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Chester Hotel and Suites Nairobi, City Centre CBD

3.5 star property
Comfortable hotel, walk to City Market

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Photo gallery for Chester Hotel and Suites Nairobi, City Centre CBD

Outdoor pool
Front of property
One Bedroom Standard Apartment
Daily English breakfast (USD 10 per person)
City view from property
Reviews
7.8

Good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Kitchen
    KitchenKitchen

Explore the area

Map
Koinange Street, 3rd Floor, Nairobi
  • Popular LocationCity Market2 min walk
  • Popular LocationNairobi University11 min walk
  • Popular LocationKenyatta International Convention Centre12 min walk
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)18 min drive

Room options

View all photos for Studio Room

Studio Room

Studio Room

Highlights

Balcony or patio
Separate dining area
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment

One Bedroom Executive Apartment

Highlights

Balcony or patio
Separate dining area
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 86 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Standard Apartment

One Bedroom Standard Apartment

One Bedroom Standard Apartment

Highlights

Garden
Balcony or patio
Separate dining area
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Premium bedding
  • 86 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Best Western Plus Meridian Hotel
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is NZ$134
for 1 night
includes taxes & fees
18 Jul - 19 Jul
Best Western Plus Meridian Hotel

About the area

Nairobi

Chester Hotel and Suites Nairobi, City Centre CBD places you steps from City Market and within a 10-minute stroll of Central Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .The restaurant, Fiesta Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3.5-property class Nairobi Central hotel include City Hall and University of Nairobi.

What's nearby

  • City Market - 2 min walk
  • City Hall - 10 min walk
  • Nairobi University - 11 min walk
  • Kenyatta International Convention Centre - 12 min walk
  • Nairobi Hospital - 3 min drive

Getting around

  • Syokimau Station - 17 min drive
  • Nairobi (WIL-Wilson) - 6 min drive

Restaurants

  • ‪CJ's - ‬1 min walk
  • ‪Valley Coffee Shake - ‬2 min walk
  • ‪Café Javas - ‬2 min walk
  • ‪Valley Coffee Shake - Yala Towers - ‬2 min walk
  • ‪Snack Attack - ‬1 min walk

About this property

Chester Hotel and Suites Nairobi, City Centre CBD

Comfortable hotel, walk to City Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Chester Hotel and Suites Nairobi, City Centre CBD. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 1 building
  • 84 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chester Hotel and Suites Nairobi, City Centre CBD offers 84 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3.5-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiesta Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

Outdoor space

  • Balcony/patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Living room
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 8 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 13 years old)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Hotel Nairobi
Chester Nairobi
Jambo Chester Hotel Nairobi
Jambo Chester Hotel
Jambo Chester Nairobi
Jambo Chester
Chester Hotel Suites
Jambo Chester Hotel Suites
Chester Hotel Suites
Chester Hotel Suites Nairobi City Centre CBD
Chester Hotel and Suites Nairobi, City Centre CBD Hotel
Chester Hotel and Suites Nairobi, City Centre CBD Nairobi
Chester Hotel and Suites Nairobi, City Centre CBD Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Chester Hotel and Suites Nairobi, City Centre CBD?

Chester Hotel and Suites Nairobi, City Centre CBD offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chester Hotel and Suites Nairobi, City Centre CBD?

As of 4 Jul 2024, prices found for a 1-night stay for 2 adults at Chester Hotel and Suites Nairobi, City Centre CBD on 21 Jul 2024 start from NZ$79.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chester Hotel and Suites Nairobi, City Centre CBD?

Yep, Chester Hotel and Suites Nairobi, City Centre CBD has a free self car park.

Does Chester Hotel and Suites Nairobi, City Centre CBD have a pool?

Chester Hotel and Suites Nairobi, City Centre CBD has an outdoor pool.

What makes Chester Hotel and Suites Nairobi, City Centre CBD a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Chester Hotel and Suites Nairobi, City Centre CBD.

Does Chester Hotel and Suites Nairobi, City Centre CBD serve breakfast?

You bet, English breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Chester Hotel and Suites Nairobi, City Centre CBD?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Chester Hotel and Suites Nairobi, City Centre CBD?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chester Hotel and Suites Nairobi, City Centre CBD?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Chester Hotel and Suites Nairobi, City Centre CBD?

No, pets are not allowed.

Is there a golf course on site at Chester Hotel and Suites Nairobi, City Centre CBD?

There isn't one on site, but Kenya Railway Golf Club is a short 18-minute walk away.

Chester Hotel and Suites Nairobi, City Centre CBD Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 62 reviews" "
Rating 8 - Good. 23 out of 62 reviews" "
Rating 6 - Okay. 11 out of 62 reviews" "
Rating 4 - Poor. 4 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Vilas

Travelled with partner
Liked: Staff & service
Good value even though it is old. Convenient location.
Stayed 1 night in Mar 2024

6/10 Okay

Juliana

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Enough space
Stayed 4 nights in Feb 2024

8/10 Good

CONOR

Liked: Cleanliness, staff & service
Old design however good value for money, central and staff most helpful and attentive!
Stayed 3 nights in Nov 2023

8/10 Good

Connie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Surprised😯!!!
This is my home away from home! Stayed here for years and for the first time my room was not clean, just neat!!
Stayed 1 night in Apr 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place for all your Nairobi ttd- things to do!
I truly love staying at Chester House -it is my home away from home! The place is clean, staff is friendly, & professional & go above and beyond to make sure your stay is as perfect as you want it to be! CH is perfectly situated close to everything -highway, local transport, walking distance to all CBD places one needs -supermarkets, government/business offices, church, gym, clubs, restaurants etc you name it & Chester is close to it!
Stayed 14 nights in Mar 2023

4/10 Poor

Kuldip

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The website is deceiving. Too dirty. Left after 10 minutes and booked another hotel. Will request for a refund

10/10 Excellent

Olufemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 13 nights in Jan 2022

10/10 Excellent

Olufemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and awesome
Stayed 1 night in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Israel Tadesse

Business traveller
Liked: Cleanliness, staff & service, amenities
Am overall pleased with my stay. the staff were cooperative and welcoming. The location is wow Though problems could occur they should be fixed on time. I was a bit annoyed for not being able to enter my room whenever I wanted because of the problem with the room card was not fixed throughout my stay.
Stayed 3 nights in Jan 2022

8/10 Good

Lotfi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The responsible and responsive mannerism of the staff. Highly professional and courtesied
Stayed 11 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Generally good conditions and services by Africa standards
Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The responsive and responsible mannerism of the staff to my requests is well appreciated.
Stayed 7 nights in Dec 2020

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2020

8/10 Good

DP, California, USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Great Locstion is Great .. But Its Service leaves quite a lot To be desired .. And It has the More OVERPRICED Restaurant ....where..ONE BEER Is 3 Times the Price of...US Price Of 1 Beer
Stayed 1 night in Sep 2019

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend this hotel to anyone
No hot water, very dirty hotel and rooms, no wifi and the customer service is very poor.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is centrally located, facilities are great. I didn't like the services, staff are rude no courtesy, trailed me when I was taking breakfast, tried to make me sign a document before I take breakfast despite telling staff that I'll pay after I finished breakfast.Water was cold, I was allowed to take a shower in alternative room which had hot water, while I was taking shower, house keeper came, knocked at the door, I couldn't hear because I was in a shower, house keeper then broke chain that secures the door while I was in shower room. Hotel appears to want customers money fast, offers poor services and no apologetic about it. I wouldn't recommend the facility for a friend unless there's much staff customer service care. Left a bad taste in my mouth.
Stayed 1 night in Nov 2019

10/10 Excellent

Scott, Medina, Ohio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to access needed services (banks, groceries, gov. facilities). Great staff and good meals!
Stayed 24 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
...too much noise from the band that plays on the third floor...difficult to sleep
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Firstly, the staff were fabulous, trying their very best. Secondly, the property is fast running down. I moved into a room where the toilet flushing system has no water supply. Further, some parts of bathroom were missing (though by no means affecting the usage. Thirdly, the wifi is pretty poor, with no access in many parts of the bedroom. to resolve the water problem, the staff helped to move me to another room. However, the other problems existed. All in all, I think the issues are systemic management problems, probably trying to save money in many small ways. But still kudos to the staff who work to cope with the lapses.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Hotel was in great location however wifi almost never worked, we only managed to connect once during our 2 night stay which is frustrating after 30 hours travel and wanting to let family know you've arrived safely. We also had no hot water on our first morning as our hot water system was turned off. We turned it on and waited an hour or so and then showered. The hot water system was very loud and made a smokey smell so we ended uo turning it back off and on an hour or so before we wanted to shower. We were also only provided 1 towel between the 2 of us. We had organised a transfer from the airport through the hotel for 25 USD. We arnt from the USA so didnt have US cash but were told by the hotel we had to pay our driver in USD cash and couldnt pay via visa at the hotel. This was annoying and frustrating, how would we access USD when the local currency is kenyan shillings? The next day one of the staff members sorted it and we paid on card but we should have been able to do this initially on arrival. Otherwise, the room was spacious and clean.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Abdulhakim

Disliked: Cleanliness
Not satisfied
The sofas cushions were very dirty. The breakfast was included my trip but hotel staff tried charge me amount of $60 for breakfast even after I show the conditions
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property apart from the elevator is old
Stayed 7 nights in May 2019