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Grand Palace Hotel

3.5 star property
Hotel in Mzuzu with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palace Hotel

Lobby
Exterior
Lobby
In-room safe, desk, soundproofing, free WiFi
Outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
The price is NZ$196
includes taxes & fees
22 Nov - 23 Nov

Explore the area

Map
near the Reserve Bank of Malawi, Mzuzu
  • Museum
    2 min drive
  • Mzuzu Stadium
    5 min drive
  • Mzuzu University
    8 min drive
  • Mzuzu (ZZU)
    3 min drive

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Private bathroom
Jetted bath
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

In-room safe, desk, soundproofing, free WiFi

Studio

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Private bathroom
Deep-soaking bath
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, soundproofing, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Private bathroom
Deep-soaking bath
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Sunbird Mzuzu
Breakfast included
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (15)
The price is NZ$298
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sunbird Mzuzu

About the area

Mzuzu

Grand Palace Hotel puts you in the centre of Mzuzu, 2.8 km (1.8 mi) from Museum and 4 km (2.5 mi) from Mzuzu Stadium. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Amore, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free English breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Mzuzu hotel include Mzuzu University and Mzuzu Wildlife Conservation Park.

What's nearby

  • Museum - 2 min drive - 2.7 km
  • Mzuzu Stadium - 5 min drive - 4.6 km
  • Mzuzu University - 8 min drive - 7.6 km
  • Mzuzu Wildlife Conservation Park - 9 min drive - 7.6 km
  • Chikale Beach - 81 min drive - 51.1 km

Getting around

  • Mzuzu (ZZU) - 3 min drive

Restaurants

  • ‪Mzuzu Coffee Den - ‬2 min drive
  • ‪Villa Kagwentha - ‬2 min drive
  • ‪Grand Palace Hotel - ‬2 min walk
  • ‪Big Bite - ‬2 min drive
  • ‪Key Lounge - ‬10 min walk

About this property

Grand Palace Hotel

Hotel in Mzuzu with free breakfast and fitness centre
Grand Palace Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Grand Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mzuzu hotel.

  • 57 guestrooms or units
  • Conference rooms
  • English breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Palace Hotel offers 57 air-conditioned accommodations with a safe and free toiletries. 32-inch LCD televisions come with satellite channels. This Mzuzu hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amore

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one way)
  • Airport shuttle fee per child: USD 25.00 (one-way), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property Registration Number 16877105

Property is also known as

Grand Palace Hotel Mzuzu
Grand Palace Mzuzu
Grand Palace Hotel Hotel
Grand Palace Hotel Mzuzu
Grand Palace Hotel Hotel Mzuzu

Frequently asked questions

What is the cancellation policy at Grand Palace Hotel?

Grand Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palace Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Palace Hotel on 22 Nov 2024 start from NZ$195.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palace Hotel?

Yep, Grand Palace Hotel has a free self car park.

Are there any beaches close to Grand Palace Hotel?

The closest beach to Grand Palace Hotel is Chikale Beach (36.8 km).

Does Grand Palace Hotel have a pool?

Grand Palace Hotel has an outdoor pool and a kids' pool.

Does Grand Palace Hotel serve breakfast?

Yeah, complimentary English brekkie is served daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Grand Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palace Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Grand Palace Hotel?

No, pets are not allowed.

Grand Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lilian

Travelled with family
Disliked: Property conditions & facilities
Walkable and sone friendly and respectiful gems

8/10 Good

BOAZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Anita

Stayed 2 nights in Apr 2022

2/10 Terrible

Ayako

Stayed 1 night in Mar 2022

8/10 Good

Chikumbusko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel with good customer service. Comfortable rooms, courteous staff and an ambient and relaxing atmosphere. My only negative comment is that the pool is not maintained properly and I was not able to swim as it looked dirty. After I made this comment to the front desk they assured me that next time it will be clean so we will see. Otherwise this is an excellent hotel but just let down by this one area.
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant well set out property on outskirt of Mzuzu on main road. Good amenities and service. Very efficient staff. Much better value than Rival sunbird.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stopped in Mzuzu for what was meant to be a quick overnight trip, and has turned into an almost 2-week visit. When I arrived, I checked in easily and went to my room. We then went out to do some errands. When I returned, I admit I was a bit rude with one of the front desk employees because there had been some kind of an issue with their ability to verify my payment through Expedia. He was a pure professional despite my attitude, for which I later apologized. The staff here are incredible. From the housekeepers, laundry, restaurant, bellman (watch out, he's a boxer!) and more. The restaurant on site has a very diverse menu of great choices, and room service was always prompt and on point. This will be my hotel of choice when I am visiting Mzuzu. The owners and managers should be proud of their team and performance.
Stayed 1 night in Jun 2021

10/10 Excellent

Huw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable stay
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean not convenient. Found a gecko in the bathroom. A sick dying one. Very disgusting.
Stayed 1 night in Nov 2019

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ts worth the price and more
They went out of there way to make my stay great‼️Thanks folks I’ll miss you😀
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a nice property but considering that it is classing itself as a top standard hotel, more attention to detail should be given. The hotel lists as having a pool but in reality it is more like a pond ! And not ideal for a serious swim and also does not look very clean. Also some of the chairs around the pool were broken. In the rooms I only found one plug socket which was rather annoying. They try to make one socket for every nation but not very helpful. The restaurant service is good but the chefs are Indian so most food is spicy and people should be aware that this hotel does not serve alcohol although they don't make this clear unless pressed. The first night I was just told that the hotel did not have any wine which I found very strange for a top class hotel but later a manager explained that they don't serve alcohol although they will sometimes get it for you from a bar next door . All in all a nice property, rooms are clean and beds comfortable but some improvements are needed.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Richard

The staff are super friendly. The restaurant happens to be the best place in town to eat. I have stayed here before and will plan to do so again whenever I am in Mzuzu.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

huwp, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
The staff that knew my name from previous stays greeted me by my surname and asked how m wife is. Staff always courteous and can't do enough for you.
Stayed 2 nights in Aug 2018

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay on Mzuzu
My stay was very good. It was comfortable, consistent power, strong internet, great food and service. I was very happy with my chose to stay here.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased in Mzuzu!
Service at the hotel is exceptional and it is by far the best place I have stayed in Mzuzu. Food is outstanding for the price!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
December Visit
Poor electric problems in Mzuzu, Hotel didn't have backup generators working during the stay. This is notorious in December, family friends informed me during my stay. Electric went off in the middle of the night Sun / Mon morning, off until returned to Hotel during the evening. Again went off during Mon night / Tue morning and didn't come back on during Tuesday morning and early afternoon.
Stayed 2 nights in Dec 2017

8/10 Good

M, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in Mzuzu
Modern hotel in Mzuzu, quiet when I stayed. Room quality good.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
チェックイン時に部屋の種類を間違えられた。スタジオで予約していたのがスタンダードに案内されたので、文句を言ったらすぐにスタジオルームに案内しなおしてくれたが、すなわちフロントには私の予約内容が入っていなかったということになる。 　築5年で比較的新しいから、まだ清潔感はある。
Stayed 1 night in Apr 2019

6/10 Okay

TOYOTA

Disliked: Cleanliness, property conditions & facilities
全体的にスタッフの接客はよかったが、予約がうまく通っていなくて別の部屋に通された。変更のお願いをしたが、スムーズな変更ができず手間取った（担当者が引き継ぎをうまくしていなかった様子）。４人で泊まる部屋なのにアメニティが１人分で、もちろん指摘をすれば持って来てくれるが、言わないと気が付けないのは改善の余地ありな接客レベルです。バスタブにお湯を溜めたかったのだけども、栓がうまく閉まらず使えなかったのは残念（修理工さんを呼んだが直せず断念）。時間外朝食をお願いしたが快く対応してくれたことなど、もちろん気持ちよい接待も受けました。スタッフ同士の情報連携をきちんとして「自分は聞いていない」を言い訳にしなくなると全体のサービスレベルが良いよくなると思います。
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
It was my first stay at this hotel but I could spent comfortable with good facilities and nice meals. I could feel as if I am in the other developed countries.
Stayed 1 night in Nov 2017