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Southern Sun Mayfair

4.0 star property
Family-friendly Nairobi hotel in Parklands with 2 restaurants

Photo gallery for Southern Sun Mayfair

2 outdoor pools
2 outdoor pools
Concierge desk
Lobby sitting area
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Breakfast included
  • Room service

Explore the area

Map
Parklands Road,, Nairobi, NAI, 74957
  • Sarit Centre
    ‪9 min walk‬
  • Westgate Shopping Mall
    ‪15 min walk‬
  • Nairobi National Museum
    ‪18 min walk‬
  • Nairobi (WIL-Wilson)
    ‪19 min drive‬

Room options

Standard Single Room

Highlights

Air conditioning
TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
  • 14 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Eco-friendly toiletries
Deep-soaking bath
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Balcony
TV
Separate bedroom
Ceiling fan
Eco-friendly toiletries
Deep-soaking bath
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Palacina The Residence & The Suites

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (158)
The price is NZ$386
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Palacina The Residence & The Suites

About the area

Nairobi

A family-friendly stay in Nairobi awaits you at Southern Sun Mayfair. Within just a 10-minute stroll, you'll find Oshwal Religious Centre and Sarit Centre. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a casino. .The restaurant, Oasis, is open for lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the gym, sauna and kids' swimming pool as well as access to a playground. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free buffet breakfast is offered between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class Parklands hotel include United Nations Office at Nairobi and Thika Road Mall.

What's nearby

  • Sarit Centre - 9 min walk
  • Westgate Shopping Mall - 15 min walk
  • University of Nairobi - 2 min drive
  • The Aga Khan University Hospital - 3 min drive
  • United Nations Office at Nairobi - 9 min drive

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪Havana Bar & Restaurant - ‬6 min walk
  • ‪Java Express - M.p Shah - ‬6 min walk
  • ‪Open House Restaurant - ‬3 min walk
  • ‪Beit É Selam - ‬5 min walk
  • ‪Ashiana - ‬5 min walk

About this property

Southern Sun Mayfair

Family-friendly Nairobi hotel in Parklands with 2 restaurants
Southern Sun Mayfair offers its guests 2 outdoor swimming pools, a health club, a sauna, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. A casino, spa services, and a terrace are also featured at the family-friendly Southern Sun Mayfair. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 171 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
Southern Sun Mayfair offers 171 accommodations with a safe and free newspapers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Oasis

Things to do

  • 2 outdoor pools
  • Casino
  • Children's pool
  • Golf
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: KES 37 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 37 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mayfair Southern Sun
Southern Mayfair
Southern Sun Mayfair
Southern Sun Mayfair Hotel
Southern Sun Mayfair Hotel Nairobi
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Nairobi Hotel Nairobi
Southern Sun Mayfair Nairobi Hotel
Holiday Inn Nairobi
Southern Sun Mayfair Hotel
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Southern Sun Mayfair?

Southern Sun Mayfair offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Southern Sun Mayfair?

Yep, Southern Sun Mayfair has a self car park, for a fee.

Is there a spa on site at Southern Sun Mayfair?

There's no onsite spa, but this property does offer spa services.

Does Southern Sun Mayfair have a pool?

Southern Sun Mayfair has 2 outdoor swimming pools and a kids' pool.

What luxury perks are available at Southern Sun Mayfair?

Southern Sun Mayfair features 2 outdoor pools, a health club and a sauna.

Is Southern Sun Mayfair family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Southern Sun Mayfair is a hit with families.

Does Southern Sun Mayfair serve breakfast?

You bet, free buffet breakfast is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Southern Sun Mayfair?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Southern Sun Mayfair?

Yep, you can grab a meal at Southern Sun Mayfair's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Southern Sun Mayfair?

Check-out time is 11 AM.

Southern Sun Mayfair Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Phumlani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A disappointed rewards member
Compared to the rest of the southern sun hotels I’ve used over the years. This is the worst!! The rooms are not appealing, the towels are not clean. They look something between white and brown. The bathrooms are a turn off. The workmanship on the plumbing is just untidy. This hotel needs a serious revamp. The walkways are so dull. It looks so dingy.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair hotel is an a calm and cooled oasis in the middle of bust Nairobi
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful. Great breakfast facility and food
Stayed 1 night in Jul 2019

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and beautiful place
Stayed 2 nights in Jun 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice property with beautiful gardens.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent service as always. Home away from home. Great for meetings especially since the gardens are very beautiful
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff was wonderful at check in and recommended activities during our stay.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

John, Windygates, now Strathmiglo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Fantastic staff and management. I was made to feel really welcome. I hope t return soon.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
A very good experience ,well managed South African Hotel Group ,good friendly staff ,well spread out lush green property.Older rooms need refurbishment but maintained well.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has a nice atmosphere, very similar to some of the established, traditional hotels in the country. The staff are friendly and helpful. However, it is in quite desperate need of renovation.
Stayed 2 nights in Mar 2019

8/10 Good

danut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A garden oasis in Nairobi
I just spent a great week at the Southern Sun Mayfair in Nairobi. The hotel is very secure and provides a lovely garden environment with lots of trees and flowers. An Oasis in the active city of Nairobi. The nearby National Museums of Kenya provide a great outing and are only minutes away by UBER. The Elephant Orphanage and Giraffe Center are don't miss local attractions. I have stayed here 4 times and the rooms and beds are very comfortable. The staff is attentive, friendly, and efficient providing an excellent environment for meetings and relaxation. The breakfast buffet is fantastic, and the chef cooks a wonderful made to order omelet. My favorite is a beverage by the the pool, especially at the end of the day when this oasis is cool and quiet. A great place to stay in Nairobi.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this should not be a required field!! lkjehxkjechkjwegdc,jchnxl
Stayed 2 nights in Jan 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Lovely old fashioned hotel in a Secluded location
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best at the price
Best Hotel I've stayed in at this price in Nairobi so far. Unfortunately some noisy guests outside quite late into the evening at one point, but otherwise, very pretty, well appointed, clean and comfortable. Highly recommend.
Stayed 2 nights in May 2018