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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
Hotel with a full-service spa, near Matsushiro Castle

Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Classic Room, Japanese style, 4 Futon beds, Mountain view
Exterior
Sports facility
Exterior
Sauna, hot tub, hot springs/mineral springs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • All-inclusive
  • 24/7 front desk
  • Laundry
  • Parking included
The current price is NZ$131
includes taxes & fees
6 May - 7 May

Explore the area

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215
  • Matsushiro Castle
    ‪12 min walk‬
  • Nagano Olympic Stadium
    ‪6 min drive‬
  • Zenko-ji Temple
    ‪11 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

Classic Room, Japanese style, 4 Futon beds, Mountain view

Classic Room, Japanese style, 4 Futon beds, Mountain view

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 5
  • 3 Single Beds

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 7
  • 2 Single Beds and 2 Single Futons

View all photos for Classic Room, Multiple Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 5
  • 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 2
  • 2 Single Beds

Classic Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 6
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 9
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, Multiple Beds

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Shower/bath combination
Satellite channels
  • Sleeps 8
  • 4 Single Beds

About the area

Nagano

At Mercure Nagano Matsushiro Resort & Spa you'll be within a 20-minute stroll of Matsushiro Castle and Former Matsushiro Literary and Military School. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering can include access to the hot springs/mineral springs and sauna. The buffet restaurant, 四季, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas, a sauna and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM. .Sights within a 10-minute drive of this 4-property class Matsushiro hotel include Nagano Olympic Stadium and Nagano Prefectural Museum of History.

What's nearby

  • Matsushiro Castle - 12 min walk - 1.1 km
  • Former Matsushiro Literary and Military School - 16 min walk - 1.4 km
  • Nagano Olympic Stadium - 6 min drive - 4.8 km
  • M-Wave Olympic Memorial Arena - 11 min drive - 11.5 km
  • Zenko-ji Temple - 11 min drive - 11.5 km

Getting around

  • Shinonoi Station - 7 min drive
  • Chikuma Obasute Station - 16 min drive

Restaurants

  • ‪A-COOP ファーマーズ - ‬4 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪蕪村篠ノ井店 - ‬2 min drive
  • ‪手打そば処横綱 - ‬3 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

Hotel with a full-service spa, near Matsushiro Castle
Some rates at Mercure Nagano Matsushiro Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Mercure Nagano Matsushiro Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. Mercure Nagano Matsushiro Resort & Spa also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

  • 345 guestrooms or units
  • Built in 1996
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Dining venue
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Similar properties

Front of property - evening/night

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  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
3.9 out of 5, Good, 257 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Restaurants on site

  • 四季

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults and JPY 1815 to 2178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

What is the cancellation policy at Mercure Nagano Matsushiro Resort & Spa?

Mercure Nagano Matsushiro Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Mercure Nagano Matsushiro Resort & Spa on 6 May 2025 start from NZ$131.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Nagano Matsushiro Resort & Spa?

Yep, Mercure Nagano Matsushiro Resort & Spa has a free self car park.

Is there a spa on site at Mercure Nagano Matsushiro Resort & Spa?

Yep, there is an onsite spa at Mercure Nagano Matsushiro Resort & Spa. It has a hot tub, a sauna and hot springs.

Does Mercure Nagano Matsushiro Resort & Spa serve breakfast?

Sure does, buffet brekkie is offered daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Mercure Nagano Matsushiro Resort & Spa?

No, Mercure Nagano Matsushiro Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Nagano Matsushiro Resort & Spa?

Yep, you can grab a meal at Mercure Nagano Matsushiro Resort & Spa's onsite restaurant.

What time are check-in & check-out at Mercure Nagano Matsushiro Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Nagano Matsushiro Resort & Spa?

No, only service animals are allowed.

Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 183 out of 431 reviews
Rating 8 - Good. 146 out of 431 reviews
Rating 6 - Okay. 59 out of 431 reviews
Rating 4 - Poor. 27 out of 431 reviews
Rating 2 - Terrible. 16 out of 431 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Enkh

Stayed 1 night in Jan 2025

4/10 Poor

Krystyna, GERRINGONG

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This property is super dated. I don't think it has been renovated since the 90s. The room smelled of mothballs and dining was difficult to book as they had a chart that needed to be adhered too. Laundry was crazy, 3 washers and dryers for hundreds of people. I was in my room and a whole heap of people just walked in as they were given my room too. Check in was difficult. The staff tried hard but they need some guidance from. Upper management. Some flowers or indoor plants would help warm up the lobby too. It was more like a private hospital.
Stayed 2 nights in Jan 2025

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel I have ever stayed.
I have been to Japan many times over a period of 10 years. I have stayed in so many hotels I can not count anymore. Straight facts. Hotel is very reasonably priced. It is in a great location. Short taxi ride to many restaurants and many attractions within walking distance. The restaurant is great. One day I did not fell like going out to dinner. I spend 8000 Yen per person on the dinner buffet...At first I was reluctant...but they had Alcohol and beer included. All you can eat and Drink. It was amazing. My booking included breakfast and lounge. Lounge Was amazing. Turns out there was a lot of people to check in that day. No problem. All you can drink beer and Sparkling Wine...plus many other choices. they do have evening mixer as well, 2100-2300. That one has hard alcohol and beer...plus regular beverages and snacks...The onsen is good but it could be better. I love the outdoor onsen. They do have one. But it is not so open. Onsen is a great bonus so I am not complaining. Reasonable Price and comfort make it great for couples. IDK about other travelers. But If you like Onsen and Drinks...This is a place for you. 16000 yen might be a bit much for 2 people for dinner. But Gyu Kaku ran me 15800. But you have to add 2100 yen taxi to get there and 3000 to get back. Considering that. Buffet with Unlimited DRINKS!!! Is a good Choice. Would definitely stay again 10/10 would recommend. Like I said. Pragmatically it is the best Hotell I ever stayed in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a public onsen and lounge. Room is large, breakfast is delicious. Will be better if they renovate the toilet and have stronger air conditioning
Stayed 1 night in Jan 2025

8/10 Good

SEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great breakfast and onsen. It is dated.
Stayed 1 night in Jan 2025

8/10 Good

Monica

Travelled with family
The food was excellent but the property was far from attractions with no stores around. If you are relying on public transport it was a ways away from the train station and you have to walk from the bus stop in the dark with no proper lights. If your using it as a base to go skiing it's excellent not if you expect night life
Stayed 2 nights in Jan 2025

4/10 Poor

Dana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, our plans changed at the last minute and this hotel was the only one in Nagoya with two rooms left. It is massively outdated. I had read other reviews stating that the sparse hallway decor was bothersome, but I did not expect it to get to me. It did. I found this hotel to be soul killing and left before my time was up. Its also way outside the main city so it is isolating.
Stayed 3 nights in Dec 2024

10/10 Excellent

SHARAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Hitoshi

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Kazumasa

Stayed 1 night in Dec 2024

8/10 Good

Hafida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was good, but the check-in took long despite 5 people available, but doing things super slow.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you get the right package l, everyhting in inclusive!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
加湿器をお借りしたかったです。 （室内にありました？依頼もしませんでしたが。） 仕事柄気になったこと 蛇口やシャワーのパッキンを交換した方が良いです。 水がチョロチョロもったいないです。 清掃スタッフさんの清掃時の目視で十分確認できると思います。
Stayed 1 night in Dec 2024

10/10 Excellent

katsuhiko

Stayed 1 night in Dec 2024

6/10 Okay

Nancy

Travelled with family
The facility is very dated. Staff is friendly and helpful. It is not close to the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Rustam

Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were extremely helpful and the free lounge twice a day was a real bonus
Stayed 3 nights in Dec 2024

6/10 Okay

Wai Kheong Mercury

Travelled with family
Liked: Cleanliness, property conditions & facilities
check in 4 people, 3 sets of amenities. everything need to request. very unlike of a 4 star hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Akira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James, Safety Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room with nice furnishings. Excellent dining area with views and space.
Stayed 1 night in Dec 2024

10/10 Excellent

Nina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot water cold Water tub system . Nice pillow and view
Stayed 3 nights in Nov 2024

10/10 Excellent

Choun Min

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Jarrod

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing. The onsen was nice. Our expierence was very streamlined, but lacked the charm of smaller onsen.
Stayed 1 night in Nov 2024