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Iberostar Selection Albufera Park - All Inclusive

4.0 star property
On beach with indoor pool for sandy fun near Playa de Muro
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iberostar Selection Albufera Park - All Inclusive

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
On the beach, white sand
Exterior
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Rooftop terrace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • All-inclusive
  • Spa
  • Housekeeping

Explore the area

Map
Avda. Playa de Muro, s/n, Muro, Mallorca, 7458
  • Playa de Muro
    4 min walk
  • Es Comú
    5 min walk
  • Albufera Natural Park
    3 min drive
  • Palma de Mallorca (PMI)
    55 min drive

Room options

View all photos for Family Room (Premium, Kids Garden)

Family Room (Premium, Kids Garden)

Family Room (Premium, Kids Garden)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Single Room, Balcony (Premium)

Individually decorated, individually furnished, desk, blackout curtains

Family Single Room, Balcony (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Sleeps 1
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Balcony (Premium)

Family Room, Balcony (Premium) | View from room

Family Room, Balcony (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Balcony, Partial Sea View (Premium)

Individually decorated, individually furnished, desk, blackout curtains

Family Room, Balcony, Partial Sea View (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Balcony

Individually decorated, individually furnished, desk, blackout curtains

Family Room, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Balcony, Garden View (Premium)

Family Room, Balcony, Garden View (Premium)

Family Room, Balcony, Garden View (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Single Room, Balcony

Individually decorated, individually furnished, desk, blackout curtains

Family Single Room, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Resort view
  • Sleeps 1
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Partial Sea View

Individually decorated, individually furnished, desk, blackout curtains

Family Room, Partial Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Pool View (Premium)

Family Room, Pool View (Premium)

Family Room, Pool View (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Premium Double Room Single Use

Individually decorated, individually furnished, desk, blackout curtains

Premium Double Room Single Use

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 28 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Family Single Room, Balcony, Partial Sea View (Premium)

Individually decorated, individually furnished, desk, blackout curtains

Family Single Room, Balcony, Partial Sea View (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Premium Double Room

Individually decorated, individually furnished, desk, blackout curtains

Premium Double Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Pool Access (Premium | Private Garden)

Family Room, Pool Access (Premium | Private Garden) | View from room

Family Room, Pool Access (Premium | Private Garden)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Renovated in 2023
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

About the area

Muro

An all-inclusive stay in Muro awaits you at Iberostar Selection Albufera Park - All Inclusive. You'll be 0.3 km (0.2 mi) from Playa de Muro and 3 km (1.9 mi) from Playa de Can Picafort. Highlights at this beachfront property include 6 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at SPA Sensations can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Buffet Terral, serves international cuisine. Spend the day at the beach and enjoy the on-site indoor swimming pool, kids' club and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free parking nearby, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Muro property include Hidropark and Alcúdia Port.

What's nearby

  • Playa de Muro - 4 min walk
  • Albufera Natural Park - 3 min drive
  • Playa de Can Picafort - 7 min drive
  • Alcúdia Port - 10 min drive
  • Alcúdia Beach - 14 min drive

Getting around

  • Muro Station - 22 min drive
  • Palma de Mallorca (PMI) - 55 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬4 min drive
  • ‪Vinicius - ‬4 min drive
  • ‪Willy - ‬4 min drive
  • ‪Barracuda Bar - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive

About this property

Iberostar Selection Albufera Park - All Inclusive

On beach with indoor pool for sandy fun near Playa de Muro
Iberostar Selection Albufera Park - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Selection Albufera Park - All Inclusive offers its guests a full-service spa, an indoor pool, and a seasonal outdoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the eco-certified Iberostar Selection Albufera Park - All Inclusive. A complete renovation of Iberostar Selection Albufera Park - All Inclusive was completed in January 2023.

Smoking is allowed in designated areas at this 4-star Muro property.

  • 250 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 bars or lounges
  • Built in 1989
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Iberostar Selection Albufera Park - All Inclusive offers 250 air-conditioned accommodations, with blackout curtains. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. This Muro property provides complimentary wireless Internet access. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
SPA Sensations has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 20 metres

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Buffet Terral
  • Kyknos
  • Martinete
  • Nopal
  • Tamarindos

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Tennis
  • Volleyball
  • Ziplining

Family friendly

  • Children's club
  • Children's pool
  • Free cot
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children
  • Trampoline

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (32 centimetre wide door)
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Albufera Park
Iberostar Albufera Park
Iberostar Albufera Park Aparthotel
Iberostar Albufera Park Aparthotel Muro
Iberostar Albufera Park Muro
Iberostar Albufera Park Hotel Playa De Muro
IBEROSTAR Albufera Park Playa De Muro, Majorca
Iberostar Hotel Albufera Park
Iberostar Albufera Park Hotel Muro
Iberostar Albufera Park Hotel

Frequently asked questions

What is the cancellation policy at Iberostar Selection Albufera Park - All Inclusive?

Iberostar Selection Albufera Park - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Iberostar Selection Albufera Park - All Inclusive?

Yep, Iberostar Selection Albufera Park - All Inclusive is a short 4-minute walk from Playa de Muro. Fun beach activities include waterskiing, windsurfing and body boarding.

Is there a spa on site at Iberostar Selection Albufera Park - All Inclusive?

Yep, SPA Sensations is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as prenatal massages.

Does Iberostar Selection Albufera Park - All Inclusive have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from April to October.

What luxury perks are available at Iberostar Selection Albufera Park - All Inclusive?

Iberostar Selection Albufera Park - All Inclusive features a full-service spa, an indoor pool and 6 restaurants.

What makes Iberostar Selection Albufera Park - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Iberostar Selection Albufera Park - All Inclusive.

Is Iberostar Selection Albufera Park - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Iberostar Selection Albufera Park - All Inclusive is a hit with families.

Is there a free airport shuttle available at Iberostar Selection Albufera Park - All Inclusive?

No, Iberostar Selection Albufera Park - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Selection Albufera Park - All Inclusive?

Yep, you can grab a meal at Iberostar Selection Albufera Park - All Inclusive's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Iberostar Selection Albufera Park - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Iberostar Selection Albufera Park - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 276 reviews" "
Rating 8 - Good. 97 out of 276 reviews" "
Rating 6 - Okay. 19 out of 276 reviews" "
Rating 4 - Poor. 5 out of 276 reviews" "
Rating 2 - Terrible. 3 out of 276 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Haitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel we have ever been to!
Excellent hotel - the best we have ever been to. Great service and very friendly and polite staff. Amazing entertainment, lovely pools and excellent access to the beach! And where do I start with the food - you will be spoiled for choice and all food is seriously delicious!
Stayed 7 nights in Jul 2024

10/10 Excellent

Aydin

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

8/10 Good

Dipti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Eldar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Charlotte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Albufera Park with my 3 year old son for some autumn sun and we were really impressed with the hotel. I should start by saying this is a family hotel and it does that brilliantly, if you do not have children I probably wouldn’t recommend. The recent renovation means the whole place is really smart and the cleaners do a fantastic job of keeping up with everything, it was spotless. The food and drinks were varied and plentiful. I am a vegetarian and my son has a dairy allergy. Both were catered for although I must call out that the food labels (which had allergens on) were often on the wrong foods, as long as you are aware of that and check the food yourself it’s fine. The entertainment schedule is also really varied and includes fitness classes, evening shows, bands from outside the hotel, and even things like cocktail classes and Spanish fan making which my son really enjoyed! The kids club looked great but my son was too young, I’m sure they would have welcomed him but he’s happy in the sand of the beautiful beach that the hotel has direct access to. The other point to celebrate is the fact the hotel is doing a lot to be eco friendly, and not just shouting about it. No single use plastics, refillable cups when glass isn’t appropriate, and I love that the room key was a tag on our bracelets. All standard drinks are self service which we found really convenient and efficient but you can also go to the bar for a finer drink such as cocktails. Loved it.
Stayed 6 nights in Oct 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel you must go to
Amazing! Food was great and such a great place for kids! Will def return.
Stayed 4 nights in Sep 2023

8/10 Good

Afschineh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if traveling with kids.
Stayed 6 nights in Jul 2023

10/10 Excellent

Bobak, Lake Oswego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️
Stayed 2 nights in Aug 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.
Stayed 7 nights in Jul 2023

2/10 Terrible

Ayesha

Disliked: Staff & service, property conditions & facilities
I had a horrendous experience at Hotel Albufera Park booked through Expedia. Despite booking a superior double room, I was given a standard family room upon arrival. This inconvenienced me as I wanted "me time" away from my children. The room's location above the children's play area resulted in constant disturbances from early morning onwards. The exorbitant price I paid did not match the lack of basic amenities such as tea, coffee, water, and a minibar. The hotel staff claimed no record of my booking and suggested contacting Expedia for resolution, showing a lack of coordination. When I showed them a picture of the expected room, they demanded an additional fee. Andrei promised a room change but failed to deliver, leaving me in a mosquito and bed bug-infested room. The hotel did not provide Wi-Fi details, forcing me to rely on my phone's data. I encountered further issues, including a malfunctioning blow dryer and being presented with alcohol despite not being a drinker. Assistant Manager Cristina offered drinks and tea bags but failed to address the core issues. The bed had wheels, causing inconvenience and discomfort. When I expressed dissatisfaction, Cristina claimed no available rooms due to longer-staying guests, prioritizing them over my concerns. Reception staff member Andrei denied promising a room change. I reached out to Expedia, but the hotel claimed no available rooms for relocation. Absolute horrible experience

8/10 Good

Roose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great Family Resort.
Stayed 6 nights in Jul 2022

6/10 Okay

Gayathiri

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very good although some of the fixtures etc. in the room were broken/old and worn. This was not an issue considering how little money must have been coming in due to Covid/travel restrictions. It was always kept very clean and the staff were very welcoming and helpful
Stayed 9 nights in Apr 2022

10/10 Excellent

Carlos Eduardo Palacio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note that this review is for Iberostar Alcudia Park as we were relocated to that resort due to early closure of the Iberostar Albufera Park
Stayed 8 nights in Oct 2021

10/10 Excellent

M C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend
Overall we had an excellent experience with the hotel. The staff were absolutely wonderful and went the extra mile to make you comfortable. The swimming pool is great and the beach is amazing. The air conditioner in the room was great and rooms were clean. There were loads of different activities for kids during the day and always a different entertainment in the evenings. The food is the only thing that I felt it could be better but the buffet restaurants had lots of options for the whole family. They have a great nurse on site that helps with info for coronavirus test booking. You can easily take your test at the hotel. The nurse also arranged for a private doctor to come for a quick appointment. It was all very smooth and well managed.
Stayed 7 nights in Aug 2021

10/10 Excellent

Susanna

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Pools Beach dining etc.
Stayed 7 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

10/10 Excellent

Brad, Germany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a our second stay at this resort and we are already planning next year! The staff is extremely pleasant and always helpful. Everyone is so nice, from the cleaning staff, maintenance staff, front desk and complete restaurant team. Great variety of food every night. Pools are clean easy access to the beach. Again, just a great hotel. Facilities are nice and clean. But the staff and location make completely make up for the dated facilities.
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel got everything you need. Very relaxing and the food is delicious. I would definitely return.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too busy in mid-May
I stayed here for a wedding during the not-quite-peak season, so it wasn't too busy. Service was excellent, restaurants are buffet-style but decent, a number of outdoor pools and not far from the beach. Local area isn't the busiest as it's furthest out from the main shops, although there's a few nearby.
Stayed 5 nights in May 2019