10/10 Excellent
Nicole
2 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed by this hotel and would definitely return!
It’s located very close to Nagano Station (approx. 2-5 min walk), so very convenient and easy to transport luggage. It’s located across the street from a Starbucks, beside a 7/11, and 30 seconds from a very cool restaurant that serves amazing vegan food. It’s very easy to catch a city bus nearby or walk (uphill) to the temple.
I arrived in the morning, stored my luggage at the hotel before check-in, then went by bus to Snow Monkey Park. It’s very convenient if you’re considering this same route. When I return to check in, they had already brought my luggage to the room which made checking in a breeze! I was very pleasantly surprised — it’s the kind of service you’d expect at an upscale hotel.
The room was very clean, comfortable, and a good size. The whole hotel was very clean and modern. The staff were very friendly. The onsen is also very nice. Located on the 11th floor, it has an outdoor hot pool as well. It’s open from 3 pm to 10 am.
I really can’t say enough good things about this hotel — I was really impressed and most definitely would return!
Nicole
Stayed 1 night in Oct 2024