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The Crossroads Hotel Westlands

3.0 star property
Hotel with free parking, near Nairobi National Museum

Photo gallery for The Crossroads Hotel Westlands

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$149
includes taxes & fees
3 May - 4 May

Explore the area

Map
Westlands Road, Nairobi, 00200
  • Sarit Centre
    ‪15 min walk‬
  • The Aga Khan University Hospital
    ‪3 min drive‬
  • United Nations Office at Nairobi
    ‪9 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Comfort Triple Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Comfort Triple Room, 3 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Sofa bed
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, laptop workspace

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Sofa bed
Premium bedding
2 bedrooms
  • 66.00 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nairobi

At The Crossroads Hotel Westlands you'll be within just a 15-minute stroll of Nairobi National Museum and Sarit Centre. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, luggage storage and a lift. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Westlands hotel, you'll be 3.1 km (1.9 mi) from The Aga Khan University Hospital and 5 km (3.1 mi) from Yaya Centre.

What's nearby

  • Nairobi National Museum - 13 min walk - 1.2 km
  • Sarit Centre - 15 min walk - 1.3 km
  • The Aga Khan University Hospital - 3 min drive - 3.1 km
  • Yaya Centre - 7 min drive - 6.1 km
  • United Nations Office at Nairobi - 9 min drive - 8.0 km

Getting around

  • Syokimau Station - 27 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 30 min drive

Restaurants

  • ‪Blue Martini - ‬8 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Open House Restaurant - ‬14 min walk
  • ‪Shamura - ‬2 min walk

About this property

The Crossroads Hotel Westlands

Hotel with free parking, near Nairobi National Museum
The Crossroads Hotel Westlands offers its guests concierge services, laundry facilities, and a lift. Event space at this hotel measures 710 square feet (66 square metres) and includes conference space. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

  • 34 guestrooms or units
  • 710 sq ft of conference space
  • 66 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
The Crossroads Hotel Westlands offers 34 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 4 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • 710 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 10 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7 for adults and from USD 4 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Pet fee: USD 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 10 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi

Frequently asked questions

Is parking available at The Crossroads Hotel Westlands?

Yep, The Crossroads Hotel Westlands has a free self car park.

How much does it cost to stay at The Crossroads Hotel Westlands?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at The Crossroads Hotel Westlands on 3 May 2025 start from NZ$149.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Crossroads Hotel Westlands a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Crossroads Hotel Westlands.

Does The Crossroads Hotel Westlands serve breakfast?

You bet, full brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Crossroads Hotel Westlands?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Crossroads Hotel Westlands?

Check-in begins at noon. Check-out time is 11:00 AM.

The Crossroads Hotel Westlands Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 80 reviews
Rating 8 - Good. 30 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Menuka

Stayed 6 nights in Dec 2024

6/10 Okay

Epiphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a good one, but the breakfast service needs serious improvement
Stayed 2 nights in Nov 2024

8/10 Good

Misheck

Stayed 1 night in Nov 2024

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Nov 2024

8/10 Good

Misheck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all amenities close by
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice choice!
Great hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Thongpraparn, Khlongluang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, got all the benefits that Expedia promised.
Stayed 4 nights in Oct 2024

8/10 Good

Angilo

Stayed 4 nights in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Alffy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Walter, covington

Stayed 6 nights in Aug 2024

10/10 Excellent

Isaak

Stayed 3 nights in Aug 2024

8/10 Good

Angilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.
Stayed 1 night in Sep 2024

8/10 Good

D Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Nairobi
Very helpful and friendly staff. Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

8/10 Good

Frank

Poor internet but all else good
Stayed 3 nights in Aug 2024

10/10 Excellent

Sowazttoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing for the security guards to front desk. It was five star service.
Stayed 6 nights in Aug 2024

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again.
Excellent staff, very friendly. Good location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aggrey

Stayed 4 nights in Jul 2024

8/10 Good

Dut, Laurel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good area. A number of malls are close by and ample dining.
Stayed 6 nights in Jun 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly and helpful staff and enjoyed the visit with family!
Stayed 1 night in Jun 2024