4/10 Poor
Kajintha
16 Aug 2024
Disliked: Cleanliness
At first, I thought this place was going to be great as I was greeted by the front desk and she left me leave my luggage and allowed me to use the washroom on the main level before my check-in time.
Unfortunately, I have one major issue to report when I stayed over my feet were itching while asleep. At the time, I did not think much of it but I can confirm I have received bed bugs on my feet. I also noticed a small brown stain on the duvet which I ended up rotating the duvet to get it away from my face.
I also visited the bar downstairs for 1 beer however my experience wasn’t good at all. The bartender handed me a menu and proceeded to chat back with a couple from France from the hotel which is great but it took him over 8 mins to come over to me and ask me what I wanted. Keep in mind, it was only the couple and myself at the bar only. He was not busy at all. I finally ordered a beer and he then proceeded to talk to the couple again which is fine but please be respectful of my presence. I still have not received my drink and patiently waiting. What was sad is that another guest arrived 10 minutes after me at the bar and was served a beer. I saw it happen in front of me and the bartender noticed and pretended like he was still working to fill up my beer.
I finally got my beer and asked to pay by card. He asked if I had cash which I answered no and asked to pay by card. He left a very sad experience for me where I did not feel recognized at all.
Kajintha
Stayed 2 nights in Aug 2024