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InterContinental Nairobi, an IHG Hotel

Family-friendly Nairobi hotel in Nairobi Central with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Nairobi, an IHG Hotel

View from room
Children's area
Club Twin Room (Floor Intercontinental) | View from room
Daily full breakfast (KES 2800 per person)
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
City Hall Way, P O Box 30353, Nairobi, Nairobi, 00200
  • Uhuru Park
    3 min walk
  • City Hall
    4 min walk
  • City Square
    5 min walk
  • Nairobi (WIL-Wilson)
    10 min drive

Room options

Room, 1 Single Bed (Club Floor Intercontinental)

  • Sleeps 2
  • 1 Single Bed

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Single Bed

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Single Bed

Superior Room, 1 Single Bed

  • Sleeps 3
  • 1 Single Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Single Bed

Club Room, 1 King Bed (IC)

  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Single Bed

Superior Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

Sarova Panafric Hotel

Pool
Spa
Parking included
Free WiFi
4.2 out of 5, Very good, (395)
The price is NZ$286
for 1 night
includes taxes & fees
10 Jan - 11 Jan
Sarova Panafric Hotel

About the area

Nairobi

A family-friendly stay in the heart of Nairobi awaits you at InterContinental Nairobi, an IHG Hotel. Within steps you'll find Kenyatta Mausoleum and Uhuru Park within a short 5-minute stroll. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 13596 square feet (1263 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this Nairobi Central hotel include Nairobi National Park and Thika Road Mall.

What's nearby

  • Uhuru Park - 3 min walk
  • Kenyatta International Convention Centre - 6 min walk
  • University of Nairobi - 14 min walk
  • Sarit Centre - 4 min drive
  • Yaya Centre - 5 min drive

Getting around

  • Nairobi Station - 21 min drive
  • Nairobi (WIL-Wilson) - 10 min drive

Restaurants

  • ‪Cafe Safari - ‬4 min walk
  • ‪Chic & Pizza Master - ‬5 min walk
  • ‪Artcaffé Chester House - ‬6 min walk
  • ‪Pointzero Coffee - ‬5 min walk
  • ‪Big Square - 680 - ‬5 min walk

About this property

InterContinental Nairobi, an IHG Hotel

Family-friendly Nairobi hotel in Nairobi Central with 2 restaurants
As a guest of InterContinental Nairobi, an IHG Hotel, you'll find an outdoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, 10 meeting rooms, and limo/town car service. Event space at this hotel measures 13596 square feet (1263 square metres) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the family-friendly InterContinental Nairobi, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Nairobi hotel.

  • 1 building
  • 326 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 13596 sq ft of conference space
  • 1263 sq. m of conference space
  • Built in 1968
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
InterContinental Nairobi, an IHG Hotel offers 326 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Languages

Arabic, English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: KES 2,800 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Sauna
  • Spa tub

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 13,596 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 3500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately KES 2800 per person
  • Airport shuttle fee: KES 4000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 3500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

InterContinental Hotel Nairobi
InterContinental Nairobi
Nairobi InterContinental
Intercontinental Nairobi Hotel Nairobi
InterContinental Nairobi Hotel
InterContinental Nairobi
InterContinental Nairobi an IHG Hotel
InterContinental Nairobi, an IHG Hotel Hotel
InterContinental Nairobi, an IHG Hotel Nairobi
InterContinental Nairobi, an IHG Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at InterContinental Nairobi, an IHG Hotel?

InterContinental Nairobi, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at InterContinental Nairobi, an IHG Hotel?

Yep, InterContinental Nairobi, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Is there a spa on site at InterContinental Nairobi, an IHG Hotel?

There's no onsite spa, but this property does offer spa services.

Does InterContinental Nairobi, an IHG Hotel have a pool?

InterContinental Nairobi, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at InterContinental Nairobi, an IHG Hotel?

InterContinental Nairobi, an IHG Hotel features an outdoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes InterContinental Nairobi, an IHG Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Nairobi, an IHG Hotel.

Is InterContinental Nairobi, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Nairobi, an IHG Hotel is a hit with families.

Does InterContinental Nairobi, an IHG Hotel serve breakfast?

Sure does, full brekkie is served daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Nairobi, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Nairobi, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Nairobi, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Nairobi, an IHG Hotel?

No, only service animals are allowed.

Is there a golf course on site at InterContinental Nairobi, an IHG Hotel?

There isn't one on site, but Kenya Railway Golf Club is a short 16-minute walk away.

InterContinental Nairobi, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 265 reviews" "
Rating 8 - Good. 105 out of 265 reviews" "
Rating 6 - Okay. 38 out of 265 reviews" "
Rating 4 - Poor. 9 out of 265 reviews" "
Rating 2 - Terrible. 4 out of 265 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

Dalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not really 5 star hotel
We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially booked in Hotels.com, we were running late for our flight so we just paid and left. Will never stay at any of their hotels again. Terrible experience
Stayed 1 night in Feb 2020

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service
Great Staff but hotel needs renovations
The staff is helpful and friendly and really made our stay. The hotel needs a facelift though and really doesn’t live up to its five star rating. If it weren’t for the staff, we wouldn’t go back.
Stayed 1 night in Feb 2020

10/10 Excellent

Timothy, Maputo Mozambique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a classic and, as such, a bit dated but not in a bad way. Always clean. You can’t beat the location in CBD. The staff and service are absolutely the best. The high security at the front gate is a bit jarring, but necessary now a days.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was very friendly and helpful, the downside was the restaurant. The staff was incredibly slow and the food was sub par. Breakfast was fine, but the two times we ate there for dinner was awful. The waitstaff would 40 min to bring water and the food took even longer.
Stayed 1 night in Feb 2020

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

SEONGWON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean and the staff are kind.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

prashant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff is attentive and kind, and I was consistently impressed by the size of the team. Between hotel staff and security, there were team members everywhere. The room was well appointed, and the WiFi was stable enough to have FaceTime audio calls that were not marred by technical problems. Higher bandwidth platforms with video were a little dicey, but still workable. The only aspect of the hotel that I would have liked to see improved is the physical plant. The hotel is showing its age a bit. One can see wear and tear with a bit more than a passing glance. Such items are not mission critical though. Did the condition of the physical lobby bar mean the staff couldn't serve drinks or food, not at all. However, if the hotel wishes to maintain its five star standing, a little attention to some of it structures would help. Overall, it's a very nice property, a good room, and great staff.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and service people in the hotel, all arrangements, business lounge, restaurants, etc
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and friendly staff!
Fantastic service from all staff, throughout the hotel. Genuinely welcoming - making the entire Nairobi experience positive. It feels very safe and secure. Rooms are large and well furnished and food offering is good. Could do more to reduce single use plastic in the bathrooms though!
Stayed 4 nights in Oct 2019

8/10 Good

Amos, Lagos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are fantastically set out and clean. Staffs are friendly and appealing.....
Stayed 7 nights in Oct 2019

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Staff was incredible. Club lounge was nice. Need new pillows.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,location was excellent.Staff is helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Kennedy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are very helpful and always smiling
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Great location, excellent staff. Pretty good breakfast. Property is old and needs upgrading. It shows in the poor quality and age of the fittings in the rooms.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Terence

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent international 5 stars hotel although it is 50years old. The management is top class. The breakfast is very delicious and many options! It is also close to the national park! Nice stay as a whole!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff. Short stay and mainly used In Room services which was excellent.
Stayed 2 nights in Aug 2019