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Pan Pacific Serviced Suites Nairobi

5.0 star property
Luxury aparthotel connected to a shopping centre in Nairobi with a fitness centre

Photo gallery for Pan Pacific Serviced Suites Nairobi

In-room safe, desk, laptop workspace, soundproofing
Lobby lounge
In-room safe, desk, laptop workspace, soundproofing
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Gym
The current price is NZ$462
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Nairobi National Museum
    ‪13 min walk‬
  • University of Nairobi
    ‪15 min walk‬
  • Sarit Centre
    ‪16 min walk‬
  • Nairobi (WIL-Wilson)
    ‪18 min drive‬

Room options

View all photos for One Bedroom Deluxe Suite King

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Deluxe Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

One Bedroom Suite King

One Bedroom Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Deluxe Suite King & Queen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Twin

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Suite King & Twin

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Similar properties

Room

Novotel Nairobi Westlands

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (28)
The price is NZ$331
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Novotel Nairobi Westlands

About the area

Nairobi

You'll be connected to a shopping centre at Pan Pacific Serviced Suites Nairobi, and within just a 15-minute stroll of Nairobi National Museum and University of Nairobi. Highlights at this luxury aparthotel include an outdoor swimming pool, and in-room kitchenettes and all-in-one washer/dryers. .Each apartment is soundproofed and features Smart televisions with satellite channels, along with a dining area, a sitting area and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. A TV, free bottled water and a safe are also available. Change of towels is available on request .Enjoy the gym and steam room as well as access to a playground. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also extended parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Westlands aparthotel, attractions include Nairobi National Park and United Nations Office at Nairobi.
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • Nairobi National Museum - 13 min walk
  • University of Nairobi - 15 min walk
  • Sarit Centre - 16 min walk
  • The Aga Khan University Hospital - 3 min drive
  • United Nations Office at Nairobi - 9 min drive

Getting around

  • Syokimau Station - 25 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 28 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Connect Coffee - ‬7 min walk
  • ‪Open House Restaurant - ‬12 min walk
  • ‪Shamura - ‬1 min walk
  • ‪Java House - Orbit Place - ‬1 min walk

About this property

Pan Pacific Serviced Suites Nairobi

Luxury aparthotel connected to a shopping centre in Nairobi with a fitness centre
Pan Pacific Serviced Suites Nairobi offers its guests an outdoor pool, a steam room, and a fitness centre. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Pan Pacific Serviced Suites Nairobi. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.

  • 128 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Pan Pacific Serviced Suites Nairobi offers 128 air-conditioned accommodations with all-in-one washer/dryers and a safe. This accommodation has separate sitting areas and includes desks and kitchen islands. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Playground

Kitchenette

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch Smart TV with satellite channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Nairobi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Frequently asked questions

What is the cancellation policy at Pan Pacific Serviced Suites Nairobi?

Pan Pacific Serviced Suites Nairobi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific Serviced Suites Nairobi?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Nairobi on 28 Feb 2025 start from NZ$461.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pan Pacific Serviced Suites Nairobi?

Yep, Pan Pacific Serviced Suites Nairobi has secured, covered extended parking.

Does Pan Pacific Serviced Suites Nairobi have a pool?

Pan Pacific Serviced Suites Nairobi has an outdoor pool.

Does Pan Pacific Serviced Suites Nairobi serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Pan Pacific Serviced Suites Nairobi?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Pan Pacific Serviced Suites Nairobi?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Pan Pacific Serviced Suites Nairobi?

No, pets and service animals are not allowed.

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

SupaNova

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, room comfort
One of the best in Kenya
Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

8/10 Good

Richard

Stayed 3 nights in Jan 2024