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Le Méridien München

Family-friendly Munich hotel in Munich City Centre with a full-service spa

Photo gallery for Le Méridien München

Property amenity
Indoor pool
Executive Room, 1 King Bed, Non Smoking
Garden view
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
The current price is NZ$246
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
Bayerstr. 41, Munich, BY, 80335
  • Karlsplatz - Stachus
    ‪8 min walk‬
  • Theresienwiese
    ‪12 min walk‬
  • Koenigsplatz
    ‪13 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sofitel Munich Bayerpost

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is NZ$452
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sofitel Munich Bayerpost

About the area

Munich

A family-friendly stay in the heart of Munich awaits you at Le Méridien München. Within just a 15-minute stroll, you'll find popular places like Karlsplatz - Stachus and Theresienwiese. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Le Spa can include massages and body scrubs along with access to the sauna and steam room. The restaurant, Irmi, serves German cuisine and is open for dinner. Longitude 11 is the hotel's own cocktail bar, serving drinks along with breakfast and light fare. Enjoy the 24-hour gym and sauna. 6383 square feet (593 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this Munich City Centre hotel include Marienplatz and Viktualienmarkt.

What's nearby

  • Karlsplatz - Stachus - 8 min walk
  • Theresienwiese - 12 min walk
  • Marienplatz - 16 min walk
  • Viktualienmarkt - 18 min walk
  • Hofbräuhaus - 5 min drive

Getting around

  • Munich (ZMU-Munich Central Train Station) - 3 min walk
  • Holzkirchner Bahnhof Tram Stop - 3 min walk
  • Franz Josef Strauss International Airport (MUC) - 45 min drive

Restaurants

  • ‪Yorma's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Dean & David - ‬2 min walk
  • ‪Münchner Stubn - ‬1 min walk
  • ‪Rubenbauers Döner - ‬2 min walk

About this property

Le Méridien München

Family-friendly Munich hotel in Munich City Centre with a full-service spa
Le Méridien München offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 6383 square feet (593 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the family-friendly Le Méridien München. Parking is available for a fee.

Smoking is allowed in designated areas at this Munich hotel.

  • 381 guestrooms or units
  • 9 levels
  • 6383 sq ft of conference space
  • 593 sq. m of conference space
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Le Méridien München offers 381 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Le Spa has 3 treatment rooms. Services include massages and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 35 per day; includes in/out privileges)
  • Valet parking on site (EUR 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Irmi
  • Longitude 11

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,383 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Weight limit: 55 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 35.00 per day (in/out privileges)
  • Valet parking fee: EUR 35.00 per day (in/out privileges)
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Meridien Hotel Munich
Meridien Munich
Munich Meridien
Le Meridien Munich Hotel Munich
Munich Le Meridien
Méridien München Hotel Munich
Méridien München Hotel
Méridien München Munich
Méridien München
Le Méridien München Hotel
Le Méridien München Munich
Le Méridien München Hotel Munich
Le Méridien Marriot München

Frequently asked questions

What is the cancellation policy at Le Méridien München?

Le Méridien München offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Le Méridien München?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Le Méridien München on 1 Mar 2025 start from NZ$245.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Le Méridien München?

Yep, Le Méridien München has a self car park with in/out privileges for EUR 35.00 per day.

Are there any beaches close to Le Méridien München?

The closest beach to Le Méridien München is Roberto Beach (12.6 km).

Is there a spa on site at Le Méridien München?

Yep, Le Spa is available for guests. It has a steam room and a sauna. You'll enjoy services like body scrubs.

Does Le Méridien München have a pool?

Le Méridien München has a pool and an indoor pool. The pool is open 7 AM to 9:00 PM.

What makes Le Méridien München a romantic place to stay?

Al fresco dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Le Méridien München.

Is Le Méridien München family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as changing tables and highchairs in the guestrooms, it's no surprise that Le Méridien München is a hit with families.

Does Le Méridien München serve breakfast?

You bet, cooked-to-order breakfast is available on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Le Méridien München?

No, Le Méridien München does not offer an airport shuttle service.

Is there a bar or restaurant at Le Méridien München?

Yep, they've got a lounge bar and an onsite restaurant that serves German cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Le Méridien München?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Le Méridien München?

Furry friends are welcome at Le Méridien München, with food and water bowls on offer. Just so you know, there's a weight limit of up to 25 kg per pet.

Le Méridien München Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Haider

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and comfortable experience...
Stayed 3 nights in Oct 2024

8/10 Good

Rachel

Stayed 2 nights in Nov 2024

8/10 Good

Faraj

Stayed 2 nights in Aug 2024

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 4 nights in Nov 2024

8/10 Good

Adeline

Stayed 4 nights in Oct 2024

10/10 Excellent

Hartley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

S

Liked: Cleanliness
Good location, close to station
Room was available early but we found out that the water was not working, so no Tlt or wash facilities for a while, it did come on later, updates were different from everyone we spoke to but apart from this, a good hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

6/10 Okay

TAGHREED

One day i have reached the room and it was not cleaned and the housekeeper is available only till 6 pm
Stayed 6 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

PAOLA, Davie

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities
Very expensive for what the hotel offered.
Stayed 3 nights in Sep 2024

10/10 Excellent

perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location across from central station!and 5 min walk to Oktoberfest. Friendly check in upon arriving from a long trip and a quiet room was all I needed .
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this is a nice hotel in a great location for the centre and transport, the room was not so great. The only request I made was for a high floor. We were initially lucky to be given an upgraded room - however, this was a double rather than the twin I had booked (sharing with my sister). We had to request that we be moved to a twin, but this meant a downgrade and it seemed like they had nothing left for us, so we were eventually given a room which required housekeeping late in the evening, clearly a room which is left until last. It was right at the front of the building on the busy (noisy) main road and on the lowest floor possible. Some building works going on nearby meant an early loud wake up call on the first morning. Such a shame after booking so far in advance and being given an upgrade to begin with, which of course we really appreciated, but we had booked a twin for a reason and wanted our own space!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oktoberfest Visit
Great location, friendly staff and room was very clean. Situated nicely- can walk to Oktoberfest in about 10 mins and Old Town Munich in 10 mins (opposite direction l). Also right across the street from train station making travel easy!
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice. Fresh water in our room daily. We overlooked the courtyard and so it was very quiet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Rosane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I was able to get a massage at the spa
Stayed 1 night in Sep 2024

6/10 Okay

Philip Joseph, Chicago

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel property was very conveniently located close to the train station and central Munich. The lobby and garden area very nice. Our room was clean and sufficient however the hallways are dingy, a bit musty and in need of updating. The Le Meridien and Sofitel are probably the nicer hotels in the area. My main concern was with the safety of the area as it is a bit "gritty" near the train station but that is nothing the hotel can correct and a trade-off for being a convenient proximity to the train.
Stayed 7 nights in Sep 2024

10/10 Excellent

Leanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay here! Staff is kind and helpful and the hotel is absolutely stunning. So glad we left Cucoon and stayed here :) thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Avenfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms!
Stayed 1 night in Aug 2024

6/10 Okay

Sze Ling

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel and amenities overall is okay but the Checked in experience is a nightmare. We arrived early so we did the checkin procedures at 1:30pm and were told that we just have to collect the keys after 3pm. We were back to the hotel around 3:30pm and saw the super long queue waiting to check in. So I asked on the staff with name initials A. L. T. and was told to queue all over again to just get the room keys. We were like so what s the point of all the checked in procedures? One man asked the same question that I did but he then got his room keys later on after I was told to queue again. Lucky that I met the staff who helped me with the check in and he was so nice to ask someone at back office to log in the system to get the room keys for us. Yet, one of the rooms was still not ready and end up we have to queue up again for get the key for the remaining room an hour later. Queuing for three times and an hour in total is not a pleasant experience to start with. More importantly, we feel that we were treated not the same by one of the staffs and there is obsiously inconsistency across the hotel in the checkin procedures. This is simply unprofessional and unfair to me after all the hotels I have visited from all over the world. Yet, staff the bar and restaurant are very nice and other staff at reception have been helpful. Hooe this review will be useful for customers who are looking for a smooth check in experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

LOVELYNE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the train station (literally on the other side of the hotel). Lovely amenities but the pool water was extremely cold.
Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay
Stayed 4 nights in Aug 2024