopia - ‬1 min walk
  • ‪Gyu-Kaku BBQ - ‬1 min walk
  • ‪Daldongnae Korean BBQ - ‬2 min walk
  • ‪Hurley's Irish Pub - ‬1 min walk

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 14 levels
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 180 metres
  • Covered valet parking on site (CAD 40 per day)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 40 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property Registration Number 575853, 2024-07-31

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Frequently asked questions

What is the cancellation policy at Comfort Suites Downtown?

Comfort Suites Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Downtown?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Downtown on 17 Nov 2024 start from NZ$234.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Downtown?

Yep, Comfort Suites Downtown has covered valet parking for CAD 40 per day.

Does Comfort Suites Downtown serve breakfast?

Yep, complimentary on-the-go breakfast is on offer weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Comfort Suites Downtown?

No, Comfort Suites Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Downtown?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1013 reviews" "
Rating 8 - Good. 331 out of 1013 reviews" "
Rating 6 - Okay. 211 out of 1013 reviews" "
Rating 4 - Poor. 87 out of 1013 reviews" "
Rating 2 - Terrible. 68 out of 1013 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very great location and staff is very helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jun 2024

8/10 Good

Minhee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Parking wasn’t available, and staffs from paid parking across the street was rude and expensive.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

marc anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Erwin

Travelled with family and small children
Disliked: Amenities
One elevator was working, that meant you were waiting for a bit especially around breakfast. The breakdast was ok. The bedding was stained and had holes.
Stayed 3 nights in Jul 2024

6/10 Okay

Danny

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Run down, but clean
The hotel is in a good location to restaurants and shopping. Parking is limited and the receptionist suggested a lot across the street. He stated they charge $40 a day. We went there and the attendant wanted $60 a day. We went 2 blocks over as suggested by a different parking lot for $18 a day that was indoor. While staying there one of the two elavators for the 14 floor hotel was out of service. The fitness room was also not available. The room I stayed in was run down, but clean. It had a deck with a great view. Being so close to the street came with alot of noise at night time. Room service came once and forgot to replace the towels. We were able to get a couple clean towels from the front desk. The breakfast was random and usually not ready at the stated breakfast times. They would put out food randomly and the women who was in charge of it was miserable and mad everytime we saw her. She would be slamming things around and walking around with the worst looks on her face every day. Tables were dirty often. They had complimentary water and coffe in the lobby.
Stayed 3 nights in Jul 2024

6/10 Okay

viktoria

One of the elevators doesn’t work, wait up to 15 min. We were on 11th floor. To busy area around hotel at night. Room very outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Warda

Stayed 1 night in Jul 2024

10/10 Excellent

Allena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in downtown close to train station and bus. You don’t really need a car rental to get around because most landmarks are walkable or the train will take you there. So save your money and enjoy shopping and dining! So many walkable dining options. The building is a little older and the carpet in the rooms were old. The hotel dining room is too small for such as big hotel. The breakfast options are continental and should have more options. Maybe more french pastries since other hotels offer this as well. It would add to the Montreal French experience! The only grime is that only one elevator was working during my 6 nights stay. They need to fix it much quicker than that since the wait was too long. The hotel has 14 floors so walking down the stairs is almost impossible for older folks. Otherwise, the hotel is a great pick.
Stayed 5 nights in Jul 2024

10/10 Excellent

Diony Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 2 nights in Jul 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Safaa

Liked: Cleanliness
Location is good.
Stayed 1 night in May 2024

4/10 Poor

Hector

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of smoke inside the room, room smell bad, beddings are very old. The toilet is bad, lights out, lack of maintenance, poor aircondition. The hotel really looks old, in my opinion hotel needs total renovations.
Stayed 1 night in Jul 2024

10/10 Excellent

Liloutie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Shah amjad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Only one elevator, no gym , no laundry
Stayed 2 nights in Jul 2024

2/10 Terrible

ferehiwot

Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Kristine

Liked: Staff & service
Disliked: Property conditions & facilities
I like that it is close to restaurants. The room we got is clean. What we didn't like is only 1 elevator was working and we use the stairs. The stairs was dirty and the Kuerig coffee maker in our room does not work. Breakfast was okay but very small space.
Stayed 1 night in Jul 2024

10/10 Excellent

Warda

This hotel is amazing! From the staff to the perfect location near many tourist locations in Montreal. The staff are some of the nicest people you’ll meet and the people at every genuine. I would recommend this place to anyone looking for a place to stay while in Montreal.
Stayed 7 nights in Jul 2024

6/10 Okay

Ananya

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Overall we had a pleasant stay for 3 nights and 4 days. The location is quite close to nearby shopping stores and restaurants. Unfortunately, the staff did not clean our room and the breakfast was unusually bland (the same food every day). At night, the neighbourhood is not safe as there is a nightclub right beside - which allows for uncomfortable situations. During our stay, the gym was closed and one elevator was not working, which resulted in us using the stairs quite frequently.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2024

8/10 Good

Annemarie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in Jul 2024

6/10 Okay

ELSIE, Mississauga

Liked: Cleanliness, staff & service
Only one elevator was working so it’s either you wait 20 minutes to get into the 1 functioning slow elevator or take the stairs to the 7th floor… not fun to do when you are on holiday. Other than that ; location is great; breakfast is adequate and rooms are clean.
Stayed 2 nights in Jun 2024