8/10 Good
Donny
Travelled with family
21 Jun 2024
Liked: Cleanliness, property conditions & facilities
Very adequate and good value for money. Lovely grounds, quiet and clean. Feels safe with security barrier, and only guests are allowed in.
A couple of minor issues we encountered:
1) Communication
I sent an email to reception to request late checkout prior to our stay (checkout is at 9am) but didn't get a reply. I forgot to mention during checkin, and reception was shut when we got back after a day out on Saturday (about 9pm). The receptionist said at checkout that the email is not monitored!
2) No hairdryer in room
I only found out there was no hairdryer in the room after I washed my hair, the problem is the room and reception are in different buildings, so I wasn't going to drive to reception to get the hairdryer then.
It would have been nice to be informed about this during checkin so I could borrow the hairdryer.
Donny
Stayed 2 nights in Jun 2024