4/10 Poor
Lisa N.
20 Aug 2024
Liked: Cleanliness
Lack of communication/ misleading amenities descriptions
We should have received more information when you get the notice of your upcoming trip, we had to contact property manager because we did not receive any instructions on how to check in when we arrive at the property. They sent a welcome guide and passcode to enter only after we asked for the information. They also sent a 9-page lodging agreement that wanted a lot of personal information including who is in charge of our estate which seems excessive for a rental of two days, which was disappointing for how much it costs.
I understand it's a cabin, but we had to bring our own linens and towels which we did not know until they sent their welcome guide this information should be disclosed on the main description of the property. Also, from the description there was a washer and dryer in the unit not a Coin operated unit at the back of the main house which we still did not know where it was, there should be some instructions at the rental unit. Overall disappointing stay.
Lisa N.
Stayed 2 nights in Aug 2024