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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Hotel with a coffee shop/cafe, a short walk to Lake Biwa

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Public bath
Exterior
Standard Suite, 2 Single Beds, Lake View
Exterior
Standard Room, 2 Single Beds (Japanese Western Style)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • All-inclusive
  • Laundry
  • Housekeeping
  • Breakfast available
  • Air conditioning
The current price is NZ$192
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Ho Park
    ‪3 min walk‬
  • Lake Biwa
    ‪4 min walk‬
  • Nagahama Castle Historical Museum
    ‪6 min walk‬

Room options

View all photos for Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 9
  • 2 Single Beds

View all photos for Classic Twin, Lake View

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin, Lake View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Japanese Western Style)

Standard Room, 2 Single Beds (Japanese Western Style)

Standard Room, 2 Single Beds (Japanese Western Style)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 7
  • 2 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 7
  • 4 Single Futons

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

In-room safe, desk, iron/ironing board, free WiFi

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 8
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 Single Bed, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Single Bed, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Mountain View

Standard Room, 1 Single Bed, Mountain View

Standard Room, 1 Single Bed, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
Shower/bath combination
  • Sleeps 6
  • 2 Single Beds

Stateroom, Suite, Annex 4Beds

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 2

Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Other - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Triple - Non-Smoking

  • Sleeps 4

Standard Semi-double - Non-Smoking

  • Sleeps 1

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Economy Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed

  • Sleeps 6

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Deluxe Japanese-Western mixed

  • Sleeps 5

Semi-double - Non-Smoking

  • Sleeps 1

Regular Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

Similar properties

Public bath

Green Hotel Yes Nagahama Minatokan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (263)
The price is NZ$130
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Green Hotel Yes Nagahama Minatokan

About the area

Nagahama

Grand Mercure Lake Biwa Resort & Spa places you steps from Ho Park and within a short 5-minute stroll of Lake Biwa. Highlights at this hotel include a restaurant and in-room free WiFi. .A day of pampering can include body scrubs and body treatments. The buffet restaurant, レイクビュー, serves local and international cuisine and is open for breakfast and dinner. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and karaoke. Each morning buffet breakfast is served between 7 AM and 9:00 AM. There's also self parking, along with the convenience of free train pick-up service. .In proximity to this 4-property class Nagahama hotel you'll find Hikone Castle.

What's nearby

  • Lake Biwa - 4 min walk
  • Keiunkan Garden - 10 min walk
  • Yanmar Museum - 15 min walk
  • Kaiyodo Figure Museum - 15 min walk
  • Kurokabe Square - 16 min walk

Getting around

  • Nagahama Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 149 min drive

Restaurants

  • ‪Beko Market - ‬8 min walk
  • ‪伊吹山珈琲店 - ‬12 min walk
  • ‪SUNカリー部 - ‬13 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪秋吉長浜店 - ‬7 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Hotel with a coffee shop/cafe, a short walk to Lake Biwa
Some rates at Grand Mercure Lake Biwa Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Grand Mercure Lake Biwa Resort & Spa offers its guests hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. Grand Mercure Lake Biwa Resort & Spa also features karaoke, laundry facilities, and shopping on site. For a fee, parking is available.

This 4-star Nagahama hotel is smoke free.

  • 362 guestrooms or units
  • 13 levels
  • Karaoke
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Grand Mercure Lake Biwa Resort & Spa offers 362 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Nagahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults and JPY 1815 to 2000 for children
  • Self-parking fee: JPY 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

What is the cancellation policy at Grand Mercure Lake Biwa Resort & Spa?

Grand Mercure Lake Biwa Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on 10 Mar 2025 start from NZ$192.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Lake Biwa Resort & Spa?

Yep, Grand Mercure Lake Biwa Resort & Spa has a self car park for JPY 500 per night.

Are there hot tubs in the rooms at Grand Mercure Lake Biwa Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Mercure Lake Biwa Resort & Spa serve breakfast?

Sure does, buffet brekkie is on offer daily from 7 AM to 9:00 AM.

Is there a free airport shuttle available at Grand Mercure Lake Biwa Resort & Spa?

No, Grand Mercure Lake Biwa Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Lake Biwa Resort & Spa?

Yep, you can grab a meal at Grand Mercure Lake Biwa Resort & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Mercure Lake Biwa Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Mercure Lake Biwa Resort & Spa?

No, only service animals are allowed.

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 397 reviews
Rating 8 - Good. 165 out of 397 reviews
Rating 6 - Okay. 65 out of 397 reviews
Rating 4 - Poor. 30 out of 397 reviews
Rating 2 - Terrible. 14 out of 397 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024

10/10 Excellent

Claude, Klamath Falls

Liked: Cleanliness, staff & service, property conditions & facilities
The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama.
Stayed 1 night in Nov 2024

4/10 Poor

Jaswinder

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

6/10 Okay

daiki

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Stayed 1 night in Aug 2024

10/10 Excellent

ARMANDO

Travelled with family, Travelled with group
Liked: Amenities
Nice pool and big bath!! The free beverage and food area also very nice!!
Stayed 1 night in Jul 2024

10/10 Excellent

helena

Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Stayed 1 night in Jun 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Khai Wor, Singapore

Travelled with group
Liked: Staff & service
It has a nice view.
Stayed 1 night in May 2023

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on the banks of Lake Biwa and it’s very easy to walk to Nagahama shopping street
Stayed 3 nights in Apr 2023

10/10 Excellent

Yumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel has hot springs which opens early morning. also, the hotel is close to the small gallery and shopping area.
Stayed 2 nights in Feb 2023

8/10 Good

Hak Kwong, Richmond Hill

Travelled with family
Liked: Cleanliness, amenities
The property is located near the lake, offering splendid view. The staff has difficulty communication in English. The dining option is lacking, with very few tables available for so many guests.

6/10 Okay

Fabio

Stayed 1 night in Jul 2022

8/10 Good

ANDREY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was awesome 30 years ago, but now it is too old
Stayed 1 night in May 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Awfully expensive for what you get. The hotel is centrally located to the sights in Nagahama / the IC / the lake .... but the overall price for the hotel / experience was too expensive.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff
The view from the room was magnificent, the staff was nice. Less than ten minutes walking from Nagahama station and also close to the Nagahama pier (where you may take the tourism steam boat to Chikubu island).
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had bad ventilation and low ceiling. Felt not terribly cleaned, butbwas overall ok
Stayed 2 nights in Dec 2019

8/10 Good

MERVYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A RESTFUL RESORT HOTEL
THIS HOTEL WAS ABIT PRICEY BUT WE HAD A VERY ENJOYABLE STAY. THEY HAD ENGLISH SPEAKING FRONT DESK STAFF WHO WERE VERY FRIENDLY AND EFFICIENT. WE TOOK A ROOM FACING THE LAKE WHICH WAS SPACIOUS AND COMFORTABLE. THERE WAS NOT MUCH ACTIVITY AROUND THE HOTEL AND ABIT OF DRIVING INVOLVED TO SEE THE AREA BUT IT'S IDEAL FOR CHILLING OUT AND A WALK ALONG THE LAKESHORE IN THE MORNINGS WAS VERY PLEASANT, EVEN IN SUMMER. STRONGLY RECOMMEND THE HOTEL TO STAY IN WHEN VISITING THE NORTHERN PART OF LAKE BIWA !
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice bath house
Stayed 1 night in Jun 2019

8/10 Good

JMS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great Lake View, and located walking distance to Nagahama Port to visit Chikubu-Island via Ferry. We wish we knew they provide a free shuttle between hotel and Nagahama Station in advance. We did not check that when we booked the hotel.
Stayed 2 nights in May 2019

8/10 Good

MAYUMI

Liked: Cleanliness, staff & service, property conditions & facilities
夕陽が綺麗で、レイクビューのお部屋でよかった。 ただ、毎回、エレベーターの待ち時間がもどかしかったです
Stayed 1 night in Nov 2024

8/10 Good

Kyoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities
食事のビュッフェはとても良かったが、部屋のトイレ、お風呂が段差が有り、踏み台はあったが、かなりの段差なので、最初踏み台に気がつかなくて、脚が少し悪いので大変でした。 浴衣が、淡路島も同じでしたが、硬くゴワゴワした生地で、着心地が良くないので、寝る時には無理で、部屋着を持って行ってたので良かったが、出来れば、作務衣にしてもらえれば、食事の時も寝る時にも着れるので、考えて頂ければと思います。
Stayed 1 night in Nov 2024

8/10 Good

KEIZO

Liked: Cleanliness, staff & service, property conditions & facilities
以前のホテルの時に泊まったので、安心して泊まれた。スパ付きで素泊まりができて、コスパも良い。連泊した。
Stayed 2 nights in Nov 2024

10/10 Excellent

CHIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
建物は古いけれど、大浴場やラウンジ、レストランも綺麗でサービスは良かったです！ 食事もゆ
Stayed 1 night in Nov 2024