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Lotos Inn & Suites, Nairobi

3.5 star property
Hotel in Nairobi with rooftop terrace and 24-hour business centre

Photo gallery for Lotos Inn & Suites, Nairobi

Front of property - evening/night
Sports facility
Hallway
Park View Suite | Garden view
0B

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
19 Mpaka Rd., Westlands, Nairobi, Nairobi County, 00200
  • Sarit Centre
    ‪10 min walk‬
  • Westgate Shopping Mall
    ‪11 min walk‬
  • United Nations Office at Nairobi
    ‪9 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪33 min drive‬

Room options

View all photos for Park View Suite

Premium bedding, minibar, in-room safe, individually decorated

Park View Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Fridge
  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, individually decorated

Standard Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Fridge
  • 115 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

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About the area

Nairobi

At Lotos Inn & Suites, Nairobi you'll be within just a 15-minute stroll of Oshwal Religious Centre and Sarit Centre. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The theme restaurant, Garden Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Highridge hotel include United Nations Office at Nairobi and Thika Road Mall.

What's nearby

  • Sarit Centre - 10 min walk - 0.9 km
  • Westgate Shopping Mall - 11 min walk - 0.9 km
  • University of Nairobi - 2 min drive - 2.1 km
  • The Aga Khan University Hospital - 3 min drive - 3.0 km
  • United Nations Office at Nairobi - 9 min drive - 7.9 km

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 33 min drive

Restaurants

  • ‪The Alchemist Bar (The Bus) - ‬7 min walk
  • ‪Havana Bar & Restaurant - ‬6 min walk
  • ‪Brioche Café Bistro - ‬7 min walk
  • ‪Open House Restaurant - ‬7 min walk
  • ‪Beit É Selam - ‬5 min walk

About this property

Lotos Inn & Suites, Nairobi

Hotel in Nairobi with rooftop terrace and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

WiFi and wired Internet are free in public spaces. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Lotos Inn & Suites, Nairobi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 1 building
  • 66 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Lotos Inn & Suites, Nairobi offers 66 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. 30-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant

Things to do

  • 36-hole adjacent golf course
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lotos INN NAIROBI
Lotos INN
Lotos NAIROBI
Lotos Inn & Suites, Nairobi Hotel
Lotos Inn & Suites, Nairobi Nairobi
Lotos Inn & Suites, Nairobi Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Lotos Inn & Suites, Nairobi?

Lotos Inn & Suites, Nairobi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lotos Inn & Suites, Nairobi?

Yep, Lotos Inn & Suites, Nairobi has a free self car park.

What makes Lotos Inn & Suites, Nairobi a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Lotos Inn & Suites, Nairobi.

Is Lotos Inn & Suites, Nairobi family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Lotos Inn & Suites, Nairobi is a hit with families.

Does Lotos Inn & Suites, Nairobi serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Lotos Inn & Suites, Nairobi?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Lotos Inn & Suites, Nairobi?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Lotos Inn & Suites, Nairobi?

Check-in begins at 10:00 AM. Check-out time is 11 AM.

Are pets allowed at Lotos Inn & Suites, Nairobi?

No, pets are not allowed.

Is there a golf course on site at Lotos Inn & Suites, Nairobi?

There is a golf course next to Lotos Inn & Suites, Nairobi.

Lotos Inn & Suites, Nairobi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 104 reviews
Rating 8 - Good. 28 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 7 out of 104 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Stayed 1 night in Dec 2024

10/10 Excellent

Sanjai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for me as it was near to the event I went for there are restaurants near and also shops near by service was very good my son stayed there last year for 9days i will definitely stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th staff could not have been more friendly and flexible. A very safe hotel in the CBD that doesn’t break the bank. Pay the slight enhancement to have a room on the side of the little park. Huge breakfast choice covering all options. Spacious rooms with fridge and cupboards for longer stays.
Stayed 1 night in Dec 2024

4/10 Poor

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Book for king size. Paid on booking. However the room was not reserved. Instead gave two twin size bed room.
Stayed 1 night in Sep 2024

10/10 Excellent

UDAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place only restaurant closes by 10 pm.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Adithya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with clean facilities and rooftop restaurant with great breakfast selection and made to order eggs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always is my favorite
Stayed 1 night in Apr 2024

10/10 Excellent

Mm

Stayed 1 night in Apr 2024

10/10 Excellent

ABDIFATAH

Stayed 2 nights in Apr 2024

6/10 Okay

Modi

I didn't enjoy the food
Stayed 1 night in Apr 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Our room had great space with kitchen included. Room was always cleaned whenever requested. Everything has been great but can get a bit loud upstairs since there’s restaurant above.
Stayed 12 nights in Nov 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

tery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaints I really have is that the water is inconsistently warm to cold to hot all the time and no air conditioning. For the money was good. . Thanks.
Stayed 4 nights in Oct 2023

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to Sarit Mall, a Subway just opposite the road, quiet place and very valuable for money against some others in Nairobi city
Stayed 1 night in Sep 2023

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near a main crossroad where is a mall too
Stayed 2 nights in Oct 2023

8/10 Good

Soyini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property was clean and staff is very friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, clean and spacious room

Stayed two nights in a room that was large, clean and comfortable. The location was great as it was within walking distance of several grocery stores, malls and restaurants. Given the proximity to the main road it was a little noisy, but manageable. The staff and security were friendly and welcoming. The staff was able to accommodate an early check in due to an early morning flight arrival which was much appreciated.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alfred

Liked: Staff & service, amenities
This is a great place for peace and fun. Everyone at the front desk is extremely helpful and professional. The breakfast is good. Add that you your reservation. I am well pleased with this place.
Stayed 2 nights in Jul 2023

8/10 Good

Valery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

MATHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, worth the money :-))

I was supposed to get a welcome gift or drink being a gold member, but did not. Other than that everything was good, but while the room was spacious, I measured it to be about 440 square feet, it is not the 1200+ square feet as shown on the Hotels.com listing. This should be corrected.
Stayed 1 night in May 2023

10/10 Excellent

Tejaswi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great neat well kept hotel centrally located in Westlands area, you could literally walk to three Malls without using an Uber. They have 24/7 hotel staff that are there to always take care of your needs. A great place to stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023