Wyndham Garden Muscat Al Khuwair

4.0 star property
Central hotel connected to a shopping centre in Muscat with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Wyndham Garden Muscat Al Khuwair

Bar (on property)
Indoor pool, outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
Exterior
Minibar, in-room safe, individually furnished, desk
Daily buffet breakfast (OMR 8 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is NZ$121
includes taxes & fees
8 Nov - 9 Nov

Explore the area

Map
DOHAT AL ADAB STREET, Muscat, 00133
  • Oman Natural History Museum
    4 min drive
  • Royal Opera House Muscat
    5 min drive
  • Muscat Grand Mall
    5 min drive
  • Muscat (MCT-Muscat Intl.)
    19 min drive

Room options

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Room, 2 Single Beds, Accessible, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

Room, 2 Single Beds, Non Smoking (Guest)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Single Beds, Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds, Smoking (Guest)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 1 King Bed, Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Smoking (Guest)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Guest)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Muscat

Wyndham Garden Muscat Al Khuwair places you in the heart of Muscat, connected to a shopping centre and 3.4 km (2.1 mi) from Oman Natural History Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, Al Andalus Restaurant, is open for breakfast, lunch and dinner. Enjoy the gym, sauna and pool loungers. 3143 square feet (292 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4-property class Muscat hotel include Muttrah Souq and Al Mouj Marina.

What's nearby

  • Oman Avenues Mall - 5 min drive
  • Royal Opera House Muscat - 5 min drive
  • Muscat Grand Mall - 5 min drive
  • Qurum Beach - 9 min drive
  • Sultan Qaboos Grand Mosque - 10 min drive

Getting around

  • Muscat (MCT-Muscat Intl.) - 19 min drive

Restaurants

  • ‪Tea Corner ركن الشاي - ‬17 min walk
  • ‪Fairoz Coffee Shop - ‬2 min drive
  • ‪The Coffee Bean & Tea Leaf - ‬10 min walk
  • ‪Asfahan Nights Resturant - ‬2 min drive
  • ‪Fun Juice - ‬19 min walk

About this property

Wyndham Garden Muscat Al Khuwair

Central hotel connected to a shopping centre in Muscat with free parking
Wyndham Garden Muscat Al Khuwair offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3143 square feet (292 square metres) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Wyndham Garden Muscat Al Khuwair. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Muscat hotel.

  • 143 guestrooms or units
  • 11 levels
  • 2 buildings
  • 3143 sq ft of conference space
  • 292 sq. m of conference space
  • Built in 2019
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Dining venue
Wyndham Garden Muscat Al Khuwair offers 143 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 42-inch LED televisions come with satellite channels. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: OMR 8 for adults and OMR 4 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al Andalus Restaurant
  • Churasscaria Steak House
  • Express Cafe

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,143 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Muscat Al Khuwair

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 8 for adults and from OMR 4 for children
  • Airport shuttle fee: OMR 12 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Wyndham Garden Muscat Al Khuwair.

Property is also known as

Wyndham Muscat Al Khuwair
Wyndham GDN Muscat AL Khawair
Wyndham Garden Muscat Al Khuwair Hotel
Wyndham Garden Muscat Al Khuwair MUSCAT
Wyndham Garden Muscat Al Khuwair Hotel MUSCAT

Frequently asked questions

What is the cancellation policy at Wyndham Garden Muscat Al Khuwair?

Wyndham Garden Muscat Al Khuwair offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Muscat Al Khuwair?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Wyndham Garden Muscat Al Khuwair on 8 Nov 2024 start from NZ$121.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Muscat Al Khuwair?

Yep, Wyndham Garden Muscat Al Khuwair has a free self car park.

Are there any beaches close to Wyndham Garden Muscat Al Khuwair?

The closest beach to Wyndham Garden Muscat Al Khuwair is Qurum Beach (4.9 km).

Does Wyndham Garden Muscat Al Khuwair have a pool?

Wyndham Garden Muscat Al Khuwair has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at Wyndham Garden Muscat Al Khuwair?

Wyndham Garden Muscat Al Khuwair features a health club, an outdoor pool and an indoor pool.

Does Wyndham Garden Muscat Al Khuwair serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Wyndham Garden Muscat Al Khuwair?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Wyndham Garden Muscat Al Khuwair?

Yep, you can grab a meal at Wyndham Garden Muscat Al Khuwair's onsite restaurant that serves breakfast, lunch and dinner.The dining venue is closed on Sunday, Monday, Tuesday, Wednesday and Thursday.

What time are check-in & check-out at Wyndham Garden Muscat Al Khuwair?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Garden Muscat Al Khuwair?

No, pets and service animals are not allowed.

Wyndham Garden Muscat Al Khuwair Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 7 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Stayed 4 nights in Jul 2024

2/10 Terrible

samih

Stayed 3 nights in May 2024

10/10 Excellent

Muhammad abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing staff Very helpful Did an early checkin
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good value for money
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Maria C

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel and location
Hotel was ok. Location is good, but you'll need a car to move around as Muscat is big. My main complain was that at check-in our rooms were not ready (we were there at 330, 30 mins after check-in started). We were told that we just had to wait as the cleaners were in the room. While i understand that eventualities do happen, what bothered me was the attitude of the reception woman who didnt even apologize for the rooms not being ready basically rudely ordered us to wait until the cleaning staff finished. This is certainly not the situation you'd like to find yourself into after a very long trip.
Stayed 4 nights in Mar 2023

10/10 Excellent

Muhammad abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Excellent staff and amazing setup of hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Amarjit Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building and location
Stayed 5 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sudden staycation due to almost citywide blackout
Stay was really good; the situation of an almost city-wide blackout tested the reception service of the hotel. Given mine was short-notice (1hr booking prior to checking in before midnight) due to the situation, reception was busy and my booking was nowhere in their records. Thanks to the initiative of the reception hotel staff of manually checking me in even though I waited for more than an hour, with other potential guests rushing in to book just for the night due to unbearable heat.
Stayed 1 night in Sep 2022

8/10 Good

Nischay

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A great Hotel in Al Khuwair Muscat
It’s a wonderful hotel in center of town with lots of eateries, shops or other facility around in an area called Al Khuwair, the staff all are fantastic very friendly, plenty of parking out and in basement, great rooms with all required comforts. I will stay back when ever I come back to Muscat …
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay hindered by slow internet
Great stay hindered by slow internet and hassle way for logging into the wi-fi network.
Stayed 1 night in Jun 2022

8/10 Good

Maged M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very nice and clean. Staff were responsive to needs. Breakfast needs improvements.
Stayed 6 nights in Apr 2022

10/10 Excellent

Mohamed

Stayed 1 night in Apr 2022

10/10 Excellent

Mohamed

Stayed 3 nights in Mar 2022

10/10 Excellent

Omer masood

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an amazing hotel
Stayed 3 nights in Jan 2022

8/10 Good

kaddour

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very very nice staff, very clean and ideal location for cafes and restaurants.
Stayed 3 nights in Dec 2021

6/10 Okay

Yosun

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel food and food service quality is lower than expectations. Restaurant food is overpriced. Asked for wake up call but didn't hear a call at all. Otherwise, it is new, modern hotel in a central location.
Stayed 3 nights in Nov 2021

10/10 Excellent

Zubair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Property n cleanliness n service food room hygene all were excellent
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Could improve the check-in process to make it faster.
Stayed 1 night in Apr 2021

10/10 Excellent

Xaviar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was good. Front desk was simply amazing.
Stayed 8 nights in Apr 2021

10/10 Excellent

Amr, Muscat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Friendly staff clean quit Just only one request If you can replace trash can at the B1&B2 front of the elevators that will be great
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel just opened recently so it’s very new, very clean, the stuff is really very nice and the breakfast buffet is great. But the mattresses are not good in my opinion. The mattress on the king-size bed was plastic covered and due to that very loud when moving or turning around. Our kids on the extra beds had very hard mattresses also covered fully by plastic which made them very uncomfortable.
Stayed 2 nights in Feb 2020

10/10 Excellent

fabian, dubai

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was clean and lovely decor with helpful staff. good location with plenty restaurants nearby
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
This new hotel is new and nicely appointed in an OK reasonably central location in Muscat. It is nicely furnished to a good standard and rooms are large and bright. We however had countless problems with the staff and service levels during our stay. The first night we were kept awake by constant loud banging, the source of which was never discovered. We asked to move rooms and were subsequently upgraded which was a nice touch. However, all our subsequent interactions with the reception desk never resulted in a resolution to any issues we had. For example on making tea hot water poured all over the floor and burned me because the cup was cracked and leaking. I called reception and asked for a replacement cup. The cup never arrived. The following day we went out for the morning. Upon our return late afternoon we found our room had not been cleaned which was annoying as we were wanting to change to go out for dinner. Upon leaving again in the evening we advised reception it hadn't been cleaned, advised that we were going out for the evening and requested it was cleaned before we returned. We returned later that evening to find it still hadn't been cleaned despite us highlighting the issue. All in all really poor service from a hotel in this category and not really one we would return to. There are better in Muscat.
Stayed 3 nights in Feb 2020

10/10 Excellent

Amr, Oman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As usual amazing comfortable quite clean friendly staff at the front desk and helpful
Stayed 1 night in Feb 2020