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Hakuba Sunvalley Hotel

3.0 star property
Family-friendly slopeside fun with restaurant

Photo gallery for Hakuba Sunvalley Hotel

Exterior
Japanese Style Room for 4 people
Snow and ski sports
Family Suite
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NZ$354
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
26031 Kamishiro, Hakuba, Nagano, 399-9211

Room options

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Desk
In-room safe
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons

View all photos for Traditional Room

Traditional Room

Traditional Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Desk
In-room safe
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese Style Room for 4 people

In-room safe, desk, free WiFi

Japanese Style Room for 4 people

Highlights

Air conditioning
Flat-screen TV
Free extra futon mattress
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Desk
  • Sleeps 4
  • 4 Single Futons

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Desk
In-room safe
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Desk
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Free extra futon mattress
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Desk
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

About the area

Hakuba

A family-friendly stay in Hakuba awaits you at Hakuba Sunvalley Hotel. Within a short 5-minute stroll, you'll find Hakuba Valley Ski Area and Hakuba Goryu Ski Resort. Highlights at this ski hotel include a restaurant and in-room free WiFi. .The restaurant, レストラン, is open for breakfast and dinner. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find ski rentals on site. Added amenities include free Wi-Fi in public areas and ski storage. Each morning Taiwanese breakfast is served between 7:00 AM and 8:30 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Sights within a 10-minute drive of this 3-property class Hakuba hotel include Hakuba 47 Winter Sports Park and Happo-one Adam Gondola.

Getting around

  • Hakuba Station - 8 min drive

Restaurants

  • ‪高橋家 - ‬3 min drive
  • ‪カフェテリアレストラン ハル - ‬13 min walk
  • ‪レストラン アリス - ‬3 min drive
  • ‪漁師食堂 - ‬15 min walk
  • ‪そば処山人 - ‬3 min drive

About this property

Hakuba Sunvalley Hotel

Family-friendly slopeside fun with restaurant
Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences such as ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. WiFi is free in public spaces. Free self parking is available.

This 3-star Hakuba hotel is smoke free.

  • 25 guestrooms or units
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Dining venue
Hakuba Sunvalley Hotel offers 25 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided once per stay.

There are hot springs open between 9:00 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Bar (on property)

Holiday Inn Resort Kuroyon by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 117 reviews
The price is NZ$186
includes taxes & fees
4 Apr - 5 Apr
Holiday Inn Resort Kuroyon by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily Taiwanese breakfast available 7:00 AM to 8:30 AM for a fee: JPY 1,500 for adults and JPY 1,000 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,000; reservation required

Restaurants on site

  • レストラン

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Hot spring
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's toys
  • Highchair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Spa

  • Hot spring
  • Hot springs open from 9:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check in by 6:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Taiwanese breakfast: from approximately JPY 1500 for adults and from JPY 1000 for children
  • Hosted evening meal: JPY 4000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 9:00 AM to 11:00 PM.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakuba Sunvalley Hotel Hotel
Hakuba Sunvalley Hotel Hakuba
Hakuba Sun Valley Hotel Annex
Hakuba Sunvalley Hotel Hotel Hakuba

Frequently asked questions

What is the cancellation policy at Hakuba Sunvalley Hotel?

Hakuba Sunvalley Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hakuba Sunvalley Hotel?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Hakuba Sunvalley Hotel on 2 Apr 2025 start from NZ$353.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hakuba Sunvalley Hotel?

Yep, Hakuba Sunvalley Hotel has a free self car park.

Is Hakuba Sunvalley Hotel family-friendly?

You bet! With amenities such as an arcade, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hakuba Sunvalley Hotel is a hit with families.

Does Hakuba Sunvalley Hotel serve breakfast?

Sure does, Taiwanese breakfast is served daily from 7:00 AM to 8:30 AM.

Is there a free airport shuttle available at Hakuba Sunvalley Hotel?

No, Hakuba Sunvalley Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hakuba Sunvalley Hotel?

Yep, you can grab a meal at Hakuba Sunvalley Hotel's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hakuba Sunvalley Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hakuba Sunvalley Hotel?

No, pets are not allowed.

Hakuba Sunvalley Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 31 reviews
Rating 8 - Good. 12 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Snezana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ski Slopes outside your door.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy.

8/10 Good

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying right on the snow - ski in ski out was fantastic! Not many dining options at night so either eat early or get shuttle into echo land
Stayed 6 nights in Jan 2024

8/10 Good

Simplicio Jr Amorillo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

Lauren

Stayed 4 nights in Dec 2023

10/10 Excellent

Yuen Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent location in the iimori area.
Stayed 3 nights in Feb 2023

10/10 Excellent

RAJITHA MILINDA, CHUO KU

Travelled with group
Liked: Cleanliness, staff & service, amenities
Awesome staff. Right in front of chair lift. Can’t go wrong with this place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly Chinese and Vietnamese staff that provided excellent service! Breakfast area is very cold, but there is an entertainment room where groups can relax.
Stayed 2 nights in Feb 2020

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo ski trip
The front desk personnel was accommodating. She helped me take the snowboard bag into my room. She also helped me take my luggage outside the building when I was waiting for my ride. However, the WiFi didn't work when I was there. The room was clean and well kept, if not for the WiFi.
Stayed 1 night in Jan 2020

8/10 Good

Kazunori

Liked: Cleanliness, staff & service, amenities
I arrived at 9pm. All I need was bed, so it's necessary and sufficient.
Stayed 1 night in Oct 2024

8/10 Good

??

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食べ物が美味しかったです。 スタッフさんも親切でとっても良かったです。
Stayed 1 night in Feb 2023

6/10 Okay

??

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

マサコ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の壁にエアコン取り付け金具が、 剥き出しでそのままありましたが、 大きな絵やポスターなど 飾ってはいかがでしょうか？ 朝食が更に暖かいと嬉しいです。 大変お世話になりました。😌
Stayed 1 night in Feb 2022

10/10 Excellent

WATANABE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゲレンデからも近く良かったです。
Stayed 2 nights in Feb 2022

10/10 Excellent

まり

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Daichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方の対応が丁寧で良かった。 部屋も綺麗。
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
下水の臭いが、、
立地やお部屋の内容フロントの方の対応などは良いと思うのですが、 1階エントランスロビーや廊下、フロントレストランやまたそこからエレベーターを通じて立ち上る下水臭が大変残念です。 (チェックアウトの際お聞きしたら地下の浄化槽の故障とのことでしたが、1ヶ月後にロビーのぞいた際も同じ臭いでした) またお電話してすぐご対応いただきましたが、お部屋のスリッパが汚れていたりチェストの引き出しの中のゴミが片付けられていないなど、少々問題を感じざるを得ない状況でした。 臭いなど気にならない方なら良い宿なのかと思いますが、、
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
2部屋予約しましたが、どちらの部屋もカメムシがたくさん出てきました。設備も2部屋バラバラで片方の部屋は洗面台がなく、シャワーブースから最初に茶色の水が出てきました。 場所はゲレンデすぐでとても便利です。
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ローケーションは最高です。白馬駅
Stayed 2 nights in Jan 2020