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Embassy Suites Montréal by Hilton

3.5 star property
Eco-certified Montreal hotel connected to the convention centre, steps from Montreal Convention Centre

Photo gallery for Embassy Suites Montréal by Hilton

Exterior
42-inch LCD TV with cable channels, TV, pay films
Reception
Bar (on property)
Premium bedding, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast included
  • Housekeeping
  • Gym
The current price is NZ$244
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
208 Saint Antoine Ouest, Montreal, QC, H2Y0A6
  • The Underground City
    ‪1 min walk‬
  • Montreal Convention Centre
    ‪1 min walk‬
  • Place d'Armes
    ‪2 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Separate bedroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite (Premium, 2 Double Beds with Sofa bed)

Premium bedding, in-room safe, desk, soundproofing

Deluxe Suite (Premium, 2 Double Beds with Sofa bed)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Free minibar items
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 Queen Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Presidential Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite (2 Double Beds with Sofa bed)

42-inch LCD TV with cable channels, TV, pay films

Deluxe Suite (2 Double Beds with Sofa bed)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Jetted tub

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 111.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Queen Bed, Non Smoking

Premium Suite, 1 Queen Bed, Non Smoking

Premium Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Free minibar items
HDTV
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Free minibar items
HDTV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Premium Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Free minibar items
HDTV
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Premium Studio, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Free minibar items
HDTV
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed (Premium)

Jetted tub

Deluxe Suite, 1 King Bed (Premium)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Free minibar items
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 Queen Bed

Premium bedding, in-room safe, desk, soundproofing

Premium Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Free minibar items
HDTV
Premium bedding
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed (Premium)

Presidential Suite, 1 King Bed (Premium)

Presidential Suite, 1 King Bed (Premium)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Blackout curtains
Premium bedding
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Studio, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Hampton Inn by Hilton Montreal Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1493)
The price is NZ$248
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hampton Inn by Hilton Montreal Downtown

About the area

Montreal

You'll be connected to the convention centre at Embassy Suites Montréal by Hilton, and within a short 5-minute stroll of Montreal Convention Centre and Notre Dame Basilica. Highlights at this eco-friendly hotel include a restaurant, a complimentary breakfast and in-room kitchenettes. .The restaurant, Attrio, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also the convenience of self parking. .Places within a 15-minute walk of this 3.5-property class Old Montreal hotel include Jacques Cartier Square and Christ Church Cathedral.

What's nearby

  • Montreal Convention Centre - 1 min walk
  • Notre Dame Basilica - 4 min walk
  • Old Port of Montreal - 10 min walk
  • Bell Centre - 15 min walk
  • Jean-Drapeau Park - 9 min drive

Getting around

  • Place d'Armes Station - 4 min walk
  • Montreal Central Station - 11 min walk
  • Trudeau International Airport (YUL) - 18 min drive

Restaurants

  • ‪Crew Collective & Café - ‬3 min walk
  • ‪Van Houtte - ‬1 min walk
  • ‪Café Van Houtte - ‬3 min walk
  • ‪Tommy - ‬3 min walk
  • ‪Gazette Restaurant - ‬1 min walk

About this property

Embassy Suites Montréal by Hilton

Eco-certified Montreal hotel connected to the convention centre, steps from Montreal Convention Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Embassy Suites Montréal by Hilton. Parking is available for a fee.

This 3.5-star Montreal hotel is smoke free.

  • 210 guestrooms or units
  • 21 levels
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Embassy Suites Montréal by Hilton offers 210 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, dishwashers and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (CAD 36.53 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Attrio

Things to do

  • 24-hour gym
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (69 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 23 October 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 9.95 (rates may vary)
  • Covered self-parking fee: CAD 36.53 per night (in/out privileges)
  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 2024-06-30, 221684

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Montréal
Embassy Suites Montréal Hilton
Embassy Suites Montréal Hilton Hotel
Embassy Suites Montréal Hilton Hotel Montreal
Embassy Suites Montréal Hilton Montreal
Embassy Suites Montréal by Hilton Hotel
Embassy Suites Montréal by Hilton Montreal
Embassy Suites Montréal by Hilton Hotel Montreal

Frequently asked questions

What is the cancellation policy at Embassy Suites Montréal by Hilton?

Embassy Suites Montréal by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Montréal by Hilton?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Montréal by Hilton on 2 Mar 2025 start from NZ$243.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Montréal by Hilton?

Yep, Embassy Suites Montréal by Hilton has a covered self car park with in/out privileges for CAD 36.53 per night.

Is there a spa on site at Embassy Suites Montréal by Hilton?

No, there is no spa at this property. Bota Bota, Spa on a Boat is a short 13-minute walk away.

What makes Embassy Suites Montréal by Hilton a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Embassy Suites Montréal by Hilton.

Are there hot tubs in the rooms at Embassy Suites Montréal by Hilton?

No, but there are deep-soaking baths in the guestrooms.

Does Embassy Suites Montréal by Hilton serve breakfast?

Yep, our guests love the free cooked-to-order breakfast here! Available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites Montréal by Hilton?

No, Embassy Suites Montréal by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Montréal by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The property will be renovating its dining venue from October 23 2024 until February 28 2025 (completion date subject to change).

What time are check-in & check-out at Embassy Suites Montréal by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites Montréal by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1050 reviews
Rating 8 - Good. 270 out of 1050 reviews
Rating 6 - Okay. 126 out of 1050 reviews
Rating 4 - Poor. 69 out of 1050 reviews
Rating 2 - Terrible. 43 out of 1050 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Fukami

Stayed 2 nights in Nov 2024

10/10 Excellent

Maxime

Stayed 2 nights in Nov 2024

10/10 Excellent

Maggie

Stayed 1 night in Nov 2024

8/10 Good

Christine

Stayed 1 night in Oct 2024

6/10 Okay

Queenie

The stay was good but is under construction/renovation and is not good looking and the breakfast good but gets really crowded and empty very fast the location is great
Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would absolutely stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Ruby

The room looks outdated and needs renovation. Front Desk staff at time of check in wasn't friendly and not welcoming. Lobby is under renovation at the time of stay. Free Buffet Breakfast and Reception Drinks in the evening is complimentary which compensates for the low score.
Stayed 2 nights in Nov 2024

8/10 Good

arkady, brooklyn

Liked: Amenities
Special thank you to Nicolas( concierge service) who help us to see the best of Montreal , gave us suggestions for lunch, dinners and entertainment
Stayed 3 nights in Nov 2024

8/10 Good

james

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very good service. Room very nice and clean. Lobby was undr construction....not end of world but should have mentioned at booking.
Stayed 1 night in Nov 2024

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Although hotel is under renovation, efforts were made to minimize discomfort to guests. Staff was efficient and courteous. Waiter in the dining room was particularly attentive ( I apologize for not remembering his name - he worked the dinner on 10/26), food was excellent both at dinner and breakfast. Nicholas, the concierge, was very professional, friendly but respectful, a real asset to the hotel. Only negative were the slow elevators, of which there were only 2 and lack of good signage to find the fitness center.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, amenities
Great amenities and perks during my stay. The room was very spacious. The breakfast was tasty and the staff were kind and friendly. Part of the lobby is under construction, but I didn’t find it noisy at all. The hotel is in a central location. I would definitely stay here again while in Montreal.
Stayed 4 nights in Nov 2024

2/10 Terrible

Hector

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel fell far below expectations. The only positive aspect was the location. Unfortunately, everything else left much to be desired. The room was extremely uncomfortable, with a damaged sofa and worn-out furniture that clearly needed replacing. The air quality was terrible due to an overwhelming amount of dust, which made it difficult to breathe. The lamps were also covered in dust, and the room lacked proper lighting, adding to the discomfort. The shower was disgusting, with visible mold that made it feel unhygienic. The toilet would not flush properly, requiring multiple attempts to empty it. Additionally, the closet door in the room was broken, further contributing to the poor state of the accommodations. The jacuzzi turned on by itself during the night, creating an unpleasant noise that disrupted our sleep. The bed was not a king size as advertised, and the mattress was old and in urgent need of replacement. The air conditioning unit was excessively loud, making sleep nearly impossible. The lobby is currently under renovation, and construction dust is noticeable throughout the property. There are only two elevators, which are very slow, so be prepared to wait. To top it off, we had to request clean towels because there were not enough provided for our stay. Adding to the disappointment, when I checked out, I was given a final invoice. However, seven hours later, I received another invoice with additional charges for services I did not use.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The front dest/Lobby area was under construction, eating breakfast in the dinning room there were alot of loude construction noises. We have an EV car, there was no place to charge while we were there. Bar staff {older guy} was very friendly, morning breakfast - didn't see anyone working there. Our coupon said breakfast made to order, it was a buffett. Beds were comfortable, the shower/tub drain needs to be cleaned. We we had a shower it was like we were filling the tub for a bath. The water took for ever to drain.
Stayed 2 nights in Oct 2024

10/10 Excellent

Iguatemi Coutinho

Stayed 2 nights in Oct 2024

8/10 Good

Hengameh

Liked: Cleanliness, staff & service
They are renovating the lobby
Stayed 1 night in Oct 2024

8/10 Good

Lorie

Liked: Room comfort
Disliked: Property conditions & facilities
Perfect location for visiting the old town.
This hotel has potential, they are remodeling. I think a discount should have been given since we had to walk through the mess and ugliness in order to get to the lobby or elevator. The dinning room was very basic. We talked to the front desk about the safe being broken and they never sent anyone to fix it. WE WAITED! The employees were very nice and our room was large.
Stayed 1 night in Oct 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under renovation so not the usual beautiful surroundings. The complimentary buffet breakfast was awesome - scrambled eggs, bacon, potatoes, pancakes, made-to-order omelets etc. The two complimentary drinks per person and light snacks during their 5pm-7pm welcome was great. This was every night during your stay. You can't beat the location. It was minutes from Old Montreal and public transportation. We didn't rent a car while we were there for our 3-night stay.
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff very nice and helpful. Close to everything in downtown, you can walk to most of main interest points. Very good breakfast and dining options. Enjoyed the happy hour!
Stayed 1 night in Oct 2024

6/10 Okay

Dele

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Just OK, but not great.
The room was awkwardly designed and suffered from "poor fit and finish." Closet was tiny and in poor location. An empty space near entrance was obviously meant to be a closet, but was left unfinished. The bathtub caulking looked as if it was done by a 7 year old. The kitchen was essentially useless other than using the cabinets for my clothing because there were no dresser drawers. Bed and furnishings very comfortable. Excellent staff.
Stayed 5 nights in Oct 2024