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Comfort Suites Downtown

2.5 star property
Hotel with free breakfast, steps from Sainte-Catherine Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Downtown

City view
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Crescent Street
    1 min walk
  • Sainte-Catherine Street
    2 min walk
  • 1250 René-Lévesque
    4 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    16 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed - queen
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Montreal Downtown-Hotel Europa

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (2324)
The price is NZ$172
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Best Western Plus Montreal Downtown-Hotel Europa

About the area

Montreal

Comfort Suites Downtown puts you in the heart of Montreal, steps from Sainte-Catherine Street and within a 10-minute stroll of Bell Centre. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include coffee/tea in a common area, dry cleaning/laundry services and multilingual staff. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this Downtown Montreal hotel include McGill University and Montreal Museum of Fine Arts.

What's nearby

  • Sainte-Catherine Street - 2 min walk - 0.2 km
  • Montreal Museum of Fine Arts - 6 min walk - 0.5 km
  • Bell Centre - 6 min walk - 0.5 km
  • McGill University - 12 min walk - 1.1 km
  • Notre Dame Basilica - 3 min drive - 2.3 km

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Trudeau International Airport (YUL) - 16 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬1 min walk
  • ‪Brutopia - ‬1 min walk
  • ‪Gyu-Kaku BBQ - ‬1 min walk
  • ‪Coco Fresh Tea & Juice - ‬2 min walk
  • ‪Daldongnae Korean BBQ - ‬2 min walk

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 14 levels
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 180 metres
  • Covered valet parking on site (CAD 40 per day)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 40 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property Registration Number 575853, 2024-07-31

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Frequently asked questions

What is the cancellation policy at Comfort Suites Downtown?

Comfort Suites Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Downtown?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Downtown on 15 Dec 2024 start from NZ$203.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Downtown?

Yep, Comfort Suites Downtown has covered valet parking for CAD 40 per day.

Does Comfort Suites Downtown serve breakfast?

Yep, complimentary on-the-go breakfast is on offer weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Comfort Suites Downtown?

No, Comfort Suites Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Downtown?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 211 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mahamoud, Montreal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was Ok. My stay was not as expected, but I dealt with. Staff was great, kind and very reactive. Special Thanks to the woman who called because we forgot our kid Nintendo Switch.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dincer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was worst experience. Not clean elevator doesn’t work and too small restaurant. I don’t recommend anyone
Stayed 2 nights in Aug 2024

4/10 Poor

rupak

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything is not good . Room and corridor's too dirty
Stayed 6 nights in Aug 2024

6/10 Okay

Hala

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Average wait time for lift is 15 mns. The other one is out of order. The lift is also used by hotel workers. The blankets are torn. Cleanliss is very poor. The location is excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centre close to MRT and shops
Stayed 5 nights in Aug 2024

6/10 Okay

Yvonne

Travelled with group
Very central location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Average hotel. Elevators were slow and inconvenient.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do yourself a favor and stay away
Oh boy! Probably one of the worst hotels I've stayed at in North America in a very long time. Good news first: the receptionists were friendly and helpful (especially Yogesh). The breakfast workers were also nice. But that's about all I can say for good things. Simply put, this dingy hotel should not be more than $99 a night. The rooms were so dirty: candy wrappers, coffee cup lids, toothpicks, and crumbs were in corners of rooms and under furniture where the cleaning crew clearly had not vacuumed. When I folded out the sofa bed I screeched in horror at the stains and dirty and immediately folded it back! The carpet was damp and moldy and emitted a pungent smell. One of the 2 elevators was out of service so guests had to wait upwards of 10 minutes to get to and from their rooms. Do yourself a favor and pay a few dollars more a night to stay somewhere better. This hotel is run on a shoestring budget and is just so run down and nasty. I travel a lot for work in Asia (rural areas of Burma, India, and Thailand) and this is the kind of hotel I would find over in those areas, not in downtown Montreal!
Prepare for long waits!
Stayed 2 nights in Aug 2024

6/10 Okay

Mai

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
It was close to downtown but did not look that impressive on the outside.
Stayed 4 nights in Aug 2024

2/10 Terrible

DURGA MANI

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for three nights with my family, and unfortunately, the experience was far from pleasant. When we checked in, we were informed that room service would be provided every other day. However, on the scheduled day, our room was not cleaned. When I brought this up with the front desk, they told me the cleaning was rescheduled for the next day—the day we were checking out! This lack of basic service was incredibly disappointing, especially given that we were staying with kids had expected a certain level of care.
Stayed 3 nights in Aug 2024

8/10 Good

Riley

Stayed 3 nights in Aug 2024

8/10 Good

Ginette, Moncton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a musty smell in the room but otherwise it was fine. One elevator was out of order all week which made it difficult especially in the mornings. Appreciated the breakfast included but dining area too small especially during summer with full hotel. Hotel rate was reasonable..
Stayed 3 nights in Aug 2024

6/10 Okay

Walla

Disliked: Property conditions & facilities
only 1 elevator working. Not enough towels left in the room after cleaning.
Stayed 3 nights in Aug 2024

8/10 Good

Muhammad

Liked: Cleanliness
Disliked: Staff & service
Parking was an issue. I looked for couple of parking places closed to the hotel there were no in/out .
Stayed 2 nights in Aug 2024

6/10 Okay

ALBERTO

no parking expensive
Stayed 2 nights in Jul 2024

6/10 Okay

Ranbir

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Phil

Travelled with partner
Disliked: Property conditions & facilities
One elevator didn't work and the other was super slow and small.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Stayed 2 nights in Aug 2024

10/10 Excellent

María del Mar

Travelled with family
Liked: Cleanliness, staff & service
All good, the only thing was that the whole time there was only one elevator working and it was very difficult to get to our room or get down to the lobby because we had to wait for long to take it every time.
Stayed 2 nights in Aug 2024

4/10 Poor

Greg

Stayed 2 nights in Jun 2024

4/10 Poor

James

Travelled with family
Disliked: Staff & service, property conditions & facilities
This was wosr stay in a long time. The parking was extra, the room had smell and we felt uncomfortable. Never sraying their again
Stayed 1 night in Aug 2024